Laurine

St Pierre

416-***-****

ad1edk@r.postjobfree.com

Toronto, Ontario M4V1Z8

CONTACT

SKILLS

• Communication Skills

• Administrative Experience

• Microsoft Office

• Case Management

• Office Management

• Recruiting

• Event Planning

• Purchasing

• Employee Orientation

• Schedule Management

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. CAREER OBJECTIVE

July 2022 - August 2023

Executive Coordinator

Lucid Psycheceuticals, Toronto, ON

May 2021 - April 2022

Responder Manitoba Covid 19 -Remote

Canadian Red Cross

November 2020 - May 2021

Appointment Specialist

HearingLife, Toronto, ON

EXPERIENCE

• Managed CEO calendar

• Coordinated meeting internally and externally

• Negotiated Non Disclosure Agreements

• Managed contract and intellectual property folders on SharePoint

• Managed employee recruitment

• Coordinated purchasing

• Managed supply accounts

• Coordinated employee events

• Coordinated catering

Organized travel arrangements for executives, including flight bookings, accommodation reservations and ground transportation and visa applications.

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Contacted COVID-19 infected individuals by telephone to collect all available information regarding contacts for in accordance with Manitoba Health guidelines

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Communicated with assigned contacts/cases, administered a questionnaire for symptoms, provided information regarding testing, and provides instructions for isolation

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Provided information regarding resources available in the community

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• Performed data entry in PHIMS

Maintained client confidentiality according to The Personal Health Information Protection Act.

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Served the client via telephone by providing insightful answers to questions and concerns, and scheduling appointments as needed

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Promoted the products and services offered by HearingLife Canada – most notably complimentary hearing assessments/tests

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February 2013 - March 2020

Bartender/Shift Manager

Lola Kensington Market, Toronto, ON

July 2019 - September 2019

Meeting Services/ Corporate Catering

OMERS through Office Team, Toronto, Ontario, Canada, Ontario May 2018 - June 2018

Social Media Manager

NDP Candidate Campaign, Toronto, ON

June 2016 - October 2017

Wines Sales and Marketing

Azurea Wine and Spirtis, Toronto, ON

January 2016 - June 2016

Switchboard Operator/Corporate Reception

Utilities, Kelly Services, Windsor, ON

• Scheduled appointments as needed

Managed day-to-day operations of the bar including stocking shelves, coolers, fridges and restocking supplies as needed.

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Provided superior customer service while managing a fast-paced bar environment.

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Completed POS transactions, returning currency, coin, and payment cards to patrons.

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Effectively managed inventory levels of liquor, beer, wine, glassware, ice.

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Prepared beverages and cocktails according to mixing and presentation standards and recipes.

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Monitored inventory levels of supplies needed for each conference or meeting.

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Ensured compliance with health and safety regulations throughout the duration of each event.

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Arranged availability of audio-visual equipment, transportation, displays, and other event needs.

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Generated content ideas to engage target audiences and increase followers.

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Managed content creation, curation and scheduling for multiple social channels including Facebook, Twitter, Instagram, Pinterest and LinkedIn.

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Managed daily posts across social media platforms to increase Facebook, Twitter, and Instagram enagagement.

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• Visited LCBO stores to promote wines to the staff

• New product listings

• Improvement of product placement within LCBO locations Answered all incoming calls for three locations (Ouellette, Rhodes and Wynadotte)

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June 2014 - October 2015

Admissions Specialist

Aveda Collega, Toronto, ON

November 2014 - May 2015

Corporate Receptionist

Office Team, Toronto, ON

October 2008 - August 2011

Salon Coordinator/Personal Assistant

Exit Salon

• Directed calls to the appropriate department/ employee

• Corporate reception for visitors to the executive offices

• Prepared and received deliveries

• Ordered catering

• Data entry and special projects as required

• Contacted and scheduled prospective students

• Answered questions regarding curriculum, qualifications and tuition

• Scheduled in school tours

• Managing reports in CRM

Managed multi-line phone system with the ability to prioritize calls and efficiently direct inquiries.

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Created detailed agendas for meetings and distributed them accordingly.

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Processed incoming mail by sorting, distributing, and responding to inquiries as needed.

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• Helped coordination of fashion shoots

Demonstrated composure and flexibility in stressful situations and regardless of competing priorities.

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• Scheduled meetings and appointments

Addressed customer requests and queries and provided solutions to common problems.

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Created invoices and receipts for clients in accordance with company policies and procedures.

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• Served as first point of contact for company leaders and clients. Greeted visitors upon arrival at reception area providing assistance as required.

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Possessed calm, professional and courteous attitude towards customers and colleagues

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• Prepared payroll

January 1999

Law Procedure Certificate in Law Procedure

EDUCATION

Toronto Metropolitan University (Ryerson Polytechnic University), Toronto, ON

January 1993

Bachelor of Arts in Psychology

University of Windsor, Windsor, ON

CERTIFICATIONS

• Psychological First Aid-Red Cross

• Smart Serve

Contact this candidate