SCOTT R. GROBE

**** ******* *****, *********, ** 89014 702-***-**** ad1dkm@r.postjobfree.com

IT ADMINISTRATOR

IT Administration IT Strategy Design Development Deployment Project Leadership Business-focused and highly innovative IT Professional with a unique blend of conceptual and visionary thinking for reengineering and improving business processes and services, analytical skills to define objectives and hands- on technical acumen. Accomplished catalyst with 20 years of achievements in information systems and technology operations, management, design, development, and implementation. Exceptionally skilled in developing and managing web based three-tier workflow and process management information systems. Solid record of managing network and server infrastructure utilizing virtualization, and latest information security and network management tools. Responsible for strategic IT growth, leading technology enhancements and increasing business revenues that result in competitive strength for the organization.

Innovated, built, and launched Courtpages, Inc court reporting business management software and HIPPA compliant transcript, exhibit and video cloud repository used by more than 100 court reporting companies nationwide. Installed and continue to support 450+ desktop users. Over $100 Million in annual invoicing processed through the management billing system. More than 2 million transcripts and associated documents and videos available for secure and immediate download from the online cloud repository.

Pioneered the first digital signature system for the court reporting industry. Digital Signature System (DSS) is legally binding and adheres to the American Bar Association Digital Signature Guideline and employs certificate based public/private key encryption for digitally signing files uploaded to the cloud repository.

Team lead on Microsoft SilverLight software re-write. Eight-month project as Team Lead of three developers in planning and re-write of Entity Management System (Corporation Services Application) into an HTML5 web application with over 700 daily logins from clients. Completed on-time and launched successfully.

Lead Developer/Chief Information Officer and project manager for FreshEx® online fresh food delivery system for the Las Vegas metropolitan area. Directly accountable to the Chief Executive Officer and lead all product design, development, implementation, and testing.

Developed and implemented the Sound Billing invoicing system processing $36 Million annually for over 1,200 express lube stores nationwide; include Jiffy Lube International, Midas and Big-O-Tires among others.

Led development of TransCloser title management workflow web application for the commercial division of First American Title. Over $4 Billion of commercial title transactions processed through the title processing system upon deployment.

TECHNOLOGY EXPERT LEVEL KNOWLEDGE

Network Management: VMWare ESX clustered environment management, Cisco Blade systems, Nimble SAN redundant storage systems, DNS, FTP, SSH, Datacenter/Rack installations, Powershell & Linux CLI, end user support Network Security: Firewall configuration, Barracuda Web Application Firewall (WAF) management, PCI 3.2 compliance, Penetration Testing, Desktop User Security, Server Security Patches, Event Log Monitoring, Active Directory Auditing Microsoft Server: IIS configuration and management, Report server setup and configuration, Exchange server support, Active Directory and Group Policy implementation. File server and user/group level security Microsoft SQL Server: Normalized Table Design, Query Design, Database Maintenance, Replication, Synchronization, Mirroring, Backup/Restore, Optimization, SQL Management Studio, Project Development Integration Microsoft Development Tools: ASP.NET, Active Server Pages (ASP), C#, Visual Basic, Visual Studio, Team Foundation Server (TFS), HTML5, CSS, JavaScript, JQuery, AJAX, Bootstrap Technologies, Project Management SCOTT R. GROBE ad1dkm@r.postjobfree.com PAGE 2

AREAS OF IMPACT

IT Infrastructure IT Operations Network Management Network Security 3-Tier Software Development Business Requirements Concept Innovation Internal Workflows Process Optimization Hardware Software Procurement Resource Management Leadership Training Due Diligence CAREER HISTORY

Courtpages, Inc., www.courtpages.com 1999 – Present Chief Executive Officer Owner

Conceptualized, developed, and deployed a multi-faceted court reporting business software and cloud repository product and continue to provide enhancements and user support. Product provides business management tools, invoicing and HIPPA compliant transcript, exhibit and video cloud storage; in excess of 2 million transcripts and associated documents are available for immediate download.

Support over 450 desktop users nationwide.

$100+ Million in annual invoicing flows through the system.

Developed and support the court reporting industry’s first legally binding Digital Signature System (DSS). Inenvi, INC, www.inenvi.com 2012 – October, 2023

Senior Security Administrator and Senior Software Developer Covered all IT/IS areas of the organization from software development to network and security administration. Small business environment allowing for fast paced career growth and many learning opportunities. IT Management:

Managed VMWare EXS high availability clustered server farm of Cisco Blade servers. Documented and diagramed entire network and presented security recommendations.

Monitored 70+ servers and 100+ domains for 99.999% uptime

Performed server restorations necessary to maintain business continuity per Service Level Agreements with clients

Responsible for assuring daily backups both on-site and weekly offsite via T1 connection to an outside data-center

Procured new hardware as needed and coordinated installation into rack systems at Switch Las Vegas data-center

Responsible for maintaining licensing for all software. Handled both subscription and perpetual based licensing

Monitored SSL certificates in use and renewed as necessary. Both standard and EV certificates handled

Setup, configured and managed Barracuda Web Application Firewall (WAF) covering over 100 domains

Maintained PCI 3.2 compliance across all IS and IT areas of the organization. Complete PCI 3.2 guideline followed

Hired penetration testing company per PCI 3.2 requirements for White Hat testing of network and web applications. Responsible for analyzing test results and implementing changes to resolve vulnerabilities found.

Communicated with network engineers all necessary firewall rules, NAT rules, and VLAN configurations needed to secure the network and segment traffic appropriately. Software Development:

Worked with clients directly to determine business needs (i.e., requirements) and implement pathway to assure the requirements are delivered successfully and on-time.

Team lead of four developers for web site re-writes of incorp.com, myllc.com and domyllc.com as HTML5 compatible and Google search optimized web sites.

Team Lead of three developers for complete rewrite of EMS (Entity Management System), a customer facing web application originally written in Microsoft SilverLight (no longer supported and obsolete). Over a 8 month period, the team re-wrote the SilverLight web application in HTML5 and delivered a working product which over 700 users login daily.

Many other development accomplishments as documented below. SCOTT R. GROBE ad1dkm@r.postjobfree.com PAGE 3

FreshEx®, LLC, www.freshex.com 2013 – October, 2016 Lead Developer Chief Information Officer

Spearhead system development and project management of an online fresh food delivery system for Las Vegas and surrounding areas. Designed and implemented the complete workflow and process management system to automate food ordering, preparation, labeling, delivery, and pick-up.

Report directly to the Chief Executive Officer and fulfill all Chief Information Officer responsibilities including all aspects of product design, development, implementation, and testing. Sound Billing, LLC, www.soundbilling.com 2002 – December, 2018 Consultant Chief Information Officer Head IS/IT Developer Developed invoicing systems for 1,200+ Jiffy Lube, Midas, Big-O-Tires, Mobile 1 and other express lube companies.

Designed and deployed web-based billing system for stores and successfully processed $36 million in annual billing.

Collaborated directly with corporate stakeholders including Jiffy Lube International to integrate the company invoicing systems using real-time and other data import routines.

Streamlined received payment handling through implementation of Check21 electronic scanning and deposit system. Business Filings, Inc., www.bizfilings.com 1999 – 2002 Chief Information Officer

Development Team Lead and 2-year project management of the redesign of an internal workflow application for the filing of Inc, LLC and non-profit as well as registered agent services for the incorporation services industry. Utilized 3-tier model including SQL server back-end, COM business logic middle tier and IIS/Active Server Pages front-end.

Performed all information systems due diligence required for the purchase of Business Filings, Inc by Wolters Kluwer.

Transcloser, LLC, www.transcloser.com 2001 – 2003

Chief Information Officer

Hand-picked by the President of First American Title as outside vendor to develop online workflow application for the commercial division of First American Title Corporation.

Upon successful deployment, over $4 Billion in commercial title transactions processed through the online workflow system.

EDUCATION

Bachelor of Science, Information Systems Analysis and Design, University of Wisconsin, Madison, WI Ranked in the Top 5% nationally for the Math portion of the GMAT Examination. Highly responsive to client needs with the ability to rapidly comprehend complex environments, develop actionable plans and communicate effective improvements to both technical and non-technical staff. Dynamic, consultative and articulate communicator at all levels with strong decision making, problem solving, human relations and organizational skills and a proven track record of delivering under pressure.

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