Cassandra Newton

Seeking a challenging and competitive environment offering professional growth and

advancement opportunities.

Fairburn, GA 30213

ad1dxj@r.postjobfree.com

+1-678-***-****

Authorized to work in the US for any employer

Work Experience

PAP Counselor

Broadpath

August 2022 to Present

Filling prescription processing payments helping patients with applications for Medicare members for support for their medications enbrel aimovig otezla corlanor scheduling Dr appointments for ENT and Orthopedic booking trips for patients medical appt dialysis medical dental etc Enrollment counselor

MAXIUMS - Atlanta, GA

September 2019 to August 2022

Enrolling Medicaid members in the 4 health plan they offer plans like peachstate caresource,amerigroup and wellcare.Updating members address,emails phone numbers when needed submitting claims to DCH when necessary.

Customer Service Representative

Solix

February 2022 to May 2022

Outbound calling giving patients the results for covid-19 test and signing low income members for a government cell phone with t-mobile

Customer service

Assurant

April 2021 to November 2021

Submitting payments for dealerships,filing claims for account holder for car repairs looking up contracts to verify what's cover and where to take vehicle if repairs are needed assistance with car rental, towing and reimbursement

Customer Service/Accounts Payable

Logisticare - Atlanta, GA

March 2014 to March 2019

logisticare - Atlanta, GA

Taking over 100 inbound calls and making outbound calls, scheduling reservations for transportation for Medicaid members for medical appointments verifying insurance data entry, mailing out checks recruiting drivers lead over 30 employees keying over 2000 trips a day cover front desk signing in mail for fedx, ups, USPS faxing, audit drivers trip log finding the mistake, QA, posting payments for drivers. Home Agent

Kidney foundation

2013 to 2013

Making outbound calls for pick up for people who wanted to donate clothes shoes,etc.. Customer Service/Home agent

Vera-fast

2012 to 2013

Taking inbound calls offering newspaper and taking survey helping customers chose the the newspaper that best fit their need

Customer Service/Collections Representative

Blakewood lord and associates

2007 to 2013

A person who examines in detail, study, and inquires. one who learns the facts about something hidden, unique, or complex, especially in an attempt to find a motive, cause or culprit. My duties to locate individuals who have wrote bad checks and collect on them. Data Entry/ Mail inserter

Miami Systems - Atlanta, GA

2003 to 2006

Atlanta, GA

Inserter

• Offer complete mailing and fulfillment services, so that once the job is printed, move it through final stages into the mail stream.

• Prepare paper files for scanning & filing, data entry and in inserting.

• From traditional business forms, digital printing, print inventory management, fulfillment to individually personalized mailings.

• Communicates customer concerns to management to ensure the most effective and lasting problem Customer Service/Operator Associate

General Electric Consumer Finance - College Park, GA 2000 to 2003

Experienced with proprietary software for data entry and retrieval; update and maintain customer data; familiar with general office equipment including copiers, fax machines and 10-key calculators.

• Skilled in customer service and telephone operations; handle customer Inquiries and phone presentations in a professional manner.

• Utilized the 30, 50, 150 machine, processing payments. Collection Agent

O.S.I. Collection - Atlanta, GA

2000 to 2000

• Increased revenue on collection accounts.

• Implemented training for new agents - speeding profitability. Making over 100 calls collecting on past debt.

• Adhere to FDCPA and state and federal laws and regulations.

• Covered phones for word processing clerk during clerk's lunch break. Mailroom Clerk

Dove Mailing - Atlanta, GA

1996 to 2000

• Accurately filed and sorted mail for delivery to the post office for various companies.

• Suggested new mail code system, which reduced errors and increased timely delivery.

• Computed amount of postage required for outgoing mail, depending on weight and classification. Assistant Manager/Cashier

Jazzy's T's Inc - Decatur, GA

1990 to 1996

• Performed interviews for waitresses, door attendants, and cashiers.

• Processed frequent bank deposits.

• Maintained a daily log of all revenue collected.

• Served as door attendant and cashier as needed.

• Created "Karaoke Night theme, including entertainment, which doubled the number of customers ona typically slow night

Education

Certificate in Computer/cashier

National Business Institute - Atlanta, GA

1987 to 1987

Diploma

Benjamin E. Mays High School - Atlanta, GA

1984 to 1987

Skills

• Invoice

• Accounts Receivable

• Accounts Payable

• Insurance Verification

• Recruiting

• 10 Key Data Entry

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