Megan Belmore

Management

541-***-****

ad1ef1@r.postjobfree.com

Winston, OR

Objective

I am an experienced self-motivated and dedicated worker seeking a full-time position in the field of healthcare and/or customer service where I can apply my knowledge and skills for continuous improvement. I have 17 years’ experience as a co-owner of a successful business, six months experience managing a tax firm, over 3.5 years’ experience in case management as a care coordinator medical assistant and 3 months experience as a patient advocacy program manager.

Education

Tax Preparation and Accounting Trade School Certificate

Medical Assistant Trade School Certificate

Highschool Diploma

Key Skills

Effective Time Management

Leadership

Ability to Multi-Task

Communication Skills

Excellent Customer Service

Compassionate and Goal Driven

Experience

Developed a comprehensive tracking system to trend data for a more productive workflow. Improved patient satisfaction and overall understanding to improve healthcare experience and insure patient retention. Addressed all concerns and issues in a timely, private and respectful manner. Provided a safe environment for patients by assisting with errors, incompetence and misconduct. Protected the patients’ rights, provided representation, awareness building, support and education. Prided support and mediation between patients and staff to insure understanding and overall quality care.

Oct 2019 - Nov 2023

Patient Advocacy Program Manager/Care Coordinator

Aviva Health

Nov 2018 – May 2019

Tax Consultant/Office Manager

Liberty Tax Services

April 2002 – August 2019

Retail Manager/Co-Owner

Vivid Water Gardens

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership

Successfully developed programs to insure satisfaction, retention, increased revenue and overall team performance to provide excellent service.

References

Available upon request.

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