Christopher J. Hunt

** ************ ***** **** 828-***-****

Asheville, NC 28805 Email ad1e2s@r.postjobfree.com

Qualification Highlights

· Experienced working effectively in a multi-task environment with frequent interruptions.

· A results-driven team player with excellent communication and analytical skills.

· Proven abilities in assisting with problems related to hardware, software, networking, and other computer-related technologies.

· Recognized as a resourceful professional, consistently fulfilling both staff and non-staff needs in an intensely demanding industry.

Professional Experience

CR/DR Online Support Specialist 2021-2023

Blue Ridge X-Ray Company Arden, NC

· Online Technical Support for installed DR acquisition systems for CareRay, Voyance, and Opal, plus

CR acquisition systems for Agfa and Konica Minolta/Image Pilot.

· Assisted in PC builds for CareRay and Voyance acquire systems

· Resolved PACS and connectivity issues using network tools and software logs.

· Assisted 2nd Tier in repair of X-ray systems and software configuration support

Meat/Seafood Counter Associate 2020-2021

Ingles Markets, Inc. Asheville, NC

· Assisted in the preparation and distribution of food products in Meat/Seafood Department while

in constant contact with customers.

· Assisted Management in inventory control including unloading and re-organizing stock on a tri-weekly

basis.

Hardware Technician I 2017-2019

The Electronic Office of Asheville Asheville, NC

· Set up new and re-imaged desktops and laptops for end-users in both office and clinical environments,

including software installations and hardware peripherals, transfer of personal folders, and shared

applications.

· Updated windows patches, installations, and group policies to close security loopholes and protect clients.

· Immediately responded to top priority hardware incidents and requests followed by lesser unresolved

tickets.

· Supported end-users having network connectivity issues, assisted with troubleshooting steps such as

network cable drops and domain rejoining.

· Performed frequent rounding in all departments to improve customer service and support.

· Performed necessary hardware repairs on my own, and if necessary, sent out to Electronic Office’s

Technical Workbench in a timely manner.

Senior Computer Operations/Support Center Analyst 1999-2017

Mission Hospitals Asheville, NC

Provide computer availability 24/7 for Mission Hospitals & affiliates:

· Monitored a multi-user, multi-platform operating system to ensure efficient operations with a minimum of downtime.

· Initiated batch processing in accordance with established guidelines.

· Processed information and printed (including patient information and payroll) in a secure and confidential manner.

· Communicated effectively with all levels of users to diagnose technical software and hardware problems, provided a first time fix whenever possible. Displayed diplomacy and tact with sensitive or confidential issues.

· Determined when it was necessary to involve technical support staff in a Help Desk issue. Directed the problem to the appropriate personnel and provide accurate details of the issue. Assisted in the resolution of the problem.

· Utilized a call logging system to provide written documentation of each problem and provided a database of solutions.

· Proficient in setting up personal computers for hospital use through applications of Ghost Imaging, FX-ing, and software installation.

Assumed senior level of responsibilities in accordance with job role policies and procedures.

Certifications

Forklift Operator Certified ~ Mar 2023

· CompTIA Security+ Certified ~ Dec 2020

· CompTIA A+ Certified ~ Aug 2010

· HDI Professional Certification of Support Center Analyst ~ May 2007

Education

Bachelor of Science in Financial Management

University of North Carolina at Asheville ~ December 1992

Prior Experience

Office Manager 1996 - 1999

Keck-Hall Mobile Home Supply Arden, NC

Originally 5 branches located in Tennessee, North and South Carolina designed for marketing of heat pumps, air conditioners, vinyl skirting, and other essentials needed for mobile homes. (Currently out of business)

· Processed via computer all sales generated in the Arden branch, including accounts payable and receivable, inventory control, warehouse operations, and customer service.

· Reported directly to the proprietor all detailed revenue and expenditure statistics regularly and bank deposit all monies daily.

Assistant Manager 1994 - 1996

McDonald’s Restaurant Anderson, SC

Franchised by Bud Tabor Enterprises headquartered in Anderson, SC.

Wendy’s Restaurant Brevard, NC

Franchised by Tar Heel Capital headquartered in Boone, NC.

· Trained and supervised 10 plus employees per shift in a multi-task fast food operation.

· Devised employee work schedules on a weekly basis.

Military Experience

Finance/Payroll Clerk U.S. Navy 1984 - 1989

Stationed at Personnel Support Detachment, Keflavik, Iceland

Stationed onboard USS CAPE COD AD-43, San Diego, CA

· Maintained approximately 350 officer and enlisted pay accounts via UMIDS (Uniform Microcomputer Disbursing System).

· Processed all available allowances, allotments, travel expenses, personnel arrivals, and discharges.

· Received Letters of Appreciation and Meritorious Unit Acknowledgments.

· Awarded Navy Expeditionary Medal and Ribbon for Sea Duty outside Persian Gulf 1987 -1988.

· Awarded Navy Good Conduct Medal and Ribbon.

Contact this candidate