Kristine A.Patanao

Front Desk Manager

Front Desk Manager with more than 7years of

experience in the spa and wellness

industry.Recognized for the ability to communicate with customers,providing exceptional service that ensures client retention and positive feedback.Adept at balancing multiple task with a friendly demeanour..

PROFECIENCES

• Customer Service

• Customer Relation

• Team Management

• Ability to communicate and present well

• Leadership Qualities

• Team work

• Quick Learner

• Skilled in Operating system and applications including microsoft work,Excel&Powerpoint.

EMPLOYMENT HISTORY

SOUL SENSES SPA AND WELLNESS

Atrium center Khalid bin Waleed street Bur Dubai

UAE

November 2013-November 2019

FRONT DESK MANAGER

• Team management

• Managing Administrator &Operations

• Maintaining Hygiene in the Spa

• Training a team of 10 for Customer Service &Sales

• Converting Walk -in inquires to In house members

• Up selling & Cross selling

• Sales management &achieving targets

• Handling Customer Complaints

SOUL SENSES SPA AND WELLNESS

Granduer Al Barsha 1

UAE

August 2021-August 2023

FRONT DESK MANAGER

• Team management

• Maintaining Hygiene in the Spa

• Up selling &Cross selling

CHOWKING ORIENT RESTAURANT

Dubai UAE

April 2011-April 2013

SENIOR CASHIER

• Manage cash and sales transactions in dining facilities including promoting services,improving customer satisfaction answering to inquiries, reporting to the restaurant’s manager and greeting customer.

WIPRO BPO

Cebu Philippine

January 2021- June 2021

TELE SALES REPRESENTATIVE

• Contacting potential or existing customers to inform them About a product or service using scripts.Answering questions to understand customer requirements and close sales. EDUCATIONAL HISTORY

• Indiana Aerospace University

Airline Management Major in Business

Administration

2003-2006

• Looc Norte National High School

1999-2003

Poblacion,Asturias Cebu Philipine

• Asturias Central Elementary School

1993-1999

Poblacion Asturias Cebu Philippine

LANGUAGES

• English

• Spanish

• Cebuano dialect

• Arabic

PERSONAL DETAILS

E-mail

ad1dd7@r.postjobfree.com

Contact

+971*********

Address

Bur Dubai UAE

Contact this candidate