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Customer Service Family Medicine

Location:
San Antonio, TX
Posted:
November 22, 2023

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Resume:

Rodney Barona

**** *********

San Antonio Tx ****2

Cell: 210-***-****

ad1do9@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated and dedicated Phlebotomist/Reception Tech/Processing Tech/Trainer with outstanding multi-tasking capabilities seeking to deepen and enhance my career in the health care industry, where I can apply my experience and people friendly demeanor in a team oriented atmosphere; a customer service specialist with years of experience and an ability to work effectively in a fast paced environment.

EXPERIENCE

PHLEBOTOMIST

KELLUM FAMILY MEDICINE 3701 FM 3009 Schertz Tx. 78154 Aug 2022-Nov 2023.

Worked in the lab for a Dr. office Drawing blood on Patients. Collecting tubes of blood MEDSCAN LAB at Kellum Family Medicine 3401 Fm 3009 Schertz Tx 78154 May 2020-Aug 2022

Worked in Lab For Dr. Office Drawing Blood On Patients. Collecting tubes Of Blood. GENISIS LAB at Kellum Family Medicine 3401 Fm 3009 Schertz Tx 78154 Aug 2019-May 2020

Worked in the lab for a Dr. Office Drawing Blood On Patients, Collecting Tubes Of Blood BPL PLASMA, 1721 S. WW White Rd Suite 113, San Antonio, TX 78220 Aug 2018-June 2019

Phlebotomist

As a Phlebotomist I do venipunctures on donors, observe donor on plasma bed for reaction. Observe machine for any alert and alarms. Keep supplies stocked for all plasma machine stock throughout the day. Build trust and minimize patient discomfort during phlebotomy procedures.

OCTAPHARMA PLASMA WALZEM RD. 5330 Walzem Rd. San Antonio, TX 78218 Oct 2016-Aug 2018

Sr. Phlebotomist

As a Phlebotomist I did venipuncture on donors. I observed donor on donor beds. I observed plasma machine for alert and alarms. As a Sr. Phlebotomist, I oversaw 10 or more employees under me making sure all runs smoothly on the donor floor, helping with venipuncture, and all other duties. Kept supply cart stocked.

GCAM PLASMA, 7018 Bandera Rd. San Antonio TX. 78238 Oct 2015-Jul 2016

Reception Tech, Phlebotomist, Processing Tech, Trainer As a Reception Tech my duties were to screen donors who qualified to donate, answer phone, to greet donors. I did finger sticks and vitals. As a Phlebotomist, I did venipunctures on donors. I observed donors on donor bed. I observed machines for alert and alarms. As a Plasma Processing Tech, I made sure all plasma bottles got processed and put into the freezers in a timely manner. As a Trainer, I trained employees in a general area that they were hired for. CSL PLASMA INC. 3655 Fredericksburg Rd. San Antonio TX. 78201 Aug 2010-Oct 2015

Reception Tech, Phlebotomist, Trainer

As a Reception Tech my duties were to screen donors who qualified to donate, to answer phone with good customer service, greet donors. Also did finger sticks on donor, did vital signs. As a Phlebotomist did venipuncture on donors. I observed donors on donor beds for reactions. I observed machines for any alert and alarms. As a Trainer on the donor floor, I trained employees to disconnect donor off of the machines and trained them on the venipuncture. EDUCATION

EVEREST INSTITUTE

2009-2010

Medical Assistant

I learned how to triage patients. I Graduated Summa Cum Laude. Course work in Anatomy, Physiology, and Health Assessments. I did vital signs, blood draws. Course work included Microsoft Excel, Data base Management and Information Technology. SKILLS

• Good customer service

• Motivated team player

• Good communication skills

• Quick problem solver

• Able to lift over 50 pounds

• Computer skills



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