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Call Center Customer Service

Location:
Bristol, CT
Salary:
18-20
Posted:
November 22, 2023

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Resume:

MARISOL HEREDIA

** ***** ****, *******, ** *****475-***-**** • ad1def@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Excellent venipuncture skills

Bilingual in Spanish and English; speak fluently read and write

Housekeeping experience with knowledge of safe waste disposal

Experience working in residential settings and nursing facilities

Exceptional customer service and communication skills

Attention to detail and numeracy with selling skills

EDUCATION

CONNECTICUT CENTER FOR ARTS AND TECHNOLOGY 2020

Diploma - Phlebotomy Technician Program

ADULT CONTINUING EDUCATION CENTER, New Haven CT 09/2018-04/2019

Diploma

STRIVE, New Haven CT 10/2006

Job Readiness Training Workshop

WORK EXPERIENCE

WALMART, Hamden CT 02/2016-09/2016

Cashier/Accountant

Greeted customers during the cash out process

Used scanning devices for items stocked on shelves and price check

Collected payments after every shift for all registers and documented bank deposits on the computer

Organization skills and ability to manage deadlines before shift ended at my register

Communication and interpersonal skills as a retail associate during cash out process

MARRAKECH, Inc New Haven CT

Program Counselor 02/2015-06/2015

Prepared food for clients and ensured that I fixed the clients plates as recommended to be feed

Assisted clients in preparing for daily programs and appointments

Used company vehicle to transport clients to and from appointments and grocery stores

Cleaned rooms, made beds, cleaned kitchen and bathrooms, swept and mopped floors and dusted areas

VILLAGE GREEN, Wallingford CT

Housekeeping 07/2015-10/2015

Cleaned rooms of residents based on company guidelines and procedures

Performed housekeeping duties such as dusting, sweeping and mopping floors

Disposed of garbage throughout the facility and cleaned the nurse’s station

MCDONALDS, New Haven CT 04/2013-01/2014

Assistant Manager

Established and provided shift assignments to associates

Documented bank deposits on the computer at end of shift

Stocked and cleaned area in preparation for next shift

VOLUNTEER ACTIVITIES

Clinton Elementary School

Chaperoned and assisted teachers with student activities, also read and assisted with student homework

COMPUTER SKILLS

Microsoft Office (Excel, PowerPoint, and Access), Filemaker

HOBBIES

Hair braiding, Cooking, Reading, Event Planning



Contact this candidate