Data Entry Customer Service

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

KIMBERLY THAI

Gresham, OR 97030

+1-503-***-**** - *************@*******.***

Motivated, detail-oriented professional with strong organizational skills, ability to handle multiple projects simultaneously with a high degree of accuracy. Possess strong creative and analytical thinking skills. Personable team player with extensive customer service experience. Fast learner and committed to continuous, self-directed learning. Meticulous Attention to Detail

Data Entry /Editing/Proccesing

Proofreading

Document Scanning

Project Management

Type 50+ wpm

Independent Worker

Creative Writing

Content Creation

09/2022 to Current Freelance Consultant

Cannon Leadership Group – Seattle, WA

.

Assisted with data entry and administrative support tasks Collected, arranged, and input information into database system. Sorted and classified documents into appropriate filing systems for increased traceability.

Created and managed project plans and timelines.

Employed composition fundamentals when selecting typography, graphics, layout, and color to construct appealing designs.

Developed mobile-friendly graphics and visual content for variety of platforms. Edited and enhanced existing artwork and graphic designs. 07/2004 to 03/2020 Restaurant Owner/Operator

Fujis Clackamas – 12270 Se Sunnyside Rd

Oversaw front of house personnel to maintain adequate staffing, smooth operations, and excellent customer service.

Assisted in development and implementation of new menu items, promotions, and overall restaurant growth.

Managed staff schedules and maintained adequate coverage for all shifts. EDUCATION

CERTIFICATIONS

LANGUAGES

Managed payroll, daily deposits, and cost controls. Tracked daily sales, cash and credit card transactions and invoices for accurate and updated financial reporting.

Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

06/1999 to 02/2021 Document Scan/Data Entry Shift Manager NetOne/ScanOne – Portland, OR

monitored daily productivity and implemented modifications to improve overall performance of personnel.

Audited production reports, tracking data entry and processing errors. Organized and updated databases, records and other information resources. Maintained data entry team access log-ins and granted system permissions to approved employees.

Established workflow processes.

Established performance goals for employees and provided feedback on methods for reaching those milestones.

Reported to senior management on organizational performance and progress toward goals

Some College : Undergraduate Requirements

Clackamas Community College - Oregon City, OR

Certified Proofreader, Knowadays Online Editing, Copywriting and Proofreading Courses. - 09/2023

Spanish

Professional Working

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