Customer Service Administrative Assistant

Clara Cisneros

CO-OWNER - CACTUS CAVE GIFT SHOP

Roswell, NM

***************@*****.***

+1-575-***-****

To obtain a career in which I will be challenged and gain experience in a dynamic and professional environment, demonstrating over 14 years of compelling customer service and the faith that with great customer service a business will always prosper. Work Experience

Administrative Assistant/Parts Clerk

First Vehicle Services - Roswell, NM

January 2019 to Present

Make appointments for unit service for all city fleet vehicles. Create work orders and purchase orders daily & bill out invoices to the City of Roswell.

Filing work orders and invoices on a daily basis.

Order parts for technicians and make sure we receive them in a timely manner. Dispatch services, for example send out our technicians when a unit has broken down on the road. CO-OWNER

CACTUS CAVE GIFT SHOP - Roswell, NM

2005 to Present

Co-management of local gift shop. Instrumental in expanding sales with strategic advertising and marketing of physical location and social media. Providing excellent customer service in a positive and professional demeanor. Processing customer payments.

CSR LOAN OFFICER

PAYMENT 1 FINANCIAL - Roswell, NM

2013 to 2017

First point of contact with prospective clients. Processed small loan applications and client payments on loans. In the event a client was unable to pay, began court proceedings to collect the debt. Education

Some college in Business Administration

ENMU - Roswell, NM

Skills

• Bi-Lingual (10+ years)

• customer service (10+ years)

• RECEPTIONIST (10+ years)

• RETAIL SALES (10+ years)

• Loan Officer Experience

• Inventory Control

• Presentation Skills

• Cash Handling

• Management

• Pricing

Languages

• Spanish - Fluent

Additional Information

SKILLS

Ability to Maintain Professionalism Under Pressure, Attention to Detail, Bi-Lingual (Spanish) Cash Handling Expertise, Collections Proficient, Customer Service-Focused, Data Entry Effective Internet Research Skills, Energetic, Microsoft Office Proficient, Pride in Work Ethic Problem Solving, Reliable, Sales Expertise, Strong Presentation Skills, Time Management

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