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Customer Service Administrative Assistant

Location:
Concord, NC
Posted:
November 24, 2023

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Resume:

MEGAN LOUISE WILLIAMS

*** ***** ***** **. ******* NC 28025

ad1e90@r.postjobfree.com

980-***-****

OBJECTIVE: To associate myself with a dynamic company or organization that fosters professional achievement and rewards accordingly.

Education;

- Graduated from Mt. Pleasant High School in 2001

- Central Piedmont Community College 2001- 2003

Keyboarding I and II

Computer Applications I and II

WORK HISTORY:

Hendrick Automotive Group

Administrative Assistant

Charlotte NC

January 2018- September 2022

Responsibilities:

-Provide support for 12 field trainers in 101dealerships

-Provide support for 8 local office staff including vice president, videography team, and content development

-Assist trainers with travel arrangement

-Schedule and book classroom training for sales and finance managers

-Process invoices with avid exchange

- Schedule and book meetings

-Reconcile credit card

-Negotiated with vendors

Hendrick Consolidated office Charlotte

Warranty Administrator

Charlotte NC

January 2014- January 2018

Responsibilities:

-Process Autoguard cancellations and enrollments

-Reconcile reports for month end closing

Hendrick Lexus

Billing Clerk for Pre Owned and Wholesale departments

Charlotte, NC

October 2001-October 2008

Responsibilities:

-Bill out car deals for pre-owned and wholesale department.

-Fill in for cashier and receptionist when need be.

-End of month balance every month

Lowes

Cashier and Customer Service

Charlotte, NC

April 2001- September 2001

Responsibilities:

-Accepting and processing orders, operating the POS register and resolve return issues

-Promoting special sales

-Keeping store appearance and cleanliness maintained

Mikasa

Cashier and Customer Service

Concord, NC

October 2000- April 2001

Responsibilities:

-Accepting and processing orders, operating the POS register and resolve return issues

-Promoting special sales

-Keeping store appearance and cleanliness maintained

SKILLS:

-Very good customer service skills

-Knowledgeable with Excel, Word, Act, ADP, Reynolds & Reynolds, avidExchange, Slack, Asana, Microsoft Teams

-Team Player

-Very knowledgeable with Phones and Cashier

-Microsoft Teams

-Elearning Management

References upon request



Contact this candidate