Operations Manager Cross Functional
Resume:
************@*****.***
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Operations Management
Process Improvement
Budgeting and Financial Analysis
Team Leadership
Inventory Management
Strategic Planning
Supplier Relations
Performance Metrics
Cross-Functional Collaboration
Bachelors of Science-Accounting
Stevens Henager College
2007-2011
Director of Operations
Justin Udy and Team
Led a team in overseeing daily operations, ensuring efficient resource allocation, and achieving KPIs.
Implemented process improvements that reduced production costs while maintaining product quality.
Developed and maintained operational budgets, consistently achieving, or exceeding financial targets.
Collaborated with cross-functional teams to streamline communication and enhance workflow efficiency.
Established and monitored performance metrics, driving a culture of continuous improvement.
Conducted regular staff training, creation of SOPs, and development programs to enhance employee skills and foster career growth. Introduced new inventory management strategies and enhanced order fulfillment rates.
July 2023-October 2023
Dedicated and results-driven Operations Manager with experience in optimizing processes, enhancing operational efficiency, and leading cross-functional teams. Proven track record of achieving organizational goals through strategic planning and effective management. Seeking a challenging role in Operations Management to contribute my expertise in streamlining operations, reducing costs, and fostering a culture of continuous improvement.
L A N G U A G E S
English
Spanish
M I C H A E L T H U R G O O D
O P E R A T I O N S M A N A G E R
Senior Account Executive/Project Manager
Baseco
Led foundation repair projects and provided guidance to address client needs. Built rapport with clients, ensured quick and effective responses, and maintained long-term customer partnerships
Led a team of project managers, coordinators, and subcontractors to ensure project adherence to timelines, scope, and industry standards. Provided inventory management strategies and enhanced order fulfillment rates.
November 2019-July 2023
*****@***************.***
www.reallygreatsite.com
123 Anywhere St., Any City
C O N T A C T
O P E R A T I O N S M A N A G E R
W O R K E X P E R I E N C E
Manager of Recruiting Operations
Robert Half
Provided talent acquisition function with process documentation, diligent reporting, and data analysis.
Partnered with Recruiting Managers and leaders to analyze market trends, compensation data, and packages, talent management, candidate communication, and job market trends.
Develop and maintain relationships with Human Resources and hiring managers to ensure top-quality candidacy.
July 2018-November 2019
Post Closing Manager
Academy Mortgage
Managed daily operations and provided leadership pertaining to the workstream processes.
Managed, trained, mentored, and recruited post-closing associates. Administered monthly budget invoices, reconciled budget lines, and developed departmental budgets
Established new job descriptions and created new corporate office roles. September 2016-April 2018
Accounting and Special Projects Coordinator
Bridge Property Management
Evaluated the financial health of up to 11 properties, ensuring effective accounts payable, receivable, and expense management.
Facilitated discussions on financial standing with portfolio and site managers, offering guidance and expertise.
Reconciled bank accounts and provided financial management mentorship to site managers.
Conducted detailed asset audits in accordance with Apartment Association guidelines.
Resolved expense reconciliation and revenue placement issues. February 2014 - August 2016
M I C H A E L T H U R G O O D
O P E R A T I O N S M A N A G E R
I am writing to express my strong interest in the Operations Manager position as advertised. With a track record of successfully optimizing operations, enhancing efficiency, and leading high-performing teams, I am confident that my skills and experience align perfectly with the requirements of this role. In my latest role as an Operations Manager at Justin Udy and team, I have consistently delivered results by implementing process improvements that reduced production costs while maintaining product quality. My experience in budgeting, strategic planning, and cross-functional collaboration has allowed me to develop and manage budgets, optimize resource allocation, and foster a culture of continuous improvement. I am highly skilled in Project Management methodologies, having successfully introduced these principles to improve operational efficiency. As a leader, I have a proven ability to motivate and guide teams to achieve their full potential. I believe in open communication, setting clear expectations, and providing opportunities for growth. In my previous roles, I have led multiple teams, conducted performance evaluations, and provided comprehensive training to enhance staff skills and career development. My educational background includes a bachelor’s in accounting, giving me a great understanding of the financial health of a business and the business acumen to succeed in my role as an Operations Manager. I am excited about the opportunity to bring my expertise and contribute to the continued success and growth of your operations. I look forward to the opportunity to discuss how my skills and experience align with your company's goals. Thank you for considering my application. I have attached my resume for your review, and I am available at 801-***-**** and ************@*****.*** to further discuss how I can add value. T O W H O M I T M A Y C O N C E R N,
M I C H A E L T H U R G O O D
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