Technical Support Engineering
Resume:
Terrell (Terry) Drinkard
Mobile, AL 36695
*************@*****.***
Work Experience
Technical Support Engineer (MRB Repair Auditor)
ATI
March 2017 – May 2023 (6 years 3 months) Mobile, Alabama
- Responsible off-site engineering support for structural repair audits for transition to new tracking software for 757 and 767 freighters.
- Contract engineer for Johnson Services Group.
MRB Engineer
UTC
March 2016 – February 2017 (12 months) Foley, Alabama
- Responsible for engineering support to major metallic and advanced composite structural assemblies.
- Design repairs to major metallic and advanced composite structures for A320neo thrust reversers.
- Member of Materiel Review Board (MRB authority).
- Coordinate repairs with shop, Inspection, suppliers, and FAA.
- Contract engineer for AeroTek.
Manager of Engineering
VT San Antonio Aerospace
November 2013 – January 2016 (2 years 3 months) San Antonio, Texas Area
- Responsible for management of the Liaison Engineering group (15 direct reports) for the MRO.
- Responsible for interviewing and hiring qualified personnel and interns with potential.
- Develop personnel technically and organizationally as a team, familiarize them with work flow and acceptable performance.
- Coordinate headcount requirements with senior management.
- Write processes and procedures for organization.
- Responsible for implementing process improvements.
- Design repairs to major metallic structure, composite structure, and flight controls, 737, 747, 757, 767, MD-80, DC-10, MD-11, A300, A320, Embraer E170/175, E190/195 aircraft.
- Coordinate with other organizations within VT SAA as well as outside organizations like the OEM, vendors, outside DERs, FAA, and customers.
- Support several STC modification programs for various customers.
- Prepare capital budgets, plan for out year growth as well as head-count targets.
- Implement rapid prototyping process for repair parts to include laser scanning of structure, reverse engineering of parts, and net manufacturing of repair parts.
- Initiate PMA process to fabricate parts no longer supported by the manufacturer. Liaison Engineer
AAR Aircraft Services
May 2013 – November 2013 (7 months) Oklahoma City, Oklahoma Area
- Responsible for second shift heavy-structural liaison engineering support at a third-party maintenance provider.
- Design repairs to advanced composite, metal-bond, and metallic structure for737, MD-80, CRJ-200, CRJ-900, Dash 8.
- Coordinate repairs with suppliers, customers, shop, Inspection, OEM, STC-holders, and FAA.
- Contract engineer for STS Engineering.
Manager—Engineering
Flightstar Aircraft Services, LLC
January 2012 – November 2012 (11 months) Jacksonville, Florida Area
- Responsible for standing up the Liaison Engineering group for the MRO.
- Manage the transition from a Tech Support-only capability to a full-service Engineering department.
- Responsible for interviewing and hiring qualified personnel.
- Develop personnel technically and organizationally.
- Coordinate headcount requirements with senior management.
- Write all new processes and procedures for an Engineering organization.
- Responsible for supervision of repairs to major metallic structure, avionics, and flight controls for MD-80, MD-90, 717, 727, 737, and 757 aircraft.
- Provided support for the Precision Cargo Door STC program.
- Trained new engineers on work flow and acceptable performance.
- Coordinate repairs with OEM, shop, Inspection, suppliers, FAA, and customers. Liaison Engineer
Oxford International
April 2010 – March 2011 (1 year) Jacksonville, Florida Area
- Responsible for heavy-structural liaison engineering support for FedEx at an MRO site.
- Design repairs to advanced composite, metal-bond, and metallic structure for 727 and 757 aircraft.
- Coordinate repairs with suppliers, customer, shop, Inspection, OEM, STC-holders, and FAA.
- Contract engineer.
Manager--Liaison Engineering
Boeing Commercial Airplanes
September 2009 – April 2010 (8 months) North Charleston, South Carolina
- Highest MRB at Global Aeronautica.
- Manage Liaison Engineering group of the 787 Mid-body integration at Charleston, SC (23 engineers).
- Manage the transition from Global Aeronautica to Boeing Commercial Airplanes.
- Responsible for interviewing and hiring qualified personnel.
- Develop personnel technically and organizationally as a team.
- Help new engineers become familiar with work flow and acceptable performance.
- Coordinate headcount requirements with senior management. MRB Engineer
Gulfstream Aerospace
August 2008 – September 2009 (1 year 2 months) Savannah, Georgia Area
- Responsible for MRB support for major metallic structural assemblies.
- Design repairs to major metallic structure and flight controls for heavy jet transport aircraft, G450 and G550 aircraft.
- Coordinate repairs with shop, Inspection, suppliers, and FAA.
- Contract engineer.
Structural Liaison Engineer
AAR Aircraft Services - Indianapolis
December 2005 – June 2008 (2 years 7 months) Indianapolis, Indiana Area
- Provide heavy-structural liaison engineering support to a third-party maintenance provider.
- Responsible for repairs to advanced composite, metal-bond, and metallic structure for heavy commercial jet transports, 727 and 737 aircraft.
- Responsible for heavy structural modification STC programs such as winglets, lap skin modifications, etc.
- Coordinate repairs with customer, shop, inspection, OEM, STC-holders, and FAA.
- Initiate new processes for AD-driven repairs.
- Proposed new structural sheet-metal organization and process.
- Contract engineer.
Liaison Engineer
Camber
November 2004 – November 2005 (1 year 1 month) Gulfport, Mississippi
- Responsible for field engineering support for military helicopter maintenance and repair.
- UH-1, UH-60, OH-58, CH-47, AH-64.
- Coordinated with various government agencies, military units, and aircraft manufacturers to design fixes for discrepant aircraft.
- Provided guidance on acceptability of materials, processes, and tooling for support of aircraft.
- Designed structural repairs for advanced composite, metal-bond, and metallic structures, including hand stress calculations.
- Contract engineer.
Procurement Agent
Boeing Commercial Airplane
October 1999 – December 2001 (2 years 3 months) Greater Seattle Area
- Responsible for negotiation and administration of agreements with international suppliers.
- Led a cross-enterprise team to constructively resolve issues with a major European supplier.
- Worked with European supplier to evaluate new composite technology for current and new programs.
- Responsible for transferring internal work package to a major European aerostructure supplier.
- Special emphasis on Western Europe, some experience in S. Korea. Liaison Engineer
Boeing Commercial Airplane
December 1995 – October 1999 (3 years 11 months) Greater Seattle Area
- Member of Material Review Board (MRB) for 777, 747, 767 aircraft.
- Led award-winning teams to correct high-cost engineering and manufacturing problems on 777.
- Designed and implemented corrective actions for systems, structural, interiors, cargo systems, landing gear, flight controls, and flight performance problems.
- Member of Materiel Review Board (MRB authority).
- Designed and evaluated repairs on advanced composite, metal-bond, and metallic structure.
- Coordinated corrective actions with suppliers, customers, pilots, vendors, shop, FAA, and design engineering. Liaison Engineer
Boeing Commercial Airplane
April 1990 – January 1992 (1 year 10 months) Greater Seattle Area
- Member of Material Review Board (MRB).
- Led award-winning teams to correct high-cost engineering and manufacturing problems on 737.
- Responsible for implementing corrective actions for systems, structural, interiors, cargo systems, landing gear, flight controls, and flight performance problems.
- Coordinated corrective actions with suppliers, customers, pilots, vendors, shop, FAA, and design engineering.
- Designed and evaluated structural repairs on advanced composite, metal-bond, and metallic structure for heavy jet transport aircraft, 707, 737, 757 aircraft.
- Worked on various historical aircraft as labor and as engineer. Marketing Communications Specialist
Boeing Commercial Airplane
January 1992 – May 1993 (1 year 5 months) Greater Seattle Area June 1994 – December 1995 (1 year 7 months) Greater Seattle Area
- Teamed with multiple organizations to create customer specific presentations.
- Created new method for technical and operational benchmarking.
- Communicated with marketing departments of competing manufacturers.
- Responsible for analysis of competitor claims and created arrays of potential responses for Marketing. Configuration and Engineering Analyst (Product Development) Boeing Commercial Airplane
June 1993 – May 1994 (1 year) Greater Seattle Area
- Responsible for creation of stretched 747 configuration for New Large Airplane Division
- Led team that integrated and optimized new feature sets.
- Created, modified, and analyzed airplane configurations using CATIA (CAD).
- Provided an Engineering focal point for Division Management special requests. Skills
- Team building, taking a group of disparate engineers and technicians and training them to work together rather than be simply individual contributors.
- Individual development. Upgrading the skills and outlook of various members of the team. I have been very successful with this as two of my people have become Managers of Engineering, one is a Director of Engineering, one is the Senior Engineer for Interior Modifications for a major airline, and one has gone back to school to get his masters degree in Aircraft Maintenance Management.
- Applying near and medium term new technology to aircraft repairs. I led the group to use a laser scanner and additive machining to demonstrate the practicality of this technology to fabricate repair parts, saving time and improving the quality of the repair.
- Designing major structural repairs for aircraft that can be accomplished by the people we actually have in a timely manner so that the airplane delivers on time.
- Maximizing value of the repair to the customer while simultaneously minimizing the cost and schedule delays to the company.
Education
Seattle University; 1994 – 1999 Masters in Business Administration. California Polytechnic State University-San Luis Obispo; 1984 – 1990 BS, Aeronautical Engineer Projects: Human Powered Submarine: Designed the control systems for both Speedstick (which I piloted to 4th place) and Subversion (which won the 1989 race and set the first speed record). Published Professional Articles:
- "Major Changes in the Commercial Aircraft Industry and Their Impact on the Configuration Process" AIAA 93-3922, written for AIAA Aircraft Design Conference, August 1993 Monterey, California.
- "Application of Aeronautical Engineering Techniques to Design of Control Surfaces for Human Powered Submarines." An IEEE paper presented to the Oceans '89 Conference September 1989. Originally requested by DARPA.
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