CHANTAY MOORE DYER

P 901-***-**** E

ad1e91@r.postjobfree.com

m

A

**** ****** **.

38116

OBJECTIVE

EDUCATION

To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my experience to the fullest.

Pershing High School

Detroit

MI

KEY SKILLS

• MARKETING

• UPSELLING

• TIME MANAGEMENT

• MULTITASKING

• SHIPPING & RECEIVING

• EXCEL

• SECURITY

• WORD & POWER POINT

• COMPUTER SKILLS

• ORGANIZATION SKILLS

• PAYROLL

• FILING

• CUSTOMER SERVICE

EXPERIENCE

September 2021 – Present

Federal Express- Memphis, TN

Material Handler

1) Sort items according to the destination

2) Use scanners to track parcel information as well as ensure parcels are distributed to the correct location

3) Load and unload trucks, planes, and containers in a timely manner October 2013 – July 2018

TalentForce Call Center- Memphis, TN

Customer Service Representative

1) Served customers by determining the needs of each individual (answering questions/resolving conflicts) 2) Sold additional services by recognizing opportunities to upsell products and services to customers in need

3) Managed low, moderate, and high amounts of inbound and outbound calls and emails in a timely manner

March 2010 – August 2021

Andy Frain Services- Memphis, TN

Event Security Officer

1) Maintain crowd control

2) Escorted individuals to designated areas

3) Enforce and comply with company policies, post orders, and client instructions

June 2007 – September 2009

The Pentad Group- Detroit, MI

Customer Service Representative

1) Maintained company and client issued equipment

2) Assisted customers both in person as well as over the phone 3) Used Microsoft Word, PowerPoint, and Excel to create presentations and schedules

REFERENCES

[Available upon request.]

Contact this candidate