ROSANNA MATUCAN-CARSON, GPHR, SPHR, SHRM-SCP

ad1eea@r.postjobfree.com 813-***-****

www.linkedin.com/in/rosanna-matucan-carson-sphr-gphr-shrm-scp-809839

Human Resources Leader and Strategic Business Partner

Accomplished, results-driven Human Resources Professional who brings experience in broad range of industries. Thrives in fast growing environments that foster collaboration and a common-sense approach to leading people strategies in talent acquisition, talent management & retention, training/development, organizational development, and compensation and benefits.

Areas of Expertise

o

oStrategic Workforce Planning

oCoaching and Counseling

oEmployee Engagement

oPerformance Management

oTraining & Development

oM&A Due Diligence

oLeadership Development

oCompliance and Governance

oEmployee Relations, DEIB

oSuccession Planning & Talent Management

oTalent Acquisition & Retention

oBenefits Design and Administration

oTotal Rewards Programs

oHRIS Implementation (UKG)

oHR Policy, Process, & Systems Design

oEntrepreneurial Start-Ups / Multi-Unit/State

Professional Experience

Global Human Resources Director, Romark, Tampa, FL February 2023– present

October 2014 – November 2021

Human Resources leader for a pharmaceutical company expanding from development to full commercialization. Responsible for development and execution of the HR strategy in support of operations in 32 states, Puerto Rico and Belgium. Managed team of 6 HR professionals.

•Developed and executed a comprehensive people strategy, policies, and programs focused on hiring and retaining top talent and creating a high performance culture aligned with business objectives and values.

•Collaborate with executive leadership to identify and address People related challenges and opportunities. Provide guidance on workforce planning, talent development, and employee retention initiatives growing the organization by 389% (from 90 to over 350 employees both domestically and internationally).

•Culture Champion. Created culture based on newly created Core Values and integrated across various HR programs (Performance Management, Wellness Program, Company Communications, Rewards and Recognition, etc.).

•Centralized Recruitment & Onboarding. Standardized the recruiting and onboarding process reducing the time to fill from 96 days to 46 days.

•Created HR recruiting and workforce strategy for start-up Puerto Rico manufacturing facility and growing to 125 employees.

•Managed the M&A strategy for a Belgium manufacturing facility and then grew from 45 to 75 employees.

•Designed a comprehensive and competitive benefits package coupled with a wellness program, resulting in no increase in premiums for 4 years.

•Transitioned from a PEO and implemented UKG Pro HCM in 2 months, resulting in over $200K savings in first 3 years. Modules: payroll, benefits administration, Recruiting and Onboarding.

•Created career ladders and professional development opportunities, utilizing county grants of up to $50K per year to supplement training budget.

Chief People Officer, Gobel Group, St. Petersburg, FL November 2021 – February 2023

Executive Team Layoff

People leader for a privately held global professional services organization that provides consulting and services in the healthcare philanthropy industry. Provide strategic leadership and support for the firm’s distributed workforce by creating and executing human resources plans in alignment with the firm’s mission, vision and values. Manage a team of 3.

•Designed and implemented HR Strategic plan. Created a strategic framework for people and talent management. Prioritized immediate needs with action plans. Created long term strategic goals.

•Culture Leader. In partnership with the Executive Leadership Team, developed the company’s vision, mission and values.

•Leader of Remote Work Strategy. Lead and created strategies, technical tools and policies for a remote organization. Created formal online platform to encourage engagement and communication.

•Optimized Benefits Program: Designed and implemented a comprehensive and competitive Total Rewards Package including a 2022 benefits package, resulting in no increase to premiums for 2022.

•Improved Candidate Experience. Created automated onboarding experience with training plans and 30-60-90 day check-ins. Standardized job descriptions with salary ranges and created career ladders.

•Talent Assessment. Created Skills Survey to remediate skill gaps as we prepare for rapid growth plans.

•HR Merger/Acquisition Leader for acquisition of $2M specialty firm.

Human Resources Director, Bonefish Grill, Tampa, FL April 2010 – October 2014

Member of Bonefish Grill’s leadership team and member of Corporate HR leadership team. Led the human resources strategy for field operations focused on talent acquisition, leadership development, performance management, and change management to improve the organizational effectiveness for over 200 domestic locations (~13,000 employees).

•Selection Assessment. Evaluated vendors, managed selection process, managed validation process and implementation resulting in $4M savings over 3 year period.

•Engagement Survey. Developed and implemented BFG’s Engagement Survey. Later used as the template for the BBI’s enterprise-wide engagement survey.

•Workforce Planning. Created Employee Profiles and Individual Development plans to be used during the Talent Review and Succession planning discussions.

•Performance Management Program. Created new performance appraisal process, driving results based on goals and objectives and demonstration of core values.

•HRIS System. Selected and implemented HRIS enterprise-wide.

•New Manager Training. Created a Selection Training program for new managers.

Human Resources Manager, Bausch & Lomb, Clearwater, FL March 2006 – April 2010

Member of the leadership team, leading human resources strategy in recruiting, compensation, benefits administration, performance management, engagement, company culture, and leadership development for a 300 employee medical device manufacturing facility. Managed team of 3.

•Performance Management, Talent Reviews and Salary Planning. Worked with leadership team through the performance management, calibration, and annual salary planning processes to stay within budget while recognizing top performers.

•Engagement Strategy. Led survey implementation and trained leaders on action planning based on survey results.

•Diversity & Inclusion Strategy. Created quarterly program for various groups to showcase and learn about the various cultures within the plant. Ensured recruiting efforts resulted in representative populations.

•Annual Training Budget. Identified, applied for and received approval for state and county grants for $138,000.

•Benchmarked Compensation Plans. Analyzed wage and salary data to develop competitive compensation plans.

Corporate Human Resources Director, Sykes, Inc. Tampa, FL July 2004 – January 2006

Member of the Human Resources Leadership Team. Managed HR team of 7. Provided human resources strategy for corporate operations, talent acquisition, payroll, workers compensation, and business continuity for a $500M global customer management solutions and services company.

•Business Continuity HR Leader. Ensured payroll contingency plans were in place during the active 2005 hurricane season.

•Improved Administrative Processes to meet Sarbanes-Oxley requirements. Analyzed existing processes to create and streamline internal controls.

•Employee Relations Leader. Led employee relations initiatives including investigations of policy violations and compliance. Key liaison in any employee relations issues.

•Reviewed Corporate Policies. Partnered with legal to review and update company policies to ensure compliance with federal, state and local laws.

•Leave Policies and Accommodation Program Initiatives. Created leave and disability accommodations program. Program included forms, training and guidance on the process and interactive discussions required by the policy and ADA.

Education and Professional Affiliations

M.B.A, DeVry University, Graduated with Honors.

M.S. Human Resource Management, Chapman University, Magna Cum Laude.

B.S. Biology, Florida State University.

Certificate. Diversity, Equity and Inclusion in the Workplace, USF Corporate Training. May 2021.

Certificate. Modern Management Tools, University of South Florida. 2021.

Catchafire – Provide Volunteer Human Resources consulting on a variety of topics to non-profits

HR Tampa/SHRM – Member at Large and Legislative Committee Member.

Tampa Bay Workforce Alliance - Executive Committee Board Member and Chair of One Stop Committee.

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