Customer Service Representative

Harbi Michail

Covina, CA Phone: 626-***-**** Email: ad1dpj@r.postjobfree.com

Objective:

Proactive, personable, and service-oriented individual seeking a customer service position.

Highlight of Qualifications:

Service Oriented

Product Knowledge

Adaptive Team Player

Order Processing

Follow/Uphold Safety

Reliable

Handle cash and card operations

High Commitment to

Customer Satisfaction

Strong Listening, Comprehension,

and Communication Skills

Work Experience:

Full Time Parent, Self Employed 08/2015 to Present Glendora, CA

•Performed basis household tasks; cooking, errands-running, laundry, cleaning and maintenance

•Planned and cook meals according to family’s personal preferences while keeping nutrition value in

•Dusted and mop floors and wash down bathrooms and wash dishes

•Washed windows and clean doors and vacuum and wash carpets

•Assisted children with homework and organize social activities

•Paid house bills and keep record of credit payments

Child Visitation Monitor, Independent Contractor 04/2014 to 08/2015

Norwalk, CA

•Supervised visits of non-custodial parents with their children. This includes monitoring

•Interviewed with the parent or child who demonstrated inappropriate physical or verbal behavior’s

•Reported possible problems or concerns regarding a specific child or parent

•Maintained contact with social worker assigned to case

Customer Service Representative, Tiki Motel 12/2011 to 04/2014 Huntington Park, CA

•Welcomed guest upon entry to the hotel, assisted with check in and check out

•Answered phones, booked reservations, respond to emails and electronic reservations

•Prepared check out receipts and collected payments from departing guest

•Anticipated guest needs responded promptly and acknowledge all guest concerns

Human Resources Specialist, Amoun Pharmaceutical Company 04/1991 to 07/2011 Cairo, Egypt

•Managed applications, initiated background checks, and assembled hiring packages

•Delivered friendly assistance to job applicants throughout interview process

•Maintained employee personnel files and recruitment requisition files

•Developed job descriptions and performance management systems

•Reconciled payroll accounts/timekeeping for hourly employees

Education:

Bachelor of Arts in Law

Ain Shams University, Cairo, Egypt

1992 - 1995

Contact this candidate