MAURINE KAMWAMIRA

PO BOX 116**-***** NAIROBI

TEL +254*********, EMAIL: ad1e26@r.postjobfree.com

HOUSEKEEPER.

Professional Summary

I am a detail-oriented and thorough housekeeper with knowledge in food services practice and years of experience in establishments such as bed and breakfasts, hotels, and private homes. Managers frequently praise my hard work, and I meet room-cleaning deadlines 99% of the time. All of the private clients I work with have retained me over the years as well. My philosophy is to clean in a safe and effective manner and to treat others as I would like to be treated.

PROFESSIONAL SKILLS AND ABILITIES

Excellent communicator who works with clients and employers to understand housekeeping needs and goals.

Thorough understanding on how to kill germs and maintain a safe environment.

Organization and punctuality.

Fluency in English and Spanish.

Physical strength, trunk strength and ability to stand for long periods.

EMPLOYMENT HISTORY

Marcky Happy Hotel JAN 2019 TO DATE

Housekeeper Team Leader.

Duties and Responsibilities.

Trains custodial personnel in the proper techniques of custodial duties; assign and review work and participate in custodial and routine maintenance activities as needed.

Ensures that all assigned areas are cleaned in accordance with PWS and industry standard

Monitors the work of staff responsible for providing custodial services related to the care, maintenance and cleaning of assigned buildings and facilities

Prepare and maintain a variety of records and end of month Reports, (inventory levels, facilities status and work performed)

Directs or performs a variety of tasks which may include, but is not limited to, moving or setting up furniture, sand removal, sweeping walkways, bathroom checks, waxing floors, and other miscellaneous cleanup

Overseas the cleaning of rooms, hallways, lobbies, lounges, stairways and other work areas so that health standards are met

Ensures staff are engaged in sweeping, vacuuming, mopping, dust and polish furniture, woodwork, fixtures, and equipment

Ensures compliance with procedures regarding the storage and disposal of trash, rubbish and waste

Document notable incident of individual work performance, safety practices, and concerns

Ensures SOP/SOW is strictly adhered to.

Prioritize and oversee implementation of daily workload demands versus availability of equipment and personal.

Inspects and passes on all completed work for compliance with the requirements of the work order for adherence to trades standards.

Utilize proper methods of mixing, applying and disposing of chemical solutions and products

Facilitates planning, coordinating, directing and controlling activities performed by custodial and landscaping personnel

Performs inventory control and transports supplies to various work sites; monitor the use and care of the supplies and equipment

Performs routine inspections of assigned areas and evaluates the work of employees against established standards

Maintain adequate supplies in utility closets and custodial carts

Ensures training needs are met, and employees are counseled on job performance

Performs other duties and assignments

SUNRISE GARDENS Hotel JAN 2013 TO December 2018.

Housekeeper

Duties and Responsibilities.

Ensure proper housekeeping procedures and CLEAN AS YOU GO policy is effectively followed at all times.

Changing bed linen

Clean, tidy and restock kitchens after meals

Laundry washing with experience in the care of delicate garments, handling of expensive clothing – hand washing, silks, cashmere, dry cleaning

Wardrobe management for the principals

General housekeeping and care of furnishings

Assist in managing stock control, ordering household/cleaning supplies

Regular deep cleaning when the principals are out of the home

Caring for valuable possessions - training will be given where necessary

Ensuring Personal Hygiene standards and code of behavior is strictly followed and complied.

Report cases of property damage in commercial spaces to supervisor

Ensuring smooth operation of the assigned accommodation

Organizing and facilitating the room cleaning process

Allocating on a daily basis the rooms and deep cleaning tasks to designated team member

Understand the company’s policy on work shifts, guest’s possessions and privacy issues

Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, dusting and rearranging the room after guests check out

Report and return any guest properties found in the rooms while rendering service using lost and found procedures.

Work with a team of housekeepers on each shift

Clean, disinfect and store all equipment at the end of the shift

Maintain a positive relationship with employees and guests

Monitor and report on the inventory of cleaning supplies

Respond to calls for housekeeping problems, such as spills and broken glass

Collect and remove trash and debris

Assist with laundry management, including washing, drying, ironing and sorting linen

Report, turn in and log all lost and found items

Clean upholstered furniture

Perform detailed deep cleans when required.

Be inspection ready always, picking after oneself, reliable team player, flexible and responsible.

EDUCATION AND TRAINING

Unity College Buru Buru Campus

Diploma in Computer Applications

Koibarak High School

Kenya Certificate of Secondary Education

KNOWLEDGE/ SKILLS AND ABILITIES

Medium to High risk security threat

Ensures that security procedures and practices are adhered to

Ensures safety and security for company property

Adapts to rapid changes in a positive manner and work to tight deadlines

Ensures that all regulations relating to the safety of equipment and personnel are adhered to.

Ensures that the company’s Health and Safety procedures are adhered to always

HOBBIES

Travelling, reading, watching movies

REFEREES

1.Ms. Leah Gachugi,

Director, Marcky Happy

Phone No. +254*********.

Contact this candidate