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Service Engineer Field

Location:
Olympia, WA, 98501
Posted:
November 23, 2023

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Resume:

Jason Smith

**** ****** **. **

Tumwater, WA ****2

PH: 937-***-****

E-Mail: ad1eb9@r.postjobfree.com

Electronic Technician/Field Service Engineer

Objective:

Seeking a challenging continuance of my career as an Electronic Troubleshooting Technician.

Education:

Certificate Electronics for Semiconductor from Northern Essex Community College

College course work completed:

Circuit Analysis 1 & 2

Electronics 1 & 2

Digital Logic

Experience:

Nov 2020 – Present Renovo Solutions after briefly Trimedx prior to transition Yakima WA

Imaging Engineer 2

Working with all hospital departments to address their Imaging Equipment concerns. Hired by Trimedx but was retained by Renovo Solutions after they assumed the Biomed responsibilities in Mar 2021. Currently managing all Imaging related issues for Yakima Valley Memorial Hospital. Managing and performing preventive maintenance and contributing to a high level of uptime repairs to equipment.

Jul 2019 –Oct 2020 PeopleReady contracted to Valmet Tumwater WA

Production Technician

Producing and repairing of Thermal Imaging Systems for industrial applications. Fabricating control boards with surface mount components and verifying the functionality of same. Perform circuit analysis of boards and correcting when applicable. Responsible for intake and evaluation of customer devices sent in for repair. Correcting issues with an eye towards cost efficiency and restoration to full capabilities. Working with Customers in regard to time scales with a quick turnaround of their equipment as a priority. Documented work completed and steps taken for accurate accountability and billing.

Aug 2018 – May 2019 IMRIS/Deerfield Imaging Seattle, WA

Customer Service Engineer

Diagnosed and maintained MRI Intraoperative Suites. Performed preventive maintenance and worked with onsite technicians in resolving issues pertaining to the functionality of the Mobile MRI Magnet, Surgical Table, Medical Monitors and ancillary Surgical Suite equipment in an integrated operating room suite. Traveled extensively across the country to customer sites. Maintained customer relations with hospital representatives.

Jan 2011-Mar 2018 Catholic Health Initiatives Dayton, OH

Field Service Engineer II

Performing diagnosis of imaging equipment in all modalities and repair of hospital equipment, both at main campus and at remote Premier Health sites. Responding to almost all after hours CT calls regardless of on call status. Familiar with Siemens MRI scanners through exposure and on the job training with coworker. In addition, Philips Cath Labs, GE x-ray rooms both old and new as well. Certified on Carestream Cassette Readers. Received training in Basic Nuclear Medicine theory at GE, and through experience gained some knowledge of GE Infinia and Siemens E-Cams. Have assisted in helping with general Biomedical devices.

Mar 2009-Jan 2011 Siemens Medical Dayton, OH

Customer Service Engineer

Managed and coordinated repair and periodic maintenance for 22 Computed Tomography machines based throughout the Dayton/Cincinnati region. Troubleshot and fixed performance related issues pertaining to machine functionality. Provided on call coverage as required and maintained customer relations to a high level of satisfaction. Participated in continuing training as required to insure up to date implementation of current methods and procedures. Interacted with Customer representatives to facilitate communication of their needs and concerns to the proper parties.

Mar 2004-Apr 2005 Science Applications International Corporation Baghdad Iraq

Field Service Rep/Instructor

Identified and corrected electronic issues with Mobil Vehicle and Cargo Inspection System (MVACIS), a truck mounted X-Ray device. Helped Maintain 14 vehicles throughout the theater of operations for the Department of Defense. Made and Maintained on going relationships with frequently cycling US Army units charged with operating said systems throughout the country. Gave classes on theory of operation and periodic maintenance of MVACIS system to US military personnel, class sizes averaging 12 individuals. Maintained radioactive source for Gamma imaging system as well as instructing operators in the safety issues pertaining to the system.

NOV 2003-Mar 2004 Varian Semiconductor Equipment Associates Gloucester, MA

June 2005-Dec 2008

Field Service Technician

Completed testing and troubleshooting of PLAD Plasma Doping systems at customer fabrication locations as part of final installation on site. Working alongside customer representatives to insure acceptance of, and functionality of tool. Interfaced with company personnel at main production center to insure timely arrival of parts and resolution of end user’s issues. At the factory, oversaw the build up and testing of product tools up through the shipping to customer site. Helped train junior technicians in the peculiarities of this machine type. Traveled to customer sites numerous times, often at overseas facilities.

Nov 1999-Nov 2003 Varian Semiconductor Equipment Associates Gloucester, MA

Final Assembly Mechanic

Assembled Ion Implanters and function tested devices prior to shipment of multi-million dollar machine. Worked in clean room environment both on location at company base and overseas in customer facilities. Operating under ISO 9001 and Six Sigma Criteria. Performed all work under OSHA Guidelines.

Jun 1992-Nov 1999 United States Marine Corps San Diego, CA

Aviation Mechanic

Performed all duties required as a helicopter mechanic in the US Marine Corps. Attained preflight sign off status and Collateral Duty inspector on two different airframes owned and operated by the US Marines. Responsibilities included training and evaluation of junior members. Performed collateral duty as Maintenance Control NCO, directing all maintenance activities for the Night Shift. Went from E1 to E6 in a six-year period.



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