PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

EDUCATION

KL KACI LAKE

Indianapolis, IN 46219 317-***-**** ad1dqw@r.postjobfree.com Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions.

• Customer Service • Communication Skills • Problem Solving Skills

• Multi-Tasking • Scheduling, Front Desk • MS Office

• Call Center • Time Management

September 2021 - September 2023

General Laborer/Customer Service

OPS Staffing Indianapolis, IN

Managed customer accounts by processing payments, updating personal information and following up about services due.

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Assisted warehouse manager with shipping and receiving of product to customers, assisted with customer returns and issues, maintained warehouse cleanliness

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• Provided all aspects of the warehouse, from receiving to inventory Assisted customer with orders in a timely fashion, assisted with shipping and receiving of products, assisted with stocking and inventory

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• Performed manual labor tasks to detailed instructions from supervisors. Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.

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July 2020 - June 2021

Secretary/Receptionist

Casey D. Cloyd, Law Indianapolis, IN

Provided administrative support to attorneys and legal staff, including document review and preparation

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Performed administrative tasks such as scheduling meetings, responding to emails, and filing documents

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• Delivered fast and friendly service to handle questions and service complaints. Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.

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December 2009 - June 2014

Direct Support Professional

Indiana MENTOR Indianapolis, IN

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Supported individuals to meet their physical and personal management needs, by teaching skills, providing support, and building on strengths and capabilities

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Maintains accurate records, collecting and compiling and evaluating data, and submitting records to appropriate sources in a timely fashion

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• Delivered active treatment services as outlined in personal care plans. Associate degree - Business Administration

Colorado Technical University Online

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