JAMES “JERRY” WILT

469-***-****

ad1dqm@r.postjobfree.com

Director Operations Center

EDUCATION/CERTIFICATIONS/LICENSES

Associates Degree in Business Management, Penn State University 3.8 GPA Associates Degree in Accounting, LaSalle University 4.0 GPA

Associates Degree in Medical Billing, Ashworth College 4.0 GPA

Associates Degree in Medical Science, Collin College 3,6 GPA

Licensed Life and Health Agent- Department of Insurance #191738

Certified Nursing Assistant- Plano Senior Solutions #440*******

Certified Dementia Specialist- Monarch Senior Solutions

SKILLS

17+ years experience in Healthcare industry

12+ years of Operational Management

18+ years Accounting Records & Tax Returns

Exceptional Customer Service

Division Staff Management

Business Development

Training and Development

Process improvements

Developed and launched new products

Managed $12 million budget

Authored Training Manuals

Successful Problem Solving

Efficient time management

Medical admissions/discharges

Patient Care in hospital, senior home settings

Memory Care experience

Managed HIPPA Confidential Data

Chaired and Taught National PMA classes

Wholesale and Retail sales experience

Public Utilities Accountant

General Tax Accountant

General office equipment

MAC and PC proficiency

Effective verbal/written communicator

Self-disciplined

Team player

Microsoft Office Suite

QuickBooks

Turbo Tax

PROFESSIONAL EXPERIENCE

Operations Auditor/Medical Coder

HCA Medical City Hospitals- McKinney, Plano, Irving, TX (17 years)

Performed duties for patient admissions within General and ER settings

Accurately provided medical coding and billing duties for commercial and government accounts

Audited patient records for accuracy and completeness

Reported findings to the President of the company

Completed studies for physician efficiency and level of services billed

Sales Manager and Supervisor

Texas Moving & Storage- Dallas, TX (2 years)

Obtained and Managed National and International Sales of ARCO Oil Exploration and Lomas & Nettleton

Supervised International commercial move and return to USA

Sales Supervisor Page 2

Bekin’s Moving & Storage- Richardson, TX (1 year)

Responsible for commercial and private relocations

Covered 94 Super Markets and 3 Wholesale jobbing accounts

Provided sales development and training to employees

Received personal commendation letter of excellence from Lomas & Nettleton National

President Operations Manager/Owner

MaryC’s Wholesale and Retail Donut Factory- Altoona, PA (2 years)

Established business customers such as Marhofers Baking Co, Giant Eagle Markets, and Weiss Markets

Oversaw installation and establishment of factory produced inventory

Designed and delivered an efficient system for producing 700 dozen donuts per hour

Managed sales, operations, and finances

Performed accounts receivables and collections

Operations Manager and Partnership Owner

Alaskaland Ice Cream Parlor- Altoona, PA (6 years)

Productively managed 68 employees

Established lowest employee turnover in the local restaurant industry

Featured by the City Health Department as the model restaurant for cleanliness

Developed a food menu including full course meals and desserts

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Operations Manager

Servomation Corp Food, Cafeteria, and Industrial Vending- Youngstown, OH (1 year)

Managed the daily operations for 23 affiliates over 9 states8

Customer Service Representative

Tata America International Corporation- Edison, NJ (1 year)

Provided exceptional customer service to policy holders of Client TransAmerica Corporation

Provided successful transactions with policy holders, owners and Power of Attorney

Thoroughly answered policy holder questions

Reviewed policies and offered various coverage additions that were applicable

Customer Service/Sales Representative

AON Corporation/Alight Corporation- Chicago, IL (1 year)

Provided exceptional customer service to client policy holders, as assigned

Salesman

Campbells Soup Company- Pittsburgh PA Division (2 years)

Covered 94 Super Markets and 3 Wholesale jobbing accounts

Produced supermarket sales and jobbing sales for central Pennsylvania

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