Paulette A. Ellis

Human Resources Analyst

Washington, DC

ad1dno@r.postjobfree.com

202-***-****

SUMMARY

•Human Resources Analyst with over 11 years of experience in talent acquisition, training and project development, problem solving, leading operations in a full cycle of Human Resources practices, processes, and policies.

•Supervises and performs essential HR functions which include candidate experience, compliance, affirmative action, classification, compensation and HCM analysis, salary negotiations, on-boarding, benefits, and employee retention utilizing Taleo, Oracle, Workday and Slack.

•Developed innovative sourcing strategies for talented and diverse candidates through both established and creative methods such as job postings, internal tracking database, employee referrals, online job boards databases, data mining, social media, career fairs, etc. in a fast-paced environment.

CORE COMPETENCIES

Microsoft Office Suite

Human Resources

Employee Orientation

Ceridian Dayforce HCM

GMS, ADP

Paycor, Paychex

SAP SuccessFactors

SharePoint

Kronos

iCIMS

PeopleSoft

Benefits Administration

PROFESSIONAL WORK HISTORY

Temporary Recruitment Specialist September 2022 - Present

National Association of Social Workers, HR Department, Washington, DC

●Builds, manages, and maintains all requisitions, a pipeline of talent to accommodate current and future business demands and inputs information into applicant tracking system (ATS).

●Dispositions applicants and ensures all applicants receive timely response regarding application status.

●Recruits, interviews, and assists with hiring of qualified candidates for all disciplines throughout association, using best practices; schedules interviews with candidates, hiring managers, and panel participants as needed.

●Selects recruitment sources and techniques to effectively fulfill associations staffing needs. Manage the recruitment process from start to finish, posting the job order to maximize visibility, review and track incoming resumes, conduct application, and phone screens, schedule interviews, and extend offers/declines to candidates.

●Reviews, understands and translates technical job requirements and skills used throughout every discipline of association to better understand skills, knowledge, and abilities needed for success.

●Develops and implements recruiting plans; arranges interview logistics when required.

●Researches and identifies innovative and cost-effective advertising/promoting platforms and resources.

●Supports hiring managers to extend and negotiate offers to candidates; maintains and updates open position reports to communicate to senior management team.

HCM Business and Operations Analyst (Contract) March 2022 – June 2022

Georgetown University’s Provost Finance Office, HR Department, Washington, DC

●Managed all HCM requirements for staff, faculty, postdoctoral fellows, students, and contingent workers of more than 500 persons.

●Developed, collected, compiled, analyzed, published, maintained, and properly presented to HR and other shareholders any related data and information related to a wide variety of needs.

●Consulted with internal/external stakeholders in program development, testing, and implementation of new or major modification of databases.

●Completed EIBs and ran reports on Workday; ability to document and map new processes accurately.

●Tested, troubleshooted, and analyzed results based on product performance.

●Executed and implemented standards set by implementing full cycle of staff/AAP HR transactions from recruitment to separation: background/reference checks, onboarding/orientation, contract renewals, retirement, and terminations, and exit interviews.

●Interpreted human resources policies and procedures and advises units on implementation and knowledgeable of

employing minor workers, paid and unpaid.

●Provided guidance to managers and supervisors in use and application of salary ranges and increase guidelines, job evaluation plans, classification of new positions, changes of status, transfers, promotions, performance appraisals, salary review and adjustments, and terminations.

●Maintained and oversaw accurate and appropriate accounting of salary distributions and integrity of all personnel records, HCM and GMS employment data for one or more moderately sized schools/units.

●Initiated and monitored overall HCM processes, systems, and procedures across the assigned organizational unit.

●Collaborated with senior business administrators, assured smooth functioning of HCM operations.

Human Resources Analyst (Contract) October 2021 – January 2022

Prince George’s County Maryland Department of Health HR Department, Prince George, MD

●Supervised and performed essential Human Resources functions which includes candidate experience, talent acquisition, classification, salary negotiations, on-boarding, benefits, and employee retention.

●Provided technical assistance to program staff in identifying personnel needs and in completing required paperwork; ensures compliance with State and Federal government requirements regarding Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA) including OFCCP.

●Communicated routine and general aspects of the Personnel Law relative to policies, personnel procedures, and regulation to provide information to employees and supervisors on a variety of personnel matters.

●Interfaced with county and state hiring managers to identify and create job requisitions; assist with defining and validating central position requirements (e.g., defining education, experience, technical knowledge, and competencies).

●Assessed candidates’ capabilities to determine correspondence to job requirements and company culture.

●Scheduled and conducted zoom, telephone/in-person interviews.

●Provided guidance across a range of human resources disciplines including recruiting best practices, talent and performance management, compensation, recognition, policy guidance and interpretation, also training and development.

Human Resources Manager (Contract) December 2020 – April 2021

BNC - TV, Washington, DC

●Oversaw Washington, DC Bureau maintained routine operations of the Human Resources functions including administration of HR policies, new employee onboarding and orientation, benefits administration, and talent acquisition functions.

●Provided day-to-day guidance across general human resources disciplines including recruitment, employee relations, performance management, compensation, recognition, policy guidance and interpretation, and talent management, including learning and development needs.

●Balanced employee advocacy and firm’s business needs; provided guidance to managers and directors on workforce and succession planning; maintained an appropriate candidate pipeline for future opportunities; partnered with others on Talent Team in reference to leaves of absences, open enrollment process, etc.; provided support throughout employee lifecycle (hiring – departure) for staff and attorneys.

●Resolved employee matters by coaching leaders, mediating, and resolving employee relations issues and conducting thorough and objective investigations, managed employee performance disciplinary process.

Talent Acquisition Specialist (Contract) January 2020 – September 2020

Washington Metropolitan Area Transit Authority, Washington, DC

●Developed innovative sourcing strategies for talented and diverse candidates through both established and creative methods such as job postings, internal tracking database, employee referrals, on-line job boards databases, data mining, social media, career fairs, etc. in a fast-paced environment.

●Implemented strong staffing slates and recruitment processes, sourcing, screening, interviewing, and candidate preparation within framework of defined position specifications.

●Accurately documented and tracked candidates in the applicant tracking system (ATS) like Taleo.

●Evaluated sourcing channels to determine most effective processing and highest return on investment, identified potential areas of improvement, resolved problems, participated in client meetings, and maintained a high level of customer retention and satisfaction.

●Ensured positive candidate experience throughout recruiting process and practices, compliance and applicable to federal, state, and local laws.

●Assessed high volumes of candidates for exempt and nonexempt roles to exceed client's needs and expectations.

Human Resources and Recruiting Manager

Yates Service INC, Alexandria, VA December 2017 - October 2019

●Built and oversaw employee experience and life cycle from Talent Acquisition, Employee Engagement & Culture/Evaluation, Diversity, Equity, Inclusion & Growth/Development Leadership training, and Total Rewards.

●Organized and designed bookkeeping and staffing initiatives across 9 business units and over 850 team members.

●Established and maintained employer-employee relationships that contributed to satisfactory productivity, motivation, morale, and to provide guidance, consultation and assistance to management and employees on employee relations matters, such as corrective/adverse actions, grievances, appeals, performance management and employee related issues with high levels of trust and business partnership.

●Provided human resources policy guidance, technical expertise, and consultation to managers and team members. ; modeled culture of transparency, direct, positive, and constructive feedback embraced to evolve leadership and drove company performance.

●Planned, developed, analyzed, supported, and executed employee engagement initiatives to drive diverse, equitable and inclusive cultures.

●Processed weekly and biweekly payroll of 450 employees utilizing ADP, negotiated compensation metrics reporting obligations including but not limited to ACA filings, annual plan, notices, distributions, departures, changes, or relocations within appropriate offices.

Human Resources/Administrative Executive Assistant October 2016 – May 2017

Howard University, Washington, DC

●Oversaw administrative and HR operations, and supported the Chief of Budget, Chief of Investment, and Financial Analysis Unit.

●Developed an organizational tracking system, implemented, and reviewed office procedures and practices.

●Ensured document accuracy in maintaining confidentiality and security of HRIS.

●Modified solutions and acted as an intermediary between executives and staff, setting a track record for increased retention by 18%.

●Provided related technical tasks, served as purchasing agent, managed office inventory, and decreased supply budget by 43%.

Administrative Assistant February 2014 – December 2016

Montgomery College, Silver Spring, MD

●Oversaw the college's business department administrative operations for Dean, Department Chair, faculty, students, and HR department.

●Conducted brief applicant and new hire orientation, explained, and communicated policies, procedures, protocols, health, and retirement benefits.

●Organized and supervised 10 student aides in community outreach program activities ensuring social responsibility of college.

●Served as Department Purchasing Officer, monitored, managed, and tracked detailed records and decreased expenditures by 36%.

International Flight Attendant Leader March 1999 – August 2014

Delta Air Lines, New York, NY

●Supervised flight attendant performance, knowledge, procedures, customer satisfaction, project management, safety and use of all emergency aircraft equipment and operation of emergency exits in compliance with Federal Aviation Administration.

●Administered flight briefings, assigned crew duties, and established staffing needs; set expectations and goals with the flight attendant team, aligned with company policies.

EDUCATION

Associates Degree in Business Technology, University of the District of Columbia, Washington, DC, 2014

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