MARY NEVELS

ad1dpn@r.postjobfree.com 931-***-**** El Dorado, AR 71730

Goal-oriented manager with experience in Auto industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

• Team Recruiting and Onboarding

• Operating Procedures and Policies

• Interdepartmental Collaboration

• Sales Program Coordination

• Customer Complaint Resolution

• Product and Service Management

• Deal Structuring

• Aftermarket Sales

• Motivational Techniques

• Strategic Partnership

• Sales Tracking

• Lead Qualification

• Persuasive Selling

• Lender Relations

• GoldMine CRM

• Customer Service and Assistance

• Persuasive Negotiations

May 2021 - Aug 2022

Sales Manager/Finance

Manager

Newton Motor Group -

Shelbyville, TN

Handled customer relations issues, enabling quick

resolution and client satisfaction.

•

Maintained relationships with customers and found

new ones by identifying needs and offering

appropriate services.

•

Coached employees in successful selling methods

and encouraged cross-selling to drive revenue.

•

Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales

strategies.

•

Supervised sales team of 12 people, stepping in to support employees and deliver smooth sales

processes for clients.

•

May 2019 - May 2021

Finance Director

Newton Motor Group -

Managed day-to-day operations within 3-person

finance department for Auto Dealer Organization.

•

• Set clear departmental objectives and developed

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Shelbyville, TN effective strategies to achieve targeted goals. Protected company assets with strategic risk

management approaches.

•

Produced reports outlining financial data to assist management with making strategic plans and

operational decisions.

•

Analyzed financial statements against forecasts to prepare high-level variance analysis.

•

Increased revenue by assisting with operations

management, sales and marketing efforts.

•

Built and strengthened productive and valuable

industry partnerships to drive collaboration,

engagement and revenue stream development.

•

Apr 2017 - May 2019

Finance Manager

Newton Motor Group -

Shelbyville, TN

Trained new and existing staff members in various

financial procedures to prepare for job requirements.

•

Created organizational structures to improve

accounting and finance functions.

•

Executed vendor setup and payment, administration

of bank accounts and account reconciliations.

•

Increased revenue by assisting with operations

management, sales and marketing efforts.

•

Mar 2016 - Apr 2017

Internet Sales Agent

Newton Motor Group -

Shelbyville, TN

Corresponded with online customers to address

questions or complaints about products, policies or shipping methods.

•

Responded to customer issues and resolved

complaints by leveraging expert auto knowledge.

•

Managed financial tracking, inventory coordination and social media marketing.

•

Promoted products in online communities through

weblog or discussion-forum postings, e-mail

marketing programs or online advertising.

•

Mar 2015 - Mar 2016

Car Sales Consultant

Newton Motor Group -

Shelbyville, TN

Qualified buyers by matching requirements and

interests to various car or truck models and discussing finance options.

•

Closed sales by overcoming objections, asking for

sales, negotiating price and completing purchase

contracts,

•

Negotiated purchase prices and explained sales,

warranty and optional products.

•

Demonstrated automobiles by explaining

characteristics, capabilities and features, taking test

•

drives and explaining warranties and services.

May 2006

High School Diploma

Lincoln County High School Fayetteville, TN

EDUCATION

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