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NDUM HARRIYET

Address: St Louis, MO

Phone: 314-***-****

Email: ad1ego@r.postjobfree.com Linked: Certified SCRUM MASTER

Certified Scrum Master offering 6+ years of experience with a keen ability to understand and build complex systems. A highly experienced, result-driven servant leader and Agile coach. With cross-industry experience using best Scrum, SAFe, DevOps, Kanban practices to bring out the best in teams and organizations. Competent and skilled in coaching multiple new and old teams, facilitating events, removing impediments, increased transparency, facilitated decision making and navigating through conflicts. Able to manage and mature multiple teams working on complex projects. Excellent interpersonal skills, with a proven record of improving teams across different departments, surpassing project objectives and producing results. Led teams of 6-9 people across technology, business, and design departments.

Skills & Abilities

• Agile Project Management

• Product Backlog Grooming

• Excellent interpersonal and communication

skills

• Tools: JIRA, Rally, Azure DevOps, Confluence,

MSProject, Excel, Powerpoint, Sharepoint

• Coaching Agile practices

• Agile Frameworks-Scrum

• Kanban/ SaFe

• Experienced in Microsoft office

• Leadership/ Innovation

• SDLC

• ServiceNow

PROFESSIONAL EXPERIENCE

Health Partners- Bloomington, MN

Agile Scrum Master (Remote) March 2021-Present

• Led sprint planning, sprint reviews, sprint retrospectives, and daily scrums with the development team resulting in product features that reached millions of users

• Continually refined and evolved agile processes for predictable and rapid software delivery resulting in hitting 99% of project deadlines

• Implemented Agile mindset by conducting burndown chart, team velocity analyses, and continuous improvement initiatives

• Supported the Product Owner with documentation of User Stories and Acceptance criteria.

• Partnered with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization

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• Helped employees and stakeholders understand and enact Scrum and empirical product development

• Facilitated Product Owner Sync and Scrum of Scrums to foster intra-team collaboration, manage risks and dependencies, and create more autonomy in prioritization and planning.

• Developed and maintained pro-active and constructive relationships with stakeholders by demonstrating an understanding of the business, associated requirements and set expectations accordingly

• Oversaw the Implementation of agile best practices that saw an increase in production by 40% within a couple of months in teams that were struggling with their agile practices.

• Coached organizational leadership, teams, and stakeholders to adopt the best agile values and practices, which resulted in wider acceptance of Scrum and Agile value within the organization.

• Helped to empower the product owners to better prioritize backlog items, develop short-term and long- term release planning and keep the backlog organized and ready to maximize product value. Using tools like Jira and Azur DevOps

• Empowered the team to maintain transparency and clarity. Using all available tools including burn-up charts, burn-down charts, and other metrics to monitor velocity and increase transparency.

• Lead the Development Teams to mature into more self-organized teams, able to come up with more accurate estimates, distribute their own work and deliver high value products on schedule.

• Facilitated scrum ceremonies including scrum planning, daily scrums, sprint reviews, and sprint retrospectives and remove impediments, as necessary.

• Managed complex relationships and executed successful conflict resolution amongst internal and external stakeholders. Clarifying and mitigating risk across the entire project life circle.

• Worked with teams executing Test-Driven Development (TDD), Automated Testing (AT) and Continues Integration/Continuous Delivery (CI/CD) and pair programming.

• Applied Software Development Life Cycle (SDLC) methods, steps, responsibilities, and roles are utilized while ensuring continuous build and quality.

• Collaborating with other scrum masters to share information and enhance scrum best practices across the organization, ensuring processes that will achieve consistency amongst teams, documents, and procedures.

• Helped to guide and manage the Agile Release Train and the teams through the delivery of software and services, embracing and casting the Agile mindset across client spaces.

• Worked as a team to remove obstacles and to appreciate owners for quick resolutions.

• Facilitated all the various Scrum ceremonies like sprint planning, daily stand-ups, sprint review, sprint retrospective.

Fifth Third Bank, Cincinnati, OH

Scrum Master June 2016 – December 2020

• Implemented agile methodologies using a scrum framework throughout the organization.

• Served as the main point of contact to drive effective communication throughout all project phases reducing costs through streamlined communication by $50,000 3 P a g e

• Worked closely with product manager and stakeholders to clarify schedules, status, and details of each project

• Used my expertise to acquire, retain, deepen, and manage relationships with my assigned team

• Defined and managed a well-defined project management process and championed ongoing process improvement initiatives to implement best practices for Agile Project Management

• Promoted empowerment of the team and encouraged a sustainable pace with high levels of quality for the team which improved employee retention by 5%

• Fostered self-organization, learning, and growth with the Agile Squad

• Identified skills and competencies of scrum team members and adjusted accordingly to promote development and highly effective teams

• Partnered with discipline managers to convey their expectations to Scrum teams about governance p Guided team in self-organization; encouraging and motivating team to focus on iteration goals

• Successfully coached teams in the Agile method of business operations, resulting in over 35% savings in budget and time

• Coached and matured multiple cross-functional teams. Saw a significant increase in agile best practices within the scrum teams, leading to a more productive and self-managing team.

• Acted as liaison between business representatives and technical personnel, to promote mutual understanding of processes, implement scrum best practices and helped remove impediments, as necessary.

• Facilitated scrum events including sprint planning, backlog grooming, release plan meetings, daily scrums, sprint reviews and sprint retrospectives.

• Worked with leadership and team to maintain a clear reporting analysis that will help make the best decisions to maximize value and customer satisfaction.

• Monitors the burndown and ensured that the Scrum Events followed the Scrum guidelines

• Effectively assessed the Scrum Maturity of the team and organization and coached the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

• Championed successful transitions from Waterfall to Scrum/Agile methods as a Subject Matter Expert

(SME).

• Transformed waterfall teams into high performing, cross functional, Agile teams (Scrum Teams).

• Outstanding communicator interacting effectively with management, distributed teams, vendors, and users at all skill levels as well as external stakeholders, policies, and adherence to corporate standard Education & Certifications

• Bachelor of Business Administration (BBA) Management and Entrepreneurship University of Buea, Cameroon

• Professional Scrum Master (PSM)

Scrum.org

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