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Operations Manager

Location:
El Paso, TX
Posted:
November 23, 2023

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Resume:

Gerardo Aguilar

***** ***** ***** **.

El Paso Tex. 79936

Cell Phone # 915-***-****

E-mail: ad1eb3@r.postjobfree.com

Summary of Qualifications:

Over 25 years’ experience in Management and Training.

Over 10 years in Inventory control.

Over 5 years in Purchasing.

Over 3 years’ experience in Quality Control.

Experience user with Oracle 11i, SAP, Scan and YMS applications – Warehousing, Inventory Control, Purchasing, Yard Management and Logistics.

Excellent communication skills, able to interact effectively with people from diverse backgrounds. Team player oriented.

Resourceful in Supply Chain and client relations resulting in total customer satisfaction.

Electrical and mechanical experience – conveyor lines, outlets, and some mechanical machines.

Professionally assertive, persistent, and confident in goal achievement.

Bilingual: Fluent in English and Spanish

Education:

MBA /Global Management 2001-2003 University of Phoenix, Santa Teresa, N.M.

BS, Business Management 1999-2001 University of Phoenix, Santa Teresa, N.M.

Experience:

Operations Supervisor 2022- Present

Marshall’s (TJX)

Responsible for operating an efficient, productive, and safe department, while meeting or exceeding daily production requirements within the Distribution Center. Ensures that quality and service are at a high level. Maintains a productive, positive, and motivated work force by spending a minimum of 90% of the total shift "on the floor" reviewing orders and directing associates.

Manage day to day activity within department, including planning, flow, and resource allocation.

Develop and motivate associates and ensure morale is at a high level while maintaining company culture.

Build effective relationships with business partners, counterparts, peers, Management, Union, Human Resources, Loss Prevention, and Transportation.

Effectively communicates with associates, counterparts, peers, and management to provide for a more efficient operation.

Ensure that the area meets all requirements for Safety and Housekeeping.

Ensure constant improvement by reviewing practices, methods, and processes. Make recommendations on any opportunities to improve.

Operations Manager 2021- 2022

Amazon

Manage and develop a team of Area Managers. Lead operational teams on a shift, deal with issues, and positively impact site performance. Analyze shift performance against relevant business objectives and put in place actions to improve our operational excellence. Work closely with other support teams, including HR, Finance, Health and Safety, and Security. Design and deliver initiatives across the sites to improve operational performance.

Support, mentor, and motivate the salaried and hourly workforce

Lead large-scope projects with site and regional impact

Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Chairman of the Safety Committee

Sr. Supervisor/ Warehouse Lead 2015- 2020

Freeport-McMoRan Copper & Gold

Supervise the Chino and Tyrone warehouse personnel. Responsible for managing physical inventory and warehouse operations in support of the Maintenance and Operations organizations at one or multiple sites in North America.

Supervise staff to meet warehouse management performance objectives and deadlines daily.

Implement GSC initiatives and objectives with team, track performance against those objectives and regularly provide feedback to employees, both verbally and in writing, in an effort to meet those objectives.

Utilize the warehouse management tools and techniques with team to ensure maximum customer service; this includes managing projects to create efficiency within the warehouse

Serve as a primary liaison with the Maintenance and other organizations at each site, to ensure proper alignment of goals, metrics, processes, and initiatives, and to ensure a high level of collaboration.

Manage team performance against warehouse management and supply chain related metrics and objectives.

Analyze and identify root causes of under-performance and implement changes to improve performance to meet or exceed targets.

Lead in assessing team members’ skills and abilities and ensure appropriate education and training is provided to them.

Collaborate or supervise in the development and implementation of new or enhanced warehouse management processes, systems and technologies at site, leveraging industry best practices.

Increased and maintained inventory accuracy at 98% at both sites. (Over $30 million in inventory)

Report site specific results relative to warehouse management-related metrics including inventory accuracy, service level, and handheld utilization.

Sr. Inventory Controller 2014-2015

Freeport-McMoRan Copper & Gold

Manage inventory replenishment, safety stock, strategic commodities and standardize inventory management and replenishment processes. Integrate with Maintenance and Operations personnel regarding usage forecasts and equipment criticality, communicate inventory forecasts, and expedite key parts to support key maintenance work orders and production forecasts.

Manage and optimize the replenishment of strategic commodities for PDMC sites. Drive inventory standardization and determine the best stocking processes and levels. Analyze inventory usage trends, new stock additions, turnover and obsolescence. Identify inventory sharing opportunities and establish common stock management and sharing processes across sites. Monitor key performance indicators to ensure target objectives are met.

Integrate with Maintenance and Operations personnel regarding usage forecasts and equipment criticality. Maintain communication with all parties to ensure parts availability.

Coordinate with site maintenance planners to apply asset criticality and work around options to facilitate the appropriate replenishment practices and safety stock levels. Assist with application parts listings (APL) and equipment group identifier (EGI) creation to improve demand planning and usage forecasts. Guide Engineering and Maintenance resources to develop asset standards that facilitate shared inventory.

Inventory Controller 2012-2014

Freeport-McMoRan Copper & Gold

Manage inventory replenishment, safety stock, strategic commodities and standardize inventory management and replenishment processes.

Analyze inventory usage trends, new stock additions, turnover and obsolescence

Identify inventory sharing opportunities and establish common stock management and sharing processes across sites.

Assist with application parts listings (APL) and equipment group identifier (EGI) creation to improve demand planning and usage forecasts.

Performs other duties as required.

Tool Room Supervisor 2010 - 2012

Tyson Prepared Foods

Issue tools and equipment to mechanics and maintain records of tools and equipment issued and returned, manually.

Assist in conducting periodic cycle counts of tools, parts and equipment to maintain a perpetual inventory, manually or using computer.

Run daily reports to ensure all incoming inventory is received and transactions are made correctly to maintain inventory accuracy.

Receive, unpack, and store incoming tools, parts and equipment, and requisition stock to replenish inventory. Mark and identify tools and equipment, using identification tag

Research purchase orders, and perform related duties as assigned.

Re-designed the Parts Room Department to increase daily operation efficiency levels and inventory accuracy.

Increased inventory accuracy from 55% to 94%.

Warehouse Supervisor 2007 - 2009

The Toro Company

Supervise and coordinate the activities in the Distribution Center, which involve the

Shipping and Receiving of Finished Goods along with maintaining an established

Inventory accuracy.

Ensure that all Customer Service and productivity requirements

are met within the Distribution Center.

Responsible for maintaining /obtaining compliance with BASC, CTPAT requirements and other company initiatives.

Monitor and supervise the workflow of Finished Goods and Consumer (Retail) internally and externally for all Distribution Channels.

Demonstrate support for a positive work environment by using effective communication skills.

Communicate and administer all company programs, procedures, and policies within company guidelines. Ensure the integrity of all transactions by making sure that all BASC procedures are followed.

Demonstrate support for the safety and health programs by being a role model for team members and peers. Ensure a safe and clean work environment. Review and report any incidents that may mark the integrity of shipments in accordance with company guidelines regarding BASC.

Perform other required duties as needed in addition to the essential duties and responsibilities just described. Effectively supervise all areas of Distribution to meet requirements and specifications.

Support service centers and distributors to improve customer response. Support customer service and sales departments to provide excellent service to Toro customer

Warehouse Supervisor 2006-2007

Taylor Precision Products

Administer department maneuvers and supervised 32 employees.

Implemented procedures to increase efficiency in receiving and unloading containers.

Responsible for the forklift drivers accurate storing, receiving of products while meeting company standards of safety, quality and productivity.

Controlled and analyzed the Rework Department to streamline the operation and increase efficiency.

QA

Coordinate QMS implementation and result QA/QC by conducting internal QMS compliance audits (system, policies, and procedures) as required.

Facilitate the certification of any new processes introduced by preparing objectives and targets for the QMS and monitoring performance against these; compiling and reporting quality statistics as required; convening and facilitating regular QMS reviews; administering the Quality Management System documents and records; and maintaining certification of Quality Management System in compliance with ISO 9001.

Purchasing Manager 2005-2006

Textape Corporation

Manage all purchasing functions for 5 locations (Tijuana, Chihuahua, Juarez, Laredo, and El Paso).

Receive and grant approval for purchases of goods or services.

Analyze changes or new issues in materials and supply to reduce costs and improve quality.

Rely on experience and judgment to plan and accomplish goals.

Service Warehouse/Supply Chain Supervisor 2003-2005

Echo Star Communications

Managed supply chain in the Receiving, Stock Room, and Inventory Control Departments.

Coordinated departments operations and supervised 65+ employees.

Redesigned the Receiving Department to increase efficiency levels by 65%.

Implemented guidelines and procedures in the Stock Room to minimize exponential waste in the production floor.

Maintained departmental budget.

Achieved 100% total internal and external customer satisfaction in a result driven environment.

Finish Goods Warehouse Manager 2001-2003

Media Copy/ Infodisc

Coordinated department operations and supervised 30+ employees.

Set up 100,000 square foot Distribution Center, including installation of equipment.

Designed layout of warehouse locations and racking system.

Set up logistic/shipping/receiving procedures and requirements to develop fully function Distribution Center, increasing efficiency levels by 55%.

Hire/ increased staff levels to accommodate increase in shipping/receiving volume of business activity.

Worked on multiple projects including warehouse layouts and changes, new customer transitions and warehouse improvement plans.

Increased efficiency in product planning accuracy by developing daily cycle counts audits with adjusted and accurately maintained distribution inventory levels.

Internal Auditor (ISO 9000)

Senior Materials/Warehouse Manager 1998-2001

Acer America Corporation

Two successful re-locations/start-up operations.

Oversaw and coordinated department operations and supervised, hired 90+ employees.

Established and implemented all standard operating procedures for warehouse operations.

Approved and monitored buyer P.O limits.

Consolidated three warehouse locations and set-up control procedures for 47 million in inventory.

Successfully managed global operations in the supply chain.

Streamlined operations in turn reducing headcount by 65%.

Implemented cost savings program with packaging reducing expenditures by $50,400+ annually.

Evaluated and implemented inventory programs to reduce inventory, increase inventory accuracy and on time customer deliveries.

1.Reduced Inventory levels from 47 million to 10 million in two years.

2.Saved over $100,000 in inventory handling and storage.

3.Increased inventory accuracy from 45% to 98%.

4.Increased on time deliveries from 50% to 99.9%.

5.Reduced aging orders (> 10 days old) from 150 to 84 (44%).

Responsible for planning and coordinating physical inventories.

Internal Auditor (ISO 9000)

QA

Ensure processes conform to established quality standards, such that results delivered to projects consistently meet high quality standards and can be relied on for decision making.

Ensure that result/service quality is measured and reported by developing awareness within the team of the requirement to actively monitor quality of service.

Report on non-conformances, assisting with preparation of corrective and preventative action plans, and monitoring their execution; and compiling periodic reports of quality statistics and qualitative performance assessment.

Inventory Control Analyst, Dock Coordinator 1995-1998

Baxter/Allegiance Converters

Controlled and analyzed inventory in terms of performance plan.

Identify reason for inaccuracies and develop an action plan to increase inventory accuracy.

Monitor actual inventory performance to plan on a perpetual inventory at 99.5% accuracy level.

Administered daily cycle counting process and the reconciliation of negative numbers.

Responsible for all inbound activity within the Distribution Center.

Managed the dock and drivers functions to provide superior service to customers.

Provide quality direction and information between office and warehouse functions to maximize efficiency.

Responsible for the forklift drivers accurate storing, shipping, and receiving of products while meeting company standards of safety, quality and productivity.

Maintain a general awareness of the system’s capabilities and enhancements to promote workflow efficiencies.

Professional Training and Certification:

OSHA 30 Certified in General Industry Safety and Health (2022)

Crucial Conversations (2019)

Influencer (2018)

Lean Enterprise- The 5 s System- (2011)

MCSC, Microsoft Certified System Engineer-(2000-2001)

Internal Auditor (ISO 9000), (2000)

Oracle (2002)

Sexual harassment in the Workplace: Supervisory Liability (2000)

Co-Employment: Managing a Contingent Workforce (2000)

Customer Service Training (1999)

Purchasing - Win/Win Negotiating (1998)

Time Management Training (1998), Franklin Covey

United States Department of Transportation - Hazardous Materials Training (1998)

U.S. Department of Labor Occupational Safety and Health Admin. - General Safety and Health (1998)

Environmental Protection Agency - Environmental Regulations Training (1998)

Traffic Management (1997), Wright State University

Statements of work, Capital Expenditure Requests

Domestic Transportation Management (1996)

Professionals Supervising Professionals (1994)

Inventory Essentials for Small Business (1993)

Demand Flow Technology Business Strategy (2003) JCIT International

Skills:

Purchasing Operation Manufacturing Operations Bid Analysis

Contract Negotiations Distribution Operations Facility Safety

Sales Representative Relations Traffic Operations Cost Control

Logistical Operations Hazardous Waste Management Inventory Control

Warehouse Operations Time Management

Computer Applications:

Excel Word Power Point

Visio Technical Siebel Oracle

Oracle 11i JBA SAP

World Link YMS Scan



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