Demetria Webb

Chicago, IL *****

ad1egf@r.postjobfree.com

+1-619-***-****

Summary: Display friendly and positive attitude; Dependable and detailed-oriented; Excellent oral and communication skills; Punctual and flexible. Maintain Clean, friendly and organized working environment to where operations are ran smooth and efficiently. Authorized to work in the US for any employer

Work Experience

Assistant Manager

Murphy USA - Balch Springs, TX

May 2021 to Present

Auditing, creating orders, cashier, PDI enterprises, customer service and clerical work as well as maintain a clean working environment.

Team Lead

Jack in the Box - Pearland, TX

September 2018 to November 2019

Cashier, Customer Service Representative

● Speedy services with excellent food quality control

● Invoice

● Stock

● Food Prep

● Grill

● Drive-thru

● Maintained Clean working environment

DataEntry/ Front Office Clerk/ Customer Service Rep All about Luv N Care - McKinney, TX

March 2013 to February 2018

Researched and resolved disputes on billing issues, established relationships and maintained communication with customers.

● Inbound telephone support to customers.

● Responsible for improving customers satisfaction

● Promotes, recommends and sells the value of products to the customer.

● Entered data for customers.

Quality Control Specialist

Matel - Fort Worth, TX

February 2013 to November 2014

Inspect packaging and shipping labels before loading onto truck for shipment. Forklift operator

Service Rep/ Data Entry Specialist

In Milord's Hands - Dallas, TX

October 2009 to March 2013

Processed orders for customers via inbound calls.

● Processed customer payments.

● Managed client accounts.

● Managed high volume of deadlines within a driven environment. Data Entry Specialist / Customer Service Representative DirecTv - Dallas, TX

September 2004 to September 2006

• Attracts potential customers by answering product and service questions.

• Provide excellent customer service.

• Opened customer accounts by recording account information.

• Answer incoming calls.

Data Entry Specialist II

LG Logistics - Dallas, TX

September 2003 to June 2004

• Prepared, compiled and sorted documents for data entry

• Responded to requests for information and accessed relevant files

• Transcribed information into required electronic format Education

Bachelor's degree in Computer Engineering

DeVry University-Chicago/Loop - Houston, TX

September 2019 to Present

Skills

• MS- Word (10+ years)

• PowerPoint (10+ years)

• Bookkeeping (10+ years)

• Excel

• Word Processing (10+ years)

• 10-Key (7 years)

• 47wpm microsoft word (10+ years)

• 10

• 000 KSPH

• MS Access

• AS400

• food-prep (10+ years)

• phlebotomy (5 years)

• great Customer Service skills.

• Forklift Operator (3 years)

• Pallet Jack Experience

• Heavy Lifting (10+ years)

• Heavy Haul Experience (3 years)

• Computer Networking

• Office Administration

• Triage

• JavaScript

• Customer service

• Guest services

• Hospitality

• Microsoft Office

• Sales

• Inside sales

• Auditing

• Visual Basic

• Java

• Cleaning

Assessments

Customer service — Proficient

December 2020

Identifying and resolving common customer issues

Full results: Proficient

Sales skills — Proficient

September 2020

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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