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Customer Service Real Estate

Location:
Rio Rancho, NM, 87124
Posted:
November 22, 2023

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Resume:

CE Christopher Espinoza

Rio Rancho, NM ***** +1-505-***-****

ad1dv6@r.postjobfree.com

PROFESSIONAL

SUMMARY

I am seeking a management position to include but not limited to warehouse, logistics, fuel and freight transport, customer service, merchandising, medical supply, real estate property management. My extensive experiences in business protocol, operations, safety procedures, accreditation, logistics and training have prepared me to establish strategies which have enabled me to see the results of success in inventory, purchasing, class A or B vehicle transport as well as working with internal and external customers. I will and have maintained all appropriate licenses, training, and certifications required for any health care employer. Applied acquired knowledge and skills to complete standard tasks. Quick to learn and apply the latest information and methods to work in assigned areas. I can work on routine assignments that require some problem resolution. Works within clearly defined standard operating procedures and/or scientific methods. Adheres to all quality guidelines. Amazingly comfortable driving in all weather conditions. Ability to lift 75lbs consistently. Performs equipment set ups in a timely and professional manner. Represents the employer through professional personal appearance and patient activities. Communicates with dispatch or with patient if ETA cannot be met. I am seeking a management position to include but not limited to warehouse, logistics, fuel and freight transport, customer service, merchandising, medical supply, real estate property management. My extensive experiences in business protocol, operations, safety procedures, accreditation, logistics and training have prepared me to establish strategies which have enabled me to see the results of success in inventory, purchasing, class A or B vehicle transport as well as working with internal and external customers. I will and have maintained all appropriate licenses, training, and certifications required for any health care employer. Applied acquired knowledge and skills to complete standard tasks. Quick to learn and apply current information and methods to work in assigned areas. I can work on routine assignments that require some problem resolution. Works within clearly defined standard operating procedures and/or scientific methods. Adheres to all quality guidelines. Extremely comfortable driving in all weather conditions. Ability to lift 75lbs consistently. Performs equipment set ups in a timely and professional manner. Represents the employer through professional personal appearance and patient activities. Communicates with dispatch or with patient if ETA cannot be met. Supervising experience Supervising experience Inventory control Inventory control Microsoft Office Microsoft Office - 10+ years Mechanical Knowledge Mechanical Knowledge Tanker Tanker Electrical experience Electrical experience Landscape maintenance Landscape maintenance Procurement Procurement Marketing Marketing Sales Sales Construction Construction Commercial driving Commercial driving Plastering Plastering Power tools Power tools Produce Produce Tractor-Trailer Tractor-Trailer Box Truck Box Truck Delivery driver experience Delivery driver experience Micrometer Micrometer Purchasing Purchasing Sterile processing Sterile processing Plumbing Plumbing Irrigation Irrigation Fabrication Fabrication Hazmat Hazmat - 10+ years History of achieving demanding delivery targets and maintaining high customer satisfaction with an open and clear communication style. Proficient in operating commercial vehicles, durable medical equipment, warehouse tools and forklifts, updating computer systems and coordinating paperwork.

SKILLS Warehouse experience

Dispatching

Drywall

Customer service

Microsoft Word

Microsoft PowerPoint

Assembly

Facilities Maintenance

Freight

Packaging

Property management

Maintenance

Hospice care

Welding

Machining

Training & development

Driving and Transportation

Spreadsheet Tracking

DOT Compliance

Emergency Response

Fuel Supply

Fleet Dispatching

Reading Comprehension

Transport License

Routing Plans

Shipment Consolidations

Planning

Shipment Expediting

Safe Vehicle Operations

Administrative Support

Assisting Customers

Patient Transportation and

Transfer

Medical Transports

Pickups and Deliveries

OSHA Standards

Daily Vehicle Inspections

Patient Intakes

Documentation Skills

Passenger Interaction

Patient Data Confidentiality

Basic Repairs

Shipment Coordination

Word Processing

Transportation and Logistics

Coordination

Material Handling Equipment

Handheld Scanners

Shipping and Receiving

Understanding

DOT Regulations

WORK HISTORY SALES/TRANSPORTATION SPECIALIST 01/2023 to CURRENT Brady Industries

Delivery of all ordered janitorial supplies to dedicated customer base Safe transportation of all hazmat material to designated locations Sales of reoccurring products to meet the needs of all customers Transport in accordance with all Federal Motor Carrier laws and regulations

Bilingual to service Spanish speaking customers

ACCOUNT MANAGER 11/2019 to 01/2023

Business Environments

Sold floor coverings to commercial customers/builders Maintained accounts from ground floor to completion of all installation of flooring and preparation

Detailed ordering and information procedures used for required specifications per the blueprints

Read and did take offs per blueprints for precise quantities to be ordered to add certain percentages to include back stock for customers Detailed all floor prep requirements for a near perfect installation Communicated with contractors, builders, Floor plan personnel, ordering desk, flooring representatives, in house installation crew and supervisors to establish dialogue that pertains to the quality of the overall project and its success.

TRANSPORT DRIVER 10/2017 to 11/2019

NMVHC

Motivation, equipment performance, work methods and customer services Executed daily operations of safe and efficient transport of all military veterans and their families

Provided drivers and dispatch with assistance in performing tasks such as routing, vehicle fuel and mileage logs, proper maintenance of all vehicles Planned and established transportation routes

Was instrumental in mapping out the city in quadrants for fuel efficiency and less mileage overlap

Inspected and tested materials, stock, vehicles, equipment, and facilities to ensure that they were safe, free of defects and met specifications Dispatched personnel and vehicles in response to telephone and radio reports of emergencies

Drove vehicles and operated equipment to complete work assignments and to assist other drivers

Enforced safety rules and regulations

Conferred with customers, supervisors, contractors and other personnel to exchange information and to resolve problems

Maintained and verified records of time, materials, expenditures, and crew activities.

PURCHASING AGENT 09/2017 to 10/2017

NMVHC

Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of all department products

Assist with customer special orders, provide product information and location, and answer department calls

Receive fresh and pre-packaged deliveries, ensure piece count and invoice match, check expiration dates, and follow security procedures; process invoices properly and ensure proper pricing in all systems Maintain working knowledge of all department and prosthetics equipment Assist with product production, packaging, presentation, rotation, and replenishment

Assist in marking down old products

Ensure in-stock position of available product

Gain/maintain product knowledge and proficiency in ordering; maintain proper stock levels, order and maintain processed and pre-packaged products and maintain knowledge of product specials Utilize accomplished selling skills in order to secure additional sales and use suggestive selling techniques to increase sales of product during sales events

Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.

STERILE PROCESSING TECHNICIAN II 11/2016 to 09/2017 NMVHC

Established clear objectives for all required attention to detail for the sanitizing and care of all critical surgical tools for the hospital Executed daily operations of standard operations

Conferred with supervisors and coworkers on daily successes and challenges.

FUEL TRUCK DRIVER 04/2012 to 06/2016

Yantis Company

Drove tank truck to deliver gasoline, fuel oil, lubricating oil and liquefied petroleum gas to customers

Transported Diesel fuel from plant to authorized sites Employed industry standard HAZMAT procedures

Verified security and condition of cargo, truck, and safe job practices with proper PPE in accordance with OSHA and USDOT regulations Frequent Driver

Ability to read and interpret assignments and operate tools efficiently and safely; ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. OIL TRANSPORT DRIVER 06/2014 to 12/2014

Gomez Trucking

Drove class A tanker truck to deliver crude oil to destination sites Executed daily operations of pre and post truck inspections, valve checks, PTO operation and electronic logs

Drove the truck into position to load at filling rack Opened valves and started pumps to fill tank

Read gauges or meters and recorded quantity loaded Drove truck to customer's premises

Connected hose to tank and opened valves

Attached ground wire to truck.

TRANSPORT DRIVER, O2 FILLER 05/2012 to 07/2012

LifeGas San Antonio, TX

Customer service, contract law, property management Driver/warehouse - tank refiller

Driver/warehouse - tank refiller, customer service, safe delivery of all cryogenic oxygen systems

Refill all C, E and D tanks for patient use

Delivered O2 to surrounding clinics and homes throughout San Antonio and Austin Texas

Wore all safety equipment required for the usage and installation and refilling of all cryogenic cylinders and machines

Educated patients in the use of oxygen concentrators (5 Liter and high flow), usage of all DME equipment to include: nebulizers, O2 hoses, yankauers, hose connectors, humidifier bottles. Operated with safety and skill to avoid accidents and delays. Inspected vehicles before and after trips to verify safe and reliable operation.

Demonstrated superior transport service, providing accurate time estimates and courteous responses.

Utilized GPS and other navigation systems to minimize delays with well-planned routes.

Communicated with dispatch to convey delays and adjust delivery plans. Maintained high customer satisfaction by working quickly and accurately. Closely monitored cargo during transit and maintained secure transport. Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.

Updated daily logs and customer paperwork with relevant details. WAREHOUSE MANAGER, TRAINER 11/2008 to 04/2012

National Hospice Medical Equipment

Directed warehousing activities for commercial and industrial establishments

Executed daily operations of logistics, routing, supervision of CSR's, drivers, cycle counts and inventory control

Inspected the physical condition of warehouse equipment, prepared work orders for repairs and established purchase requisitions for new parts Knowledge of

OSHA Safety Standards

Knowledge of all tools and equipment used in maintenance and construction

Carry out instructions furnished in written, oral or diagram form Screened/hired warehouse personnel and issued work assignments Work with other department supers and managers on routine assignments and special projects

Instrumental in maintaining a clean and safe warehouse Took appropriate actions in complex situations due to canalization Works on call assignments as needed or scheduled coinciding with the deemed schedule

Delivered respiratory, medical equipment and supplies to patients or clients

Completed delivery and pick up paperwork promptly and accurately, ensuring all serial numbers are listed

Loaded equipment, oxygen systems and related supplies on to delivery vehicle(s)

Worked with patients to solve a variety of problems, thereby acting as field representative

Able to identify and label contaminated equipment to be brought back to dedicated location

Bag all clean equipment, bag all soiled or contaminated equipment Completed inspection of all fleet used to deliver DME throughout the day/week

I remained knowledgeable of all equipment used for patients or clients I have fundamental computer skills

I have familiarized myself of all applicable laws and regulations pertaining to the setup of respiratory equipment

Educated the patient and customers in the usage of all Invacare beds, bariatric beds, Trapeze for beds, Pressure relief mattresses, suction machines, wheelchairs, bariatric wheelchairs, shower chairs, commodes, T benches, concentrators: 5 liter and high flow, O2 regulators, Feed pumps and IV poles to name notable DME.

BUILDING MAINTENANCE LEAD 12/2006 to 11/2008

Munters Corporation

Inspected used parts to determine changes in dimensional requirements, using rules, calipers, micrometers and other measuring instruments Executed daily operations of building and grounds maintenance Fabricated and repaired counters, benches, partitions and other wooden structures such as sheds and outbuildings

Ground and reseated valves, using valve-grinding machines Operated cutting torches and welding equipment to cut and join metal parts

Maintained and repaired specialized equipment and machinery found in cafeterias, laundries, hospitals, stores, offices and factories Aligned and balanced new equipment after installation Painted and repaired roofs, windows, doors, floors, woodwork, plaster, drywall and other parts of building structures

Ordered parts, supplies and equipment from catalogs and suppliers and obtained them from storerooms

Planned and laid out repair work using diagrams, drawings, blueprints, maintenance manuals and schematic diagrams

Adjusted functional parts of devices and controlled instruments, using hand tools, levels, plumb bobs and straightedges

Performed routine preventive maintenance to ensure that machines ran smoothly, building systems operated efficiently and the physical condition of buildings did not deteriorate

Dismantled devices to gain access to and remove defective parts, using hoists, cranes, hand tools and power tools.

OWNER/OPERATOR 05/1996 to 06/2006

Espinoza Enterprises, LLC

Instructed staff on how to handle difficult and complicated sales Formulated pricing policies for merchandise, according to profitability requirements

Estimated consumer demand and determined the types and amounts of goods sold

Established and implemented policies, goals, objectives, and procedures for their department

Inventory stock and reordered when inventory dropped to a specified level Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and firing workers when appropriate Examined products purchased for resale and received for storage to assess the condition of each product and item

Maintained all real estate repairs and upgrades to include flooring, window repair, fixtures and lighting, minor plumbing repairs, landscape irrigation repair and construction

Maintains harmonious, courteous, and understanding relationships while fostering a collaborative teamwork environment

Home remodeling specialist home remodeling specialist Empire Home 05/1989 to 06/2006

Recorded information, such as personnel, production and operational data, on specified forms and reports

Assisted workers engaged in construction activities, using hand tools and equipment

Recommended measures to improve production methods and equipment performance to increase efficiency and safety

Trained workers in construction methods and operation of equipment Suggested and initiated personnel actions, such as promotions, transfers and hires

Trained employees in flooring installation

Inspected used parts to determine changes in dimensional requirements, using rules, calipers, micrometers and other measuring instruments Set up and operated machine tools to repair and fabricate machine parts, jigs, fixtures, and tools

Recorded maintenance and repair work performed and the costs of the work

Diagnosed mechanical problems and determined how to correct them, checking blueprints, repair manuals and parts catalogs, as necessary Assembled, installed, and repaired wiring, electrical and electronic components, pipe systems and plumbing, machinery, and equipment. EDUCATION No Degree Welding, Metallurgy, Fabrication 05/1988 Trinidad State Junior College, Trinidad, CO

No Degree Small Business Operations 04/2004

Adams State University, Alamosa, CO

License in Real Estate Real Estate 10/2006

Alamo Institute, San Antonio

High School Diploma 05/1987

Centennial High School, San Luis

No Degree Real Estate 09/2019

Kaplan, Albuquerque, NM

ACCOMPLISHMENTS Hospital experience

Hospital experience

Pricing

Pricing

Driving

Driving - 10+ years

Flooring installation

Flooring installation

Employee evaluation

Employee evaluation

Spanish

Spanish

Roofing

Roofing

Hand tools

Hand tools

Do you want to add any of these skills?

Flatbed

Automotive Repair

Heavy Equipment Operation

Lawn Care

Brake Repair

Backhoe Operation

Certifications and licenses

Hazmat endorsement

Hazmat endorsement

May 1998 to June 2024

ADDITIONAL

INFORMATION

June 2024 Tanker endorsement Tanker endorsement June 2024 Real Estate License Real Estate License December 2023 Real Estate License Real Estate License October 2019 to June 2023 Up to date real estate license CDL A CDL A May 2001 to June 2023 I have had a class A license for numerous years X Endorsement X Endorsement April 2012 to May 2023 CDL with X endorsement

LANGUAGES English

Full Professional

Spanish

Full Professional



Contact this candidate