JOANA ANGEL P. GALAPON

Woodville Granville Sydney NSW, Australia 2142

ad1e5o@r.postjobfree.com

+61-426-***-***

Student Visa

CAREER OBJECTIVE: To acquire a challenging career and be part of a dynamic working organization that will provide opportunity for upward mobility and increased responsibility upon merit; and to deal with jobs that can challenge me and improve my knowledge and skills.

Educational Background

Certificate IV in Ageing Support & Diploma of Community Service Lead College, Parramatta Sydney Campus

09 Oct. 2023 to 10 May 2026

Master of Business Administration

Kaplan Business School, Sydney Campus

15 March 2023 to 06 October 2023

School of Accountancy and Business

Bachelor of Science in Business Administration Major in Operations Management St. Paul University Philippines June 11, 2012 to May 28, 2016 Best Thesis Award, Club Service & Club Leadership Award, Paulinian Volunteer for Community Development Award WORK EXPERIENCE

22 September 2023 to Present

My Guardian - Aged & Disability Care, Home Care Worker Revesby, Sydney Australia

• Provide personal care assistance, such as bathing, dressing, grooming, and toileting

• Help clients with activities of daily living (ADLs), such as eating, meal preparation, and laundry

• Provide companionship and emotional support, Perform housekeeping tasks

• Observe and preparing report, maintain confidentiality and respect the client's privacy 09 October 2023 to 12 October 2023

ALDI Cold Storage Distribution Centre (Casual), Pick-Packer Jedda Road, Preston NSW

• Selecting and preparing products for shipment

• Removing the plastics, cleaning the necessary areas

• Ensuring accurate quantities, picking the right order and wrapping for delivery

• Attention to detail, efficiency and adherence to safety protocols are essential. 18 May 2023 to 15 September 2023

Beak and Johnson Pty LTD (Casual), Process Worker/Packing - F&B 43 Wentworth St, Greenacre NSW 2190

• Responsible for performing various tasks related to the packaging and processing of food and beverage products. Your primary goal will be to ensure that all products are packed, labeled, and processed efficiently and according to company standards.

• Adhere to strict sanitation and hygiene standards in the work area. Clean and sanitize equipment, tools, and packaging materials to prevent contamination and ensure compliance with food safety regulations.

• Follow all safety procedures and guidelines to maintain a safe working environment. Use personal protective equipment (PPE) as required and report any safety hazards or incidents to the supervisor. 28 March 2023 to 16 July 2023

P’nut Street Noodles - Sabcha Pty LTD (Permanent Part-Time), Front of the House/Server/Runner Rouse Hill NSW, Sydney Australia

• Greeted and seated guests, ensuring their comfort and satisfaction throughout their dining experience.

• Efficiently took food and drink orders, accurately entered them into the POS system, and coordinated with the kitchen staff to ensure timely preparation and delivery of orders.

• Demonstrated product knowledge to make recommendations and answer customer questions regarding menu items and dietary restrictions.

• Delivered food and beverages promptly to tables, ensuring accuracy and presentation.

• Assisted with clearing tables, resetting them, and maintaining a clean and organized dining area.

• Actively listened to and addressed customer concerns or special requests, resolving issues promptly and ensuring guest satisfaction.

• Collaborated with other team members to provide excellent service and maintain a smooth service flow.

• Handled cash and credit card transactions accurately, processing payments and providing correct change. 01 March 2021 to February 24, 2023 (Full Time)

Discount Homes Real Estate/Emirates Tex-Cote Colora Co. LLC - Salem Ahmad Al Moosa Enterprises Dubai, United Arab Emirates

Facility Management Executive

• Administration & Secretarial responsibilities

• Preparing Cost Allocation and Reconciliation, Supplies Ordering and Monitoring

• Developing and implementing maintenance and safety policies and procedures

• Ensuring compliance with safety and environmental regulations

• Managing relationships and work coordination with suppliers and contractors

• Receiving, Registering in PACT Software & Communicating with department heads/client/tenants about facility needs and issues., In-charge of Annual Maintenance Contract, Arranging Civil Defense Certificate & Contracts Using HRMS Portal Account, Zoho & Procurement Portal December 10, 2018 to Dec. 28, 2020 (Full Time)

Aswar Real Estate - Sharif Metals International Group (Full Time) Sharjah, United Arab Emirates

Receptionist cum Maintenance In-Charge

Procurement Coordinator & HR Assistant

• Annual Maintenance Contract Updating and Monitoring

• In-charge for Property All Risk Insurance including Claim Settlement

• Updating the Renewal of Building Civil Defense Certificate and Contracts

• Procurement Processing duties, Arranging Quotations and preparing comparison sheets including LPO

• Assisting HR Coordinator such as preparing summary attendance for the salary and Employee related Forms Tax Invoice Monitoring and releasing payments to the suppliers and contractors October 22, 2017-August 31, 2018 (Full Time)

Creek Gate Real Estate

Dubai, United Arab Emirates

Receptionist cum Secretary

• Greeting visitors and directing them to the appropriate person or department

• Answering and directing phone calls & emails, taking messages as needed

• Maintaining office supplies and equipment, Handling customer inquiries, complaints with professionalism & courtesy. Assisting with basic administrative tasks, such as data entry, filing, and photocopying August 1, 2016 - June 31, 2017 (Full Time)

BC Marketing, Tuguegarao City, Philippines Administrative Assistant, Bookkeeper Preparing ledger, promissory note, voucher, statement of loan and aging of accounts receivable records In-charge for Bureau Internal Revenue BIR book of collection, expenses, ledger and loan receivables National Food Authority–Commission on Audit (Training) Tuguegarao City Cagayan Philippines

(January 4, 2016–March 30, 2016), 350 Hours On the Job Training Personal Data:

Birth date: 21 April 1996

Age: 27 years old

Citizenship: Filipino

Marital Status: Single

Reference

Ms. Marjorie Miran HR, Al Moosa Group

Mobile: +971-**-***-****

Email: ad1e5o@r.postjobfree.com

Mr. Mohammed A. M. Issa Senior

Accountant, Sharif Group

Mobile: +971-**-***-****

Email: ad1e5o@r.postjobfree.com

Dr. Yaser Hafez Company Owner,

Manager

Mobile: +966-**-***-****

Email: ad1e5o@r.postjobfree.com

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