“YOU ARE NOT YOUR RESUME; YOU ARE YOUR WORK…” Seth Godin Further details regarding work experience and skills assessments will be better explained in face-to-face interview opportunity. CONFIDENTIAL. October 2023. Page 1

Héctor Jesús Figueroa-Rodríguez

+523*-****-**** ad1e9t@r.postjobfree.com

https://mx.linkedin.com/in/hjfigueroa Guadalajara, Jalisco, México. Experienced Professional as

Top Management & Program Manager

Business Development Manager

Key Account manager

COVER LETTER

Guadalajara, Jalisco, México.

HR Recruiting team.

Please find enclosed a brief introduction to my professional background and interests. I have collaborated mainly with IT, Telecommunications and Logistics companies, gaining extensive experience in managing network and systems implementation and deployment programs, being the main point of contact for dedicated customers in the Americas region, providing leadership and direction to project operations team members. My 18+ years of experience in various roles has provided my career the opportunity to be a key member with functional and project sales account leaders and their teams to ensure effective integration, operation, engineering, and delivery solutions for customers according to specific requirements. In addition, I have developed strong customer interpersonal skills as well as P&L accountability.

I am interested in a new challenge and an opportunity to use my technical skills and experience in a different capacity than I have in the past. I am seeking a position with room for growth and opportunity for advancement. I firmly believe that my education, experience, and interests would provide an excellent fit for the requirements of the position that you are seeking to fill. I am confident that I can become an important asset for the company you are currently representing. Thank you for your interest in my resume, and I am available to meet with you again at your convenience to further discuss my experience and interests.

Sincerely,

Héctor J. Figueroa R.

Mobile: (+52.33) 1394.6318 E-mail: ad1e9t@r.postjobfree.com https://mx.linkedin.com/in/hjfigueroa

“YOU ARE NOT YOUR RESUME; YOU ARE YOUR WORK…” Seth Godin Further details regarding work experience and skills assessments will be better explained in face-to-face interview opportunity. CONFIDENTIAL. October 2023. Page 2

Héctor Jesús Figueroa-Rodríguez

+523*-****-**** ad1e9t@r.postjobfree.com

https://mx.linkedin.com/in/hjfigueroa Guadalajara, Jalisco, México. Experienced Professional as

Top Management & Program Manager

Business Development Manager

Key Account manager

PROFESSIONAL EXPERIENCE

Jan 2023 to Date HEFI Consulting Group Business Development Manager Guadalajara, Jalisco, Mx. Providing professional services in project management, and technical consulting, as contractor, to Telco, IT, and Logistics companies to ensure effective integration and delivery of solutions according to customer requirements: 1) BIRLASOFT – Project Management services for Progress Rail, a Caterpillar company, tracking 2023 CAPEX, and Equinix Data Center migration; 2) ACCEDIAN Networks – Monitoring solutions for manufacturing, healthcare, and mobile network operators. 3) Grupo SOHER - Relocation service and installation of industrial plants and production lines in Mexico and LATAM. Jan 2018 to Nov 2022 DXC Technology IT Project Manager Guadalajara, Jalisco, Mx. Professional Project Management Services for: 1) Feb 2020 to Nov 2022. Microsoft Infrastructure Service Delivery – US

& CAN PM support. Responsible to develop and execute multiple project plans based on Sprint planning - Agile PM methodology, supported by Engineering team in India, anticipating risks, project change requests, costs, resource constraints and schedule conflicts, involving infrastructure delivery: Circuits, WAN (Cisco), LAN (Cisco), and WLAN (Aruba) solutions. 2) Jan 2018 to Feb 2020. Americas Telecom Network Project Delivery – Providing support and lead internal requirements for HP Inc, HPE and DXC, driving downsizing, separation, and shared networks implementation for US Public Sector

(Jacksonville, FL; South Charleston, WV; Hingham, MA; Liverpool, NY) and LATAM (Brazil, Colombia, Costa Rica). Jan to Sep 2017. ICA-FLUOR (TRS) Network Deployment Manager Guadalajara, Jalisco, Mx. Responsible for developing internal Radio Access Network procedures, such as Engineering design, Method of Installation, and Acceptance Test Protocol – based on Vendors (Nokia & Huawei) for ALTAN REDES project. Liaison in the hiring process of Field Supervisors (Quality, EH&S, Construction), P&L accountability, Upper Management reporting, leading and driving the 4G-LTE network roll out and auditing plans of the 1st deployment phase for 641 RAN sites. Apr 2013 to Jan 2017. HUAWEI (PAE) Project Manager Guadalajara, Jalisco, Mx. Providing professional services to Sales & Product teams to secure solutions delivery for customer requirements: 1) Mar 2014 to Jan 2017. Lead and drive the IMS, DWDM, GPON (OLTs) networks deployment for MEGACABLE project. 2) Feb to Dec 2016. Driving the Shared Network-APT700M trial implementation for SCT (Transport & Communications Secretary- Government entity); 3) Apr to Nov 2013. Leading and driving the LTE network deployment for 435 sites in Mexico Region 5, rolling out and tracking all project plan phases for AMERICA MOVIL-TELCEL. Jan 2010 to Mar 2012 Grupo Iusacell Program Manager Guadalajara, Jalisco, Mx. Professional services in project management for different objectives: 1) Oct 2010 to Mar 2012. Lead Customer connectivity implementation and P&L accountability, FTTx Engineering prototype and design for the Guadalajara CCTV suburban network deployment for Jalisco Security Government entity. 2) Jan to Sep 2010. Lead and drive the GPON (OLTs) network deployment for 36 major cities Mexico nationwide, managing budget over USD$10M. Aug 2006 to Aug 2008 ALCATEL - LUCENT Consulting Manager Mexico City, Mx. Responsible for driving and executing customer projects implementation. 1) Aug 2007 to Aug 2008. Lead and drive critical contingency plans replacing 84 couplers for the SDH/PDH network for Nextel project, moving forward on RFQ and finally obtaining PO approval and issuance for the PDH Radios equipment. 2) Aug 2006 to Jul 2007. LUCENT TECHNOLOGIES Professional Services Communication Application Integration. Providing support on pre-sales and implementation phases of product portfolio of emerging applications in Mexico, Caribbean & Central America. Achievements: Integration of the first AnyPath VMS on VoIP-only configuration in CALA for Cablevision-Mexico, ICE-Costa Rica, Verizon-Dominican Republic.

Oct 1999 to Jul 2006 UNEFON Wireless Network O&M Manager Guadalajara, Jalisco, Mx. Responsible for region 5 project launching and kick-off for the CDMA-1X EVDO network, driving Engineering initiatives, supporting implementation and integration of major network enhancements. Liaison to recruit OA&M staff according to CAPEX/OPEX. Being the main legal representative on construction permissions with municipality authorities. Achievements: OPEX savings during first 3 years avoiding minimum Clean-up process. RF network optimization for Western & Pacific region and cost reduction on IBW systems implementation. Jul 1998 to Sep 1999 NORTEL NETWORKS TX Systems, Planning Specialist Engineer Monterrey, Nvo Leon, Mx Responsible for PDH / SDH network deployment for Axtel-Mexico project, leading internal teams and vendors providing engineering design, system integration, logistics, inventory, and control of spare parts. Achievements: Running contingency plans during maintenance windows to increase MW link network capacity avoiding service affecting. Deploying SDH Altium DMC radio field trial defining proof of concepts and getting final POs from customer. Jun 1997 to Jun 1998. ALESTRA-AT&T Network Planning & Delivery, Transport Engineer. Lead and drive Last Mile project implementation and service delivery for customers connectivity (LD, Privates Lines & Frame Relay services), based on cost-benefit analysis. Management of internal teams and vendors according to project timelines, scope, and customer specifications requirements. Achievement: Vendors performance improvement defining best practices and quality efforts.

SUMMARY

- 18+ years of experience in

managing major and large-scale

projects.

- Deep knowledge of the PMI

standard - PMP certification

program in 2006.

- Additional knowledge of new PM

framework: Waterfall, Agile and

Scrum (certification in progress).

- Background in technical pre-sales

consulting and business

development on Telecom, IT and

Logistics companies in multicultural

environment.

SKILLS

- Result-oriented project team

leader and well organized.

- Capable of managing direct and

dotted reports based on processes

and common objectives.

- Highly effective written and oral

skills.

- Accountability, business acumen

and customer interfacing skills.

- Fast and eager learner.

- Stakeholder management.

- MS Office: Project, Word,

PowerPoint, Excel, Outlook.

- MS PM Tools: Azure DevOps,

JIRA, Power Apps (SEP),

SharePoint.

- ITIL Fundamentals.

LANGUAGES

- Spanish: Native

- English: Advanced

EXTRACURRICULAR

ACTIVITIES

- Aug 2002 to Dec 2003 & Jan to

May 2005. ITESO University.

Professor of Communications I -

Transmission systems.

EDUCATION.

INSTITUTO TECNOLOGICO Y

DE ESTUDIOS SUPERIORES DE

OCCIDENTE (ITESO).

Guadalajara, Jalisco, México.

- Aug 1988 to Jul 1992.

BSc in Electronic Engineering.

- Oct 2003 to Apr 2004.

Top Management, Diploma

- Jun to Dec 2004.

Project Management-PMBOK

(PMI), Diploma

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