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Customer Service Representative

Location:
Madison, MS, 39110
Posted:
November 23, 2023

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Resume:

Daisy Alford

Madison, MS *****

ad1edj@r.postjobfree.com

+1-601-***-****

My goal is to perform my job to the very best of my ability. Work Experience

Pensions Service Specialist

Southern Farm Bureau Life Insurance Company - Jackson, MS May 2015 to August 2021

maintain pension plans, transfer funds to policyholders CSR - Customer Service Representative

Southern Farm Bureau Casualty Insurance Company - Ridgeland, MS October 2020 to May 2021

Spoke with policyholders documenting claims for homeowners insurance and automobile insurance Preschool Teacher

St Matthews Daycare - Madison, MS

November 2014 to May 2015

Responsibilities

I am a teacher for the toddlers.

Switchboard Operator/Receptionist

Southern Farm Bureau Life

June 2013 to March 2015

Answered PBX routed calls, filing and totaling checks for administration services Cashier

Blackwell Imports - Jackson, MS

January 1998 to January 2001

Collected payments for repairs of vehicles

* Collected payments for the purchases of new and used vehicles

* Answered switchboard

Switchboard Operator

River Oaks Hospital - Flowood, MS

September 1996 to November 1998

Responsibilities

Routed calls to patient's rooms, performed overhead paging, and announced weather alerts and codes Production Clerk

McGowan Working Partners - Jackson, MS

August 1990 to September 1997

Kept record of amounts of oil wells that were producing and selling

* Filled out severance tax forms for the states of Mississippi and Louisiana

* Filled in spreadsheet information and entered data into the computer Admissions Representative

River Oaks Hospital - Jackson, MS

January 1987 to July 1990

Performed data entry duties

* Verified insurance

* Handled collections and answered incoming telephone calls checked patients in and had all paperwork signed

Terminal Operator and File Clerk

Southern Farm Bureau - Jackson, MS

October 1983 to October 1986

Performed secretarial duties for two underwriters including typing forms and correspondence

* Entered data into the computer and gave status of pending applications Education

2 years in dental hygienist

Hinds Community College - Raymond, MS

September 1981 to May 1983

Madison Ridgeland High School - Madison, MS

1981

Skills

• Type 45 Wpm

• PBX

• Multiline

• Hospital

• Call Center

• Multi-line Phone Systems

• Insurance Verification

Certifications and Licenses

Loma certificates

December 2017 to Present

Early Childhood Education



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