Pedro Naranjo

Scrum Master • Project Manager

Profile Summary ad1dk4@r.postjobfree.com +1-509-***-**** Tampa, FL 33606 United States

● PMP Certified Project Manager, specialized in end-to-end product lifecycle management and delivery.

● Proficiency in technical project management, including product testing, market research, and market analysis. Skilled in handling various software and cloud computing platforms.

● Additional certifications in Salesforce Administration as well as a professional scrum master certification, enhance expertise in project management and platform administration

● Specialized in creating product vision and strategy, making use of market segmentation and roadmap planning to drive customer-oriented decision-making and optimization strategies.

● Demonstrated proficiency in analytical abilities, market research, product modeling, and understanding customer needs to inform product strategy and enhance performance.

● Experienced in designing and executing scalable, market-driven solutions using comprehensive market research, stakeholder feedback, and regulatory compliance; also adept in managing cross-functional teams and developing scalable product solutions.

● Solid proficiency in product modeling, legal considerations, and utilization of market analysis for scalable software architecture.

● Effective collaborator within cross-functional environments, utilizing superior communications skills to reach alignment among various teams with differing priorities, to ensure steady progress even within tight deadlines. Education

Eastern University

M.S. in Business GPA: 4.0/4.0

St. David’s, PA (In Progress)

Penn Foster University

B.Sc. in Business GPA: 3.800/4.0

Phoenix, AZ

Details: Dean's List

Certifications

PMP

PSM1

SalesForce Administrator

Google Project Management

Technical skills

Collaboration tools: Trello, Asana, JIRA, Monday, Slack Microsoft Whiteboard, Zapier, Mural, SharePoint, Microsoft Project, Zoho

Databases: PostgreSQL, MySQL, SQL developer, Jql

Pricing and Financial Modeling: Excel, QuickBooks, Xero, SAP,

Data Visualization & Workflow Management: Tableau, Power BI, Smartsheet, Google Charts, Plotly, Wrapper, Looker, GanttPro

Professional Experience

Glen Raven Project Manager Remote, Jan 2023 – Present (Contract Ending Soon)

● Led the vision and strategy development at Glen Raven, showcasing strong time management and consulting skills. Collaborated with cross-functional teams and key stakeholders, aligning product objectives with market trends and growth opportunities. This approach emphasized a customer-centric perspective, addressing the scope and project risks effectively.

● Analyzed feedback and customer needs to refine the user interface and overall experience. This initiative was part of an agile methodology application, which ensured that the product met and exceeded market expectations while demonstrating exceptional problem-solving and analytical abilities.

● Directed R&D initiatives and design processes at Glen Raven, integrating sprint planning and employing robust project risk management strategies. This proactive stance facilitated the identification and resolution of potential problems, keeping the product innovative and industry-leading.

● Championed the entire product lifecycle, from ideation to launch. Leveraged deep market understanding and agile methodologies, effectively utilizing communication and interpersonal skills to convey product strategy and design rationale across both technical and non-technical teams.

● Oversaw key phases of the product launch, embodying excellence in execution and business case development. Adjusted strategies to market feedback and emerging customer needs, ensuring timely deliverables. This role highlighted strong abilities in communication, Microsoft Office proficiency, and a focus on analytical and strategic thinking.

Perficient Project Manager Remote, Jun. 2020 – Jan 2023

● Managed a B2B Order Management upgrade project, showcasing strategic planning and strong pmp skills. Collaborated with cross-functional teams, product owners, and key stakeholders, ensuring the project's success by effectively communicating project needs and managing scope and project risks.

● Authored how to guides and run books for the order management system, enabling millions of dollars’ worth of orders to be processed in a day.

● Conducted high-level meetings to update executives on project needs and resource management.

● Cultivated a culture of transparency and accountability, resulting in improved team morale and trust that resulted in a 15% increase in team performance.

● Managed product back-logs as well as facilitated daily scrum meetings dealing with the scheduling of workflows, significantly enhancing operational productivity.

● Hands-on experience with Microsoft Teams, Jira, Monday, Miro, Click-up, Google Sheets, and HubSpot. Nezam Project Manager Remote, Jul. 2018 - Oct. 2020

● Was a project manager for one of the teams which tested the GoHealth app which resulted in almost 2,000 5 star reviews and a 15% increase in patient virtual visits through the app.

● Collaborated with cross-functional teams to gather business requirements and ensure timely delivery of quality software products.

● Assisted in the creation and maintenance of test plans, test cases, and test scripts, actively participating in daily scrum meetings. This role was crucial in ensuring the development team was consistently informed of the latest testing progress and updates. Through this, I demonstrated strong communication skills and a commitment to maintaining high standards in information technology and customer service.

● Supported the project management office in program management and roadmap planning at Nezam, ensuring project managers were equipped with the necessary experience for timely delivery. I championed best practices in the Software Development Life Cycle (SDLC), Scrum ceremonies, and sprint optimizations. Utilizing critical thinking, I developed contingency plans that aligned with business objectives, highlighting my skills in strategic planning and finance within the enterprise.

● Leveraged Confluence and business intelligence tools to communicate status and vision to cross-functional stakeholders. Guided migration and infrastructure enhancements on cloud platforms like AWS and GCP, aligning with business objectives.

● Contributed to application architecture decisions, legal considerations, and process improvements while keeping the focus on business objectives and solutions.

STL Technologies Jr Project Manager Remote, Jan. 2018 - July. 2018

● Led and completed front-end development projects, ensuring that designs met user needs and business objectives.

● Fostered clear communication with developers, designers, and cross-functional teams, emphasizing user-centric front- end solutions.

● Managed comprehensive project plans and documentation tailored to front-end tasks using tools such as Microsoft Project and Confluence.

● Oversaw potential risks associated with front-end development cycles and maintained budgetary constraints, aiming for a timely and cost-effective project completion.

● Actively participated in Scrum meetings, ensuring that front-end tasks in the product backlog were prioritized and aligned with sprint objectives.

● Continuously sought feedback on UI/UX designs and pursued relevant certifications, focusing on enhancing the quality of front-end deliverables.

● Led front-end focused status meetings, nurturing collaborations with designers, developers, and stakeholders to achieve unified and engaging web interfaces.

Projects Awards

eHealthcare Leadership Award Jan. 2022

● Led a cross-functional team to integrate a custom solution for GoHealth earning the eHealthcare leadership award. Utilized Excel and Confluence for project tracking, promoted TDD and continuous integration, and effectively communicated with stakeholders.

● Garnered recognition for exemplary verbal communication skills and specification adherence in a complex security project at GoHealth. This project involved meticulous analysis and management of potential abuse risks, ensuring the integrity and safety of our systems. My role was pivotal in identifying and resolving critical issues, demonstrating advanced analytical skills and a keen understanding of security protocols in business administration.

● Played a key role in the release management of a high-profile project at GoHealth, addressing complex projects with precision and efficiency. My ability to effectively communicate and coordinate with multiple teams was instrumental in overcoming challenges. This approach not only enhanced project outcomes but also showcased my robust business administration and verbal communication skills, ensuring seamless integration and operation of our systems.

● My role involved coordinating code reviews and business analysis, validating the robustness of the software through diligent research and written documentation. By leveraging MS Office tools and innovative computer science techniques, the project contributed to a significant acquisition of market share. My communication skills, both written and verbal, alongside a strong analytical and problem-solving mindset, fostered a collaborative environment that was crucial for the project's success.

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