Keep always focus

ON GIVING THE BEST

SUMMARY

B.A. in Business Administration with Specialization in International Marketing in Madrid Spain, 13 years of experience in Human Resources; Recruitment and selection, on boarding, Back Office, Administration, Negotiation, Customer Services, Development of new products, Buyer for tissue industry, digital advertising, PR agency.

My soft skills are: team work, problem solving & setting, excellent organization, excellent interpersonal skills, creative, and reliable person. My personal slogan is everything is possible.

My main achievement is to attract the best-qualified candidates. I had recruited candidates at all levels; I m specialized on IT and digital teams. PROFESSIONAL EXPERIENCE

MARTHA OLGUÍN

ALCANTARA

Address: Via Nozzano 307j

Nozzano Castello Lucca

What’app +39-349-*******

Skype: marolg12

@regas12

ad1e0v@r.postjobfree.com

https://olguinmartha12.wixsite.com/

marthaolguin

https://www.linkedin.com/in/olguinmartha

EDUCATION

2023 Logistic6 Supply chain

SAP S4/ Hana

LavoroPiù S.p.A Online

2021 Recruiter Professional

LavoroPiù S.p.A Online

2020 Office 4.0 Administration

ISI Pertini Lucca Italy

2017 FPELE International House by

Instituto Cervantes Mexico City

2007, International Marketing

Majoring

I.E.B. Madrid, Spain.

2007 Scholarship Winner

Of Fundación Beca.

2000-2004 B.A.

Business Administration

Universidad La Salle.

Mexico City

June 2021- December 2021

Product Services Specialist Essity- Altopascio, Toscana, Italy

! Attention and support of Customer services of all Europe (north south, east, west región), and commercial team to check orders for printing possibilities, discussing assignments with graphic designers, presenting results to customers (via customer service) and monitoring the further handling / processing.

! Managing and implementing all necessary product development phases for printed napkins from the request received via customer service to production and delivery to final customer and discuss possible delivery alternatives (quality, quantity, time, etc).

Feb 2020-Aug 2020

Administration Intern Veryprint SNC. Lucca, Italy

! Register the invoices from the supplier in Danea (management) with the specific account, payment, due date and correct archiving.

! Develop a profitability template for each Project.

! Analyze data from 2019 to know profitability, costs, sales, ROI. May 2015-November 2017

Talent Acquisition Specialist IT Marka Talento Mexico City

! Perform recruitment, selection and Organizational Development services for Digital and BTL agencies and also Beauty companies.

! Provide high quality HR consulting with exceptional customer service to our clients focus on their philosophy and values.

! Design and implement performance evaluations.

! Head Hunting for key positions on digital and IT positions.

! Develop and implement satisfaction employee survey May 2013- April 2015

Business Manager of TV Program TCMR Producciones S, A de CV Mexico City

! ! ! Control Monthly Management of payroll budget of Staff budget and coordination for conferences, of Outsourcing shows and Staff hosting for the artist participation.

! Support in production timeline, costumer accounts and public relations.

! Creation and control of contracts and leading negotiations with clients to

! Coordination hold events all and around supervision Mexico of and the the monthly USA. budget for the production of the show.

I authorize the procesing of personal data contained in my resume on the basis of art. 13 of legislative decree 196/2003 art. 13 GDPR 679/16 B

! Recruitment and selection of different positions in Digital I impacted the growth in ROI of 40% agency.

! Development of job profiles with accurate descriptions

! Development of robust compensation plan making migration more than 60 employees to the new scheme shielding the employee, company and business partners

! Negotiation with suppliers achieving a reduction of 40% in the overhead.

! Supervision, control and management of printed and digital media through a strategic analysis of the customer accounts.

! This generated the industry recognition through two rewards granted by IAB and the magazine Merca 2.0. It also contributed to 25% of saving in the annual budget of the agency.

October 2007- February 2009

Back Office Manager Di Paola Márquez (Digital Advertising Agency) Mexico City

! Management of institutional relations though negotiations, generating a growth of 35% in the agency income compared to the previous year.

! Payroll Administration, IMSS, INFONAVIT employee’s template.

! Management of Human Relations and Conflict of Interest achieving conduct negotiations for different bids, generating revenue for the agency 35%.

! Strategic alliances with key companies achieving to generate exchanges and a reduction of annual costs of 40%

SOFT SKILLS

" Team work

" Solving & setting problem

" Time management

" Leadership

" Organization

" Negotiation

" Responsibility

LANGUAGES

! English TOEFL 560

! Italian CILS B2

University Siena

! Spanish Native

SOFTWARE

! Office

(Word, Excel, Power Point)

! Keynote

! Danea

! Remedy

! Social Networks (Linkedin,

Facebook, Twitter )

! Outlook

! Mac

! Windows

! SAP S4/ Hana

! Teams

May 2006- June 2007

Marketing Direction Assistant MagicTrek (Entertainment) Mexico City

! Negotiation with children’s entertainment enterprises achieving savings of 45% of the assigned budget.

! Analysis of the results obtained in the Focus Groups, achieving the establishment of the business name and the guidelines. April 2004- April 2006

Manager Cinemex (Entertainment) Mexico City

! Supervision, control, and customer service providing with logistics for special events achieving a raise in perceptions of 20% for staff and to be in the first three positions of the sales raking. February 1999-December 2003

Rebate Supervisor &Customer Service Executive

Client: General Motors EDS de México (Hewlett Packard) Mexico City

! Customer Service of the automotive industry meeting 100% of the KPIs set by General Motors.

! Reduced Time of reimbursement for services loyalty program

"Roadside Assistance".

April 2009- January 2013

Human Resources & Operation Manager

Lunave Multimedios (Digital Marketing Agency)

Mexico City

I authorize the procesinf of personal data contained in my resume on the basis of art. 13 of legislative decree 196/2003 art. 13 GDPR 679/16

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