Stephanie L. Huertas

**** ******** *****, ************, **** 43068

Home: 614-***-**** Cell: 614-***-**** ad1dhv@r.postjobfree.com Education

DeVry University – Columbus, OH

Bachelor of Science Biomedical Engineering Technology Ancora Corporate Training-Etna, Ohio

IT Support Specialist Certification

AWS Certification

Eastland Career Center – Groveport, Ohio

State of Ohio Certification Marketing and Business Management BioMedical Elecronic Engineering Technical Skills

Electronics: Hardware: Software:

A/D Conversion Infusion Pumps C/C++ Programming

Amplification Function Generator CodeWarrior

Biomedical Instrumentation Systems EKG and ECG ezDICOM Communication Systems Microprocessors Java/Eclipse DC & AC Circuit Theory Multimeters LabScribe/LabView Digital and Analog Signal Processing Networking MATLAB Digital Systems Oscilloscopes Microsoft Office

Electronic Circuits Philips Fetal Monitor Carts Multisim Multiplexing Soldering ` VHDL

Medical Terminology Troubleshooting Circuits Wireshark Anatomy & Physiology MRI, Ultrasound, CT’s, X-ray Medical Imaging and Radiology Radiology and Imaging Physics Design and circuit assembly Microsoft Project Telemedicine Calibration and Diagnostics Maximo

IT Technical Skills

● PC Hardware and Software: install, configure, maintain

● PC & Mobile Operating Systems: install, configure, maintain, support, troubleshoot

● Virtualization, Desktop Imaging, and deployment

● OSI and TCP/IP

● IP addressing, routing, switching, DHCP, and DNS

● WAN and LAN technologies

● Cloud Computing and Remote Access

● Security Assessment, risks, and policies

● Network Management & Monitoring

● Desktop Configuration, Linux, Desktop Support

● Server Administration: configure, install, manage

● Microsoft Office Suite

● CompTIA A+, Network, & Linux Certification

● Microsoft 365 Certified: Modern Desktop Administrator Associate Laboratory and Experience

● Organized lab reports, prepared assignments, designed schematics using software, simulated circuits, assembled and tested circuits, and performed and helped troubleshoot circuits

● Constructed and tested biomedical circuits, and performed signal analysis

● Precision Instrumentation Amplifiers, monitored and analyzed data and signals from biosensors

● Electronic Engineering, Computer Science, Physics, and Medical, Business Information Systems, Human Resources, and other associated courses to technical management, administration, project management and Medical and Human Sciences completed.

Technical Projects

Metabolic Stress Cart- Worked effectively with Devry Technicians to develop a Metabolic Stress Test circuitry consisting of EKG, SPO2, and Spirometer that receives information from patient and relays data to computer application to determine patient’s health status. Responsible for project management including budget, scheduling, design, construction, project proposal, successful completion of metabolic stress cart circuitry and PC application displaying patient’s heart rate, respiratory rate, tital volumes, oxygen consumption, and temperature, and end product project presentation. Internship

Biomedical Engineer

November 2012- April 2013

Medical Technology Resources - Columbus, OH

● Observed and gained first-hand knowledge of responsibilities of Biomedical Engineers and Technicians

● Diagnose, Troubleshoot, Repair, of Infusion Pumps Ambulatory, Pole Mounted, and Syringe

● Test or calibrate components or equipment, following manufacturers' manuals and troubleshooting techniques, using hand tools, power tools, or measuring devices. Keep records of maintenance, repair, and required updates of equipment. Inspect and test malfunctioning medical or related equipment, following manufacturers' specifications and using test and analysis instruments. Disassemble malfunctioning equipment and remove, repair, or replace defective parts, such as motors, clutches, or transformers. Solder loose connections, using soldering iron.

● Examine medical equipment or facility's structural environment and check for proper use of equipment to protect patients and staff from electrical or mechanical hazards and to ensure compliance with safety regulations.

● Study technical manuals or attend training sessions provided by equipment manufacturers to maintain current knowledge.

● Explain or demonstrate correct operation or preventive maintenance of medical equipment to personnel. Honors and Awards

● IEEE

● Society of Women Engineers

● Who's Who Among Students in College and Universities 2012

● Columbus Foundation Student Opportunity for Success for Women 2011 and, 2012

● Jessie Wieburg Reynoldsburg Civic Club Scholarship

● Dean's List

PROFILE

Strong written and oral communication skills.

Understanding of server grade hardware.

Advanced understanding of networking hardware.

Proven experience in problem solving and addressing customer service related issues by working with other internal teams toward a shared objective.

Experience in Medical Device and Manufacturing Technology Looking for a permanent position that I can apply my data analyst, tech support, cloud computing, medical device technician skills, and engineering operations technician

Work History

Problem Solve/Ambassador /Shipdock/Shift Assistant Manager October 2016-Present

Amazon Fulfillment Center, Columbus, Ohio

● Troubleshoot and resolve problems that are encountered with inventory including printing ASIN labels, damage out products, and adding expiration dates to food and health products.

● Visually inspect inventory for damage and data errors prior to shipping packages

● Quality assurance, data entry, educate and train associates on fluid palletization and problem solve.

● Assisted in CMH1 building launch and launch gift wrap DCM5 Amazon Prime Delivery Building launch, DCN2 Building Launch

● Daily management of department duties, including allocating labor, leading meetings, assigning job duties, provide work direction and communicate with internal and external suppliers.

● Provide vacation coverage for Area Managers

● Tracking and reporting of ATS/labor hours

● At times assisting with production duties, training associates and verifying SOP compliance

● Ensuring successful area performance, through tracking and reporting metrics.

● ·Independently assess all aspects of associate work performance and provide feedback.

● Participating in Operational Excellence initiatives

● Fully understanding workflow and daily production goals

● Reviewing and updating SOP as required

● Ensure work areas remain clean and are equipped with proper equipment and supplies.

● Identifying and addressing safety hazards within the work area

● Coaching associates to work safely at all times

● Participating in safety initiatives

● •Ensure all job injuries are reported timely in accordance with established policy and procedure. EQUIPMENT MAINTENANCE TECHNICIAN MANUFACTURING ENGINEERING (Contractor) October 2015- March 2016

VSP One Vision – Lockbourne, Ohio

● Diagnoses, repairs, and rebuilds surfacing, finishing and AR equipment, milling, blocking, and polishing digital manufacturing machinery and performing scheduled maintenance on laboratory equipment and other associated duties.

● Disassemble, clean, and rebuild specialized laboratory machinery (electro-mechanical and pneumatic systems). Perform online equipment repairs.

● Perform machinery preventive maintenance activities as prescribed by the manufacturer.

● Maintain equipment maintenance records.

● Assist with a variety of facility and departmental process improvement projects.

● Troubleshoot computer controlled automation equipment.

● Perform building infrastructure maintenance tasks including light plumbing, painting, and wiring and general facility upkeep.

● Experience in trouble-shooting electrical, electronic and motor control systems, including the use of electrical diagnostic equipment and ability to read system schematics and drawings.

● Quality control and total productive maintenance practices.

● Fluid power, mechanical and thermal system experience

● Ability to troubleshoot automation control computers HMI, PLCs and networks

● Familiarity with office computer systems hardware and software including MS Office

● Excellent verbal and written communication skills

● Ability to work independently as well as in a team setting with a customer-centric ethic.

● Familiarity with safety and health requirements, PPE and PPG relating to maintenance activities.

● Experience with Lockout / Tagout procedures.

Instrumentation Technician (Contractor)

February 2015 – September 2015

Abbott Laboratories – Columbus, Ohio

● Maintain; service; troubleshoot and repair the following equipment types: Measuring and Test Equipment; ADD diagnostic platform instruments (BSQ, ICQ, Architect iSR2000; Architect i1000; Architect c4000; Architect c8000); and control systems.

● Reading and retrieving result and log files obtained from diagnostic instruments, and equipment is used in manufacturing; quality assurance; tech support; research and development. Test troubleshoot maintained and repaired electrical; electronic; pneumatic; mechanical; process control systems; and equipment.

● Responsible for implementing and maintaining the effectiveness of the quality system. Applying safety/quality standard and practices required in the manufacture of ADD products.

● Inspect equipment; standards; parts and mechanical components for errors; flaws; and certification/calibration status prior to use to insure proper operation. Detect and correct errors.

● GMP/GLP and Safety requirements at all times in accordance with established company policies, manufacturing methods; equipment; and procedures.

● Perform required calibrations on instrumentation and equipment per schedule and SOPs.

● Assembly, installation, adjustment, testing, cleaning, calibration, maintenance, repair and troubleshooting of plant instrumentation and electronic systems such as controllers, transmitters, indicators, plant and laboratory analyzers and weighing systems, and RTD’s.

● Assembly, installation, adjustment, testing, cleaning, calibration, maintenance, repair and troubleshooting of laboratory scientific equipment used in standardized testing by lab technicians such as reverse osmosis, pipettes high and low volume testing weight and evaporation, all digital equipment thermometers, hygrometers, and other laboratory equipment.

● Provide troubleshooting, diagnostic assessment, repair and other technical support on instrumentation.

● 4 to 20 signal processing with the use of HART communicator and Fluke 744.

● Perform calibrations on various devices measuring flow, pressure, temperature, PH, rare earth levels, oxygen and hydrogen peroxide levels, torque and viscosity.

● Performing repairs to production equipment and plant utility systems; troubleshooting complex, high-speed filling, packaging and conveying equipment; make machine adjustments to liquid line seamers, bottle sealers and bottle cappers; adjust timing systems such as rotary sterilizers or tray wrappers for proper operation; ensure proper operation of electrical / mechanical components and devices (push buttons, switches, timers, solenoids, electrical disconnects, AC and DC motors); troubleshoot and repair variable frequency drives, filtecs, taptones, barcode scanners, video-jet ink printers, vision systems and computer control systems. Responsible for maintaining and troubleshooting problems with AC drive systems and PLCs. Interpret PLC logic via a laptop computer or desktop station using the appropriate communication language. Understanding of the wiring schematics. AC drives understanding of current flow and the theory of operation for the drive. Primary PLCs Allan Bradley. Understanding

● Investigate and communicate quality-related issues including instrument discrepancies, exception reporting and other non-compliance related issues.

● Performed and documented in accordance with existing company policies, procedures, current manufacturing practices, FDA and OSHA, and HAZMAT requirements.

● Lockout / Tagout, PPE, PPG and Line Break.

Seasonal Customer Technical Support Representative October 2014 – February 2015

Speed FC – Pataskala, Ohio

● Provide customer technical support troubleshooting and assist with purchase and returns for Limited Too, Avenue, Ruum, and AAFES on-line accounts

● Enter commands and observe system functioning to verify correct operations and detect errors.

● Educate customer in proper installation of cables, operating systems, or appropriate software.

● Answer user inquiries regarding computer software or hardware operation to resolve problems.

● Assist customer with minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

● Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

● Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

● Refer major hardware or software problems or defective products to vendors or technicians for service.

● Comply with training materials and procedures, or train users in the proper use of hardware or software.

● Check to ensure that appropriate changes were made to resolve customers' problems.

● Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

● Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

● Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

● Refer unresolved customer grievances to designated departments for further investigation.

● Determine charges for services requested, payments, or arrange for billing.

● Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

● Solicit sales of new or additional services or products.

● Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.

● Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

● Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems

Lead Shift Assistant Supervisor

April 2013 – February 2015

Simos Insourcing Solutions – Etna, Ohio

● Observe work and monitor gauges, dials, and other indicators, and conveyors to ensure that operators conform to production or processing standards.

● Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

● Interpret specifications, job orders, and company policies and procedures for workers.

● Keep records of employees' attendance and hours worked.

● Scan barcodes and pack merchandise accordingly

● Maintain production line and conveyors are running efficiently Quality Assurance Inspector (Temporary Assignment) November 2012 – March 2013

Hirschvogel Incorpertaed- Columbus, OH

• Inspect, test, or measure materials, products, installations, or work for conformance to specifications.

● Measure dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers. Discard or reject products, materials, or equipment not meeting specifications.

● Read blueprints, data, manuals, or other materials to determine specifications, inspection and testing procedures, adjustment methods, certification processes, formulas, or measuring instruments required. Record inspection or test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.

● Mark items with details such as grade or acceptance-rejection status. Notify supervisors or other personnel of production problems.

Sales and Marketing Representative

April 2012-November 2012

Ohio Home Pro-US Remodelers (Division of Home Depot)-Columbus, Ohio

● Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Answer customers' questions about products, prices, availability, or credit terms.

● Quote prices, credit terms, or other bid specifications. Negotiate prices or terms of sales or service agreements.

● Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Prepare sales contracts for orders obtained, and submit orders for processing. Maintain customer records, using automated systems.

● Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.

● Collaborate with colleagues to exchange information, such as selling strategies or marketing information. Assistant Librarian

February 2010 to January 2012

Devry University – Columbus, Ohio

● Train, observe and manage newly hired employees

• Instruct patrons on how to use reference sources, card catalogs, and automated information systems.

• Open and close library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment. Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures. Answer routine inquiries, and refer patrons in need of professional assistance to librarians.

• Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used.

• Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material. Process new materials including books, audiovisual materials, and computer software.

• Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials. Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas. Home Health Assistant

October 2008 to February 2010

Darryll Health Care – Columbus, Ohio

• Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

• Check patients' pulse, temperature, and respiration. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care. Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert. Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse, and ensure patients take their medicine. Plan, purchase, prepare, or serve meals to patients according to prescribed diets.

• Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance. Direct patients in simple prescribed exercises or in the use of braces or artificial limbs. Provide patients and families with emotional support and instruction living independently, or adapting to disability or illness. TELEMARKETING SUPERVISOR AND TRAINER

March 2000 to April 2003

ICT – Lancaster, Ohio

● Awarded National top sales representative for Discover Platinum Credit Cards

• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase new or upgrade credit card.

• Managed and trained new employees and current employees. Adjust sales scripts to better target the needs and interests of client.

• Contact businesses or private individuals by telephone in order to solicit sales of Discover Platinum or Chase Credit Cards for new customers or balance transfers

• Explain products or services and prices, and answer questions from customers.

• Obtain customer information such as name, address, and payment method, and enter orders into computers.

• Record names, addresses, purchases, and reactions of prospects contacted.

• Answer telephone calls from potential customers who have been solicited through advertisements. Resolved Accelerated telephone scenarios. Maintain records of contacts, accounts, and orders. Executive Administrative Assistant / Loan Proposal 1998 to March 2000

Mid Am Credit Corporation- Columbus, Ohio

● Prepare invoices, reports, memos, letters, financial statements loan proposals and other documents, using word processing, spreadsheet, database, or presentation software. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. File and retrieve corporate documents, records, and reports. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

● Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans specializing in loans for physicians, dentist and chiropractors to purchase new medical equipment or a new practice.

● Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Meet with applicants to obtain information for loan applications and to answer questions about the process. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Review loan agreements to ensure that they are complete and accurate according to policy.

● Handle customer complaints and take appropriate action to resolve them.

● Review and update credit and loan files. Submit applications to credit analysts for verification and recommendation. Executive Administrative Assistant Career Services 1997 to 1998

Devry University- Columbus, Ohio

● Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software. Conduct research, compile data, and prepare papers regarding student data and companies hiring status and statistics for consideration and presentation by career services recruiting staff executives, committees and boards of directors. File and retrieve corporate documents, records, and reports. Perform general office duties, such as ordering supplies, maintaining records management database systems. Entered students resumes and data into database, filed, faxed, and mailed resumes to potential employers. Scheduled Interviews with students for Companies hiring.

● Assisted in planning and execution of Career Fairs and specialized hiring events Office Manager Loan Proposal

1996 to 1997

Mountain Mortgage- Columbus, Ohio

● Managed clerical and telemarketing staff, interviewed and hired employees for telemarketing positions. Scheduled and assigned duties to staff. Prepare invoices, reports, memos, letters, financial statements loan proposals and other documents, using word processing, spreadsheet, database, or presentation software.

● Conduct research, compile data, and prepare papers for consideration and presentation by executives. File and retrieve corporate documents, records, and reports. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

● Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans specializing in loans for physicians, dentist and chiropractors to purchase new medical equipment or a new practice.

● Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Meet with applicants to obtain information for loan applications and to answer questions about the process. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Review loan agreements to ensure that they are complete and accurate according to policy.

● Handle customer complaints and take appropriate action to resolve them.

● Review and update credit and loan files. Submit applications to credit analysts for verification and recommendation. Telemarketer

1994 to 1996

True Green Chemlawn– Groveport, Ohio

• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase lawn service.

• Assisted in training new employees. Adjust sales scripts to better target the needs and interests of client.

• Contact businesses or private individuals by telephone in order to solicit sales of lawn service.

• Explain products or services and prices, and answer questions from customers.

• Obtain customer information such as name, address, and payment method, and enter orders into computers.

• Record names, addresses, purchases, and reactions of prospects contacted.

• Answer telephone calls from potential customers who have been solicited through advertisements. Resolved Accelerated telephone scenarios. Maintain records of contacts, accounts, and orders. References

Shatkji Chatterjee Senior Consultant Ideatech Consulting Phone: 614-***-**** Babak Maleki Senior Design Engineer Phone: 614-***-**** Todd Anderson Instrumentation Technician Phone: 614-***-**** Jennifer McNiece Amazon Area Manager

Brandon Cyrus Area Manager

Ivan Dominguez Area Manager

Heidi Henderly Area Manager

Additional Professional and Employer References, and letters of Recommendation provided upon Request

Contact this candidate