Customer Service Assistant Manager

A fully committed, capable and confident assistant manager who possesses the

required vision, ability, drive and enthusiasm needed for successful retail management. A highly organized and consistent individual who can quickly comprehends complex managerial scenarios. Now seeking to harness over three years of practical managerial, retail and Customer service experience in a suitable leadership role. Personal skills

LANGUAGE

• Arabic :

• English :

• French :

HOBBIES

• Traveling

• Swimming

• Sport.

Phone: +971*********

Email : **********@*****.***

Date of Birth: 28th May, 1985

Driving licence: UAE

GHIZLANE EL OUARRAD

- Patience

- Timeliness

- Communication skills

- Adaptability

- Autonomy

- Good organization.

- Problem-solving ability

- Organizational skills

- Physical ability

- Able to work quickly under pressure

- Versatility

Professional experiences

• 2021-2022: Receptionist at the Queenex hygiene

paper manufacturing

• Oct. 2019 _ Nov. 2020: IT Admin at the Altabyss

Technical Services.

Tasks:

- Produced Requirements Documentation

(diagrams and workflow);

- Manpower planning and recruitment

- Maintained the computer network and

information system

- Pro

• Jun 2014 _ Dec 2016: IT Receptionist in the Hotel Riad Salam.

Tasks:

- Phone and front desk reception

- Customer service

- Accurate Replaying of messages

• Jun 2014 _ Dec 2016: IT Receptionist in the Hotel Riad Salam.

• 2008 _ 2014: Various jobs Retail (sectors)

• 2017_ 2018: Human Resource Sup RH University

Relevant modules:

- Management HR

- Psychology the word

- Marketing

• 2016_2017: Bachelor’s from literary.

• 2015_2016: (Animation Fitness).

• 2010_2011: (Pre-Intermediate: General English) In Casablanca Morocco.

• 2003_2006: (Secondary studies at Ibnou El haytam high school) In Casablanca Morocco.

• 2003_2006: (College studies at Sidi El Khadir College) In Casablanca Morocco.

• 1994_2000: (Primary studies at El Akhtal School) In Casablanca Morocco.

Education Qualification

Personal Information

Computer Skills

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