HANH TRUONG

Phone: 669-***-**** email: ad1dtx@r.postjobfree.com

A dedicated individual who is highly organized, reliable, knowledgeable and a real team player who would be an asset to any organization.

Profile

• 8+ years Administrative and Customer Service experience

• Internship as Medical Office Administrator

• Proficient knowledge of medical terminology

• Proficient in the use of Windows 95, 2000 & Windows XP and Internet research

• Experienced in Microsoft Word, Excel, PowerPoint and Outlook 2003

• Bilingual: English/Vietnamese

Education

Diploma, Medical Insurance Billing and Coding

Heald College, Milpitas, CA April 2010

Skills

• HIPAA Certification

• Excellent Customer Service

• Medical Terminology

• Medical Billing

• Insurance Verification

• iCD-9 CPT Coding

• Collections/Aging Experience

• Proficient in Healthcare Issues

• Medical Office Administration

Professional Experience

CEPHEID – SUNNYVALE, CA.

MEDICAL TEST TECHNICIAN February 2022 – February 2023

• Assemble cartridges for genetic testing of diseases in a clean room environment.

• Production assembly of various testing components.

• Assemble testing kits for distribution to medical facilities. BESTRONICS – SAN JOSE, CA.

ASSEMBLY TECH. August 2021 – February 2022

• Assemble electronic components for medical and scientific devices

• Test and evaluate electronic components for quality assurance SANTA CLARA FAMILY HEALTH – SAN JOSE, CA.

OFFICE SERVICES ASSOCIATE January 2020 – March 2020

• CSR/Customer Service Reprentative

• Provided health service through phone support at administrative office

• Conducted health surveys of client base through administrative office.

• Released from employment due to Covid-19 shelter in place restrictions. FAR WEST ENGINEERING – SAN JOSE, CA.

OFFICE SERVICES ASSOCIATE November 2015 – January 2020

• Maintain documents and provide quality control in filing and processing

• Supervise mail handling, and document transfers

• Operate advanced digital and color copier machines

• Front desk responsibilities, phone and lobby receptionist duties

• Fax and emailing responsibilities for engineers and contractors VALLEY RADIOLOGY IMAGING - SAN JOSE, CA.

OFFICE ADMIN. April 2015 – October 2015

• Schedule patients for appointments, X-rays, MRI, CT and Ultra-Sound procedures

• Front desk / Receptionist duties and office management responsibilities

• Assist in communicating patient needs with medical personnel WILLIAMS LEE – MENLO PARK, CA.

COPY OPERATOR Sept 2006 – February 2015

• Provided excellent customer service

• Operator on digital and color copier machines

• Performed compact disk copies for various manufacturing firms

• Maintained document control

NAYARA DAWOOD, M.D. – SAN JOSE, CA.

INTERN-MEDICAL OFFICE ADMIN August 2004 – July 2006

• Entered EOB payments into physician’s billing system

• Processed co-pays, co-insurance, and deductibles

• Responsible for calling insurance companies per aging reports

• Completed insurance verification, medical invoicing and accounts billing Applied Solutions, Santa Clara, California September 2001 – July 2004

• Operator on digital and color copy machines

• Performed compact disk copies for law offices and financial clients

• Experienced in print binding, hole-punching, laminating and document presentation

• Phone receptionist responsibilities in a fast paced business service center

• Experienced mail handling, document processing and filing

• Extensive responsibilities in performing inventory control by computer Trident Microsystem, Inc. Santa Clara, California August 2000 – September 2001

• Setup systems for bench testing

• Use computer software, including Speedy, 3DwinBench, Mpeg1&2 for chip testing

• Perform RMA work: remove microchip from PC board, clean microchips

• Align chip pins (for TQFP micro-chips) or re-bal (for BGA micro chips), then test .

• Perform ATE testing for micro chip screening

• PC board assembly

Western Digital / Komag, Inc. Santa Clara, California June 1996 – May 2000

• Tested media disk drives

• Test operation of robots, glide test and certification tests, such as MC900l, MC450, MG250 and in house build (Disk-o-tech and DC100)

• Set up procedures for machine operators

• Certified for work in class 100 Clean Room Environment

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