ELLE SKERLY
*** *. *********** *****, *******, AZ 8504 l Email: ad1dfy@r.postjobfree.com l Cell: 480-***-****
PROPERTY MANAGER
Multisite Portfolio/ Tenant Relations/ Profitable Negotiations
SUMMARY
Dynamic leadership skills, energetic, organized, self-driven and highly experienced in property management with a solid history of success. Steadfast leader, mentor, and coordinator with a track record of steering improvement projects, building and guiding top performance teams, and optimizing internal operations. Talent for cultivating and supporting resident relationships, leading to high occupancy rates, minimal turnover, increased NOI, and renewal of long-term leases.
HIGHLIGHTS OF EXPERTISE
Contract & Lease Negotiations
Vendor Management
Business Development/ROI
Market Research & Analysis
Budget Development & Forecasting
Safety & Compliance
Interior & Exterior Renovations
Financial Management
Lease Up
Team Leadership and Training
PROFESSIONAL EXPERIENCE
Roving Property Manager for MEB Management Services 11/2022 – Present
All aspects of property management at whichever asset that is assigned to me. Responsible for new lease ups, manager transitions, training other managers, writing annual and quarterly budgets, managing expenses, weekly construction calls, invoicing, social media, reputation management, renovations, marketing, assisting with construction projects, owner’s reports, variance reports, monthly financial calls with ownership, coordinating & hosting resident events.
Property Manager for Avenue5 /Wolff Management 7/2021 - 8/2022
Responsible for new lease up community of 360 units, writing annual and quarterly budget, managing expenses, weekly construction calls, assist with supervision of all construction projects, owner’s reports, variance reports, monthly financial calls with ownership, exceeding customer, and client expectations, managing social media reviews, coordinating & hosting resident events, increasing and training associates for optimal success. Nominated by Avenue5 for lease up manager of the year for the AMA awards.
Property Manager for BH Management 8/2018 - 7/2021
Responsible for 380 units, managing budget preparations, managing expenses, lease contracts, communication with residents, owner’s reports, variance reports, interior and exterior renovations, exceeding budget goals, exceeding customer, and client expectations, managing social media reviews, coordinating & hosting resident events, increasing NOI year-over-year, and training associates for optimal success.
-Achieved best Net Operating Income growth year-over-year for entire Arizona region
-Customer service is our mantra; awarded highest scores for secret shoppers in our region
-Developed sales team like no other; earned highest lease closing ratio in region
Property Management Consultant - Vision Property Management (Multiple projects) 8/2017-7/2018
All aspects of property management. Responsible for multiple flip and lease up projects.
Property Manager - ConAm Management 5/2013-7/2017
Responsible for 548 units, supervision of renovations, sales, budget preparations, employee performance reviews, payroll, AP and AR, scheduling vendors, ordering parts, training employees, owners reports, variance reports, resident retention events, marketing, increasing NOI year-over-year, minimizing turnover to 40% and under and keeping the property under 1% delinquent month after month.
-Cared for my community; developed on-site virtual fitness program for residents
-Maintained rock solid 98% occupancy rate throughout the year
-Keen eye for style; tasked to complete interior design projects to include common areas, model, leasing offices, club houses, and fitness centers for multiple sites
Property Manager - Allison Shelton Real Estate 11/2012-5/2013
My responsibilities included the following: payroll, AP/AR, supervision of all staff members,
budget preparations, owners’ reports, outreach marketing, sales, resident retention events, legal matters,
rent collections, income growth goals, and exceeding NOI goals. Awarded for property manager of the year.
Area Manager - The Apartment Group (San Francisco Bay Area/Oakland, CA) 3/2012-10/2012
I was responsible for 8 properties ranging from 15-154 units. I was held accountable
for staying in budget, lease ups, marketing, sales, resolution of legal matters, renovation projects, receivables, payables, client relations, reporting to ownership, maximizing rents, and supervising the staff at each property.
Area Manager - Rose Group Management 3/2011- 3/2012
My responsibilities include the following: managing over 900 units, training, marketing, leasing and resident/employee relations, visiting properties on an ongoing basis to ensure quality and consistency within the region, achieving all budgeted results, reviewing income lease expirations and delinquent rent reports, ensuring compliance for LIHTC paperwork, supervising Property Managers and ensuring all employees are performing at or above their level of expectations, responsible for the preparation of property and district budgets, monthly property reviews, reviewing property expenses with Property Managers to ensure highest return from expenses, responsible for the recruitment and selection of personnel at each property, inspecting new projects for possible acquisition of the owner/and or assumption of management, responsible for all monthly budget variance reports, reviewing and recommending changes in capital improvement programs.
Property Manager - LBK Management Service 3/2009 – 3/2011
Rehired to reposition the property and stabilize the occupancy. My responsibilities include management of 380 units, motivating and training 9 employees to meet and/or exceed client goals, entering rent and all the daily activities in MRI, entering invoices for payment, hiring qualified employees, recruiting teachers and specialist for required
resident programs, leasing to income qualified prospects and approving the accuracy of all LIHTC paperwork, scheduling
vendors for turns or work orders, employee evaluations, weekly marketing reports, monthly closing reports, expense
control analysis and implementing marketing plans.
RELEVANT SKILLS AND TRAINING:
GCC- General Studies, CAM, Fair Housing, 501 (C) (3) Bond, Leadership, Customers Service, Financial Management,
Internet Leasing, Resident Retention, Risk Management, Human Resources, Crime Free Housing, Certified Personal
Trainer, CPR and First Aid Certification. Currently taking online courses to obtain real estate license.
Non-Profit- Volunteer for Salivation Army and Tempe Sister Cities
Information Technology - CRM/YARDI VOYAGER, WORD, EXCEL, OUTLOOK, and MRI
ELLE SKERLY
705 W. Thunderhill Drive, Phoenix, AZ 85045 l Phone: 480-***-**** I Email: ad1dfy@r.postjobfree.com
To Whom It May Concern,
I am an outgoing and self-motivated property manager with outstanding leadership skills applying for the open position within your company.
I possess excellent organizational skills and have 20 years of experience in property management. I have a strong background in customer service, in addition to a well-developed ability to sell to the consumer. I have a unique love for working directly with a client and enjoy the fields of marketing and public relations.
Currently I am seeking any open sales or management position, where my strong management background and assertive personality can be used to effectively contribute to your professional management team. I believe that with my experience, personality, skills, and leadership ability, I would make a great asset to your team.
Attached is my resume for your review, I look forward to the opportunity to further discuss my goals on becoming a member of your company.
Sincerely,
Elle Skerly