Customer Service Administrative Assistant
Resume:
MEGAN LOUISE WILLIAMS
*** ***** ***** **. ******* NC 28025
*********@*****.***
OBJECTIVE: To associate myself with a dynamic company or organization that fosters professional achievement and rewards accordingly.
Education;
- Graduated from Mt. Pleasant High School in 2001
- Central Piedmont Community College 2001- 2003
Keyboarding I and II
Computer Applications I and II
WORK HISTORY:
Hendrick Automotive Group
Administrative Assistant
Charlotte NC
January 2018- September 2022
Responsibilities:
-Provide support for 12 field trainers in 101dealerships
-Provide support for 8 local office staff including vice president, videography team, and content development
-Assist trainers with travel arrangement
-Schedule and book classroom training for sales and finance managers
-Process invoices with avid exchange
- Schedule and book meetings
-Reconcile credit card
-Negotiated with vendors
Hendrick Consolidated office Charlotte
Warranty Administrator
Charlotte NC
January 2014- January 2018
Responsibilities:
-Process Autoguard cancellations and enrollments
-Reconcile reports for month end closing
Hendrick Lexus
Billing Clerk for Pre Owned and Wholesale departments
Charlotte, NC
October 2001-October 2008
Responsibilities:
-Bill out car deals for pre-owned and wholesale department.
-Fill in for cashier and receptionist when need be.
-End of month balance every month
Lowes
Cashier and Customer Service
Charlotte, NC
April 2001- September 2001
Responsibilities:
-Accepting and processing orders, operating the POS register and resolve return issues
-Promoting special sales
-Keeping store appearance and cleanliness maintained
Mikasa
Cashier and Customer Service
Concord, NC
October 2000- April 2001
Responsibilities:
-Accepting and processing orders, operating the POS register and resolve return issues
-Promoting special sales
-Keeping store appearance and cleanliness maintained
SKILLS:
-Very good customer service skills
-Knowledgeable with Excel, Word, Act, ADP, Reynolds & Reynolds, avidExchange, Slack, Asana, Microsoft Teams
-Team Player
-Very knowledgeable with Phones and Cashier
-Microsoft Teams
-Elearning Management
References upon request
Contact this candidate