Education

Career

Wee Shian

Madaline D. Tan

About

Developed my career in the Philippines

within the Call Center/ BPO industry.

Overall I have 24 years of varied experience

from team management, coaching, training,

project/event management, customer

service, marketing and business

development.

2019 - Leadership and Team Development

2013 - WSQ Full Advance Certificate in Training

& Assessment (ACTA) - Singapore

Center Manager

Masterpiece Group - 2021

Responsible for managing center operations,

payroll, client servicing and reporting directly to CEO

Operation Supervisor

Masterpiece Group - 2020 to 2023

Responsible for client servicing, training, coaching, technical support, QA, data analyst and relevant HR 204P Solano Hills

Condominium, Brgy Sucat

Muntinlupa City.

091********

ad1eg1@r.postjobfree.com

Contacts

Skills

Languages

Training

Coaching

Team Management

Project Management

Client Servicing & Management

Customer Service

Business Development

Marketing

English

Tagalog

Mandarin

Behasa Melayu

Certification

2001 - Diploma in Mass Communications

Oklahoma City University

Team Leader

Open Access BPO - 2019 to 2020

Responsible for client servicing, training, coaching, technical support, QA,

Contact this candidate