Jessica Patterson-Dwyer

Cell Phone: 848-***-****

Email: ad1dcq@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/jessica-patterson-dwyer-193b2414/ OBJECTIVE

I am a dedicated and results-driven professional with a proven track record in customer service and administrative management, poised for a rewarding career within your esteemed organization. Leveraging my bilingual fluency, adept organizational acumen, and a knack for fostering strong interpersonal relationships, I am committed to delivering top-quality work and driving exceptional results. My extensive experience and accomplishments make me well-equipped to excel in this role. PROFESSIONAL EXPERIENCE

Halter Associates Realty Bearsville, New York Real Estate Salesperson November 2020 - Present Location: - Proactively Ulster, able Columbia, to identify, and market, Greene and County sell residential properties in Ulster, Columbia, and Greene Counties.

- Provided clients with well-informed buying and selling decisions through comprehensive market research, accurate property valuations, and trend analysis.

- Cultivated strong client relationships, consistently exceeding expectations throughout the real estate transaction process.

- Successfully negotiated and finalized real estate contracts, securing favorable terms and outcomes for both buyers and sellers.

- Developed and executed tailored marketing strategies, leveraging digital and traditional channels to increase property exposure and drive higher sales volume.

- Ensured accurate completion of legal and financial documents, maintaining full compliance with regulatory and contractual obligations.

- Built a robust network within the real estate industry, fostering partnerships and collaborations to expand the client base and enhance business opportunities.

- Possessed in-depth knowledge of Ulster, Columbia, and Greene County real estate markets, enabling precise property valuations and trend analysis.

- Demonstrated excellent verbal and written communication skills, facilitating clear and persuasive communication with clients and colleagues.

- Quickly adapted to evolving market conditions and industry trends, ensuring continued success in a dynamic real estate landscape.

- Consistently surpassed sales targets and delivered exceptional value to my clients.

*This condensed version highlights the essential skills and accomplishments. Catskill Hideaway – Short Term Rental Freehold, New York Business Owner 2015 - Present

- Established and presently oversee Catskill Hideaway, a 3-bedroom 2-bathroom property delivering exceptional results in the Short Term Rental industry.

- Executed strategic marketing initiatives, leading to the achievement of a 5-star rating on platforms such as Airbnb. - Supervised and optimized all business activities related to accounting, leading to enhanced financial stability and accuracy.

- Managed all facets of business operations, leading to a noticeable enhancement in customer service and heightened satisfaction levels.

- Directed and optimized all facets of business activities within the marketing realm, yielding substantial results.

- Effectively managed and streamlined all business activities related to cleaning, resulting in improved efficiency and cleanliness standards.

Hendricks & Hendricks New Brunswick, New Jersey Legal Assistant November 2014 – September 2015

- Partnered with legal experts to meticulously transcribe videos and recordings, subsequently enhancing their suitability for court proceedings across Middlesex County, New Jersey.

- Played a vital role in improving contract review and drafting processes, leading to enhanced efficiency and accuracy in our legal operations.

- Produced essential legal documents, including correspondence, affidavits, and subpoenas, with precision and effectiveness to support legal proceedings.

- Performed comprehensive legal research and meticulously compiled pertinent materials to bolster case preparation and legal strategy.

- Conducted client and witness interviews, actively contributing to thorough case preparation and strategy development. RWJ Fitness & Wellness Center New Brunswick, New Jersey Customer Service Manager May 2012 – September 2014

- Established and efficiently managed daily operations, billing systems, and contract approval procedures, resulting in optimized organizational efficiency and effectiveness.

- Effectively oversaw and optimized corporate accounts, resulting in increased profitability and client satisfaction.

- Delivered routine updates to senior management regarding office activities, facilitating informed decision-making and promoting organizational transparency.

- Produced and examined reports to guarantee precise billing processes, contributing to improved accuracy and efficiency.

- Successfully addressed and resolved customer concerns, ensuring their satisfaction and loyalty.

- Effectively managed and led staff members, fostering a high-performing team and achieving departmental objectives.

- Led training initiatives and enhanced office procedures, resulting in increased staff competence and operational efficiency. Middlesex Prosecutor’s Office New Brunswick, New Jersey Support Staff/Transcriber/Translator January 2007 – August 2012

- Received requests from prosecutors, assistant prosecutors, and judges to transcribe crucial videos and recordings for legal purposes, demonstrating a high level of trust and expertise in the field.

- Accurately transcribed audio recordings in both English and Spanish, providing crucial support for law enforcement investigations and prosecutions.

- Efficiently prepared court documents, composed professional letters, and filed briefs and motions, ensuring timely and organized legal proceedings.

- Provided invaluable support to Spanish-speaking victims, and witnesses enabling effective communication with legal professionals and enhancing access to justice.

- Effectively coordinated communication among attorneys, judges, investigators, and officers, facilitating efficient legal processes and collaboration.

Middlesex County Social Services New Brunswick, New Jersey Legal Secretary November 2003 – December 2006

- Delivered extensive administrative support to the Board Counsel, contributing to smooth and efficient board operations.

- Proficiently organized meetings, depositions, and hearings while efficiently handling travel arrangements for Protective Services, ensuring seamless logistical operations.

- Managed legal correspondence and filed documents with precision and reliability, ensuring compliance and efficient documentation processes.

- Efficiently coordinated Guardianship mediations and hearings, ensuring timely and effective resolution of legal matters.

- Effectively oversaw public bids, contracts, and agency publications, contributing to successful procurement and transparent agency operations.

EDUCATION

Attained certification as a Certified Medical Assistant and Phlebotomist from Sanford Brown Institute, New Jersey, demonstrating competence in clinical and phlebotomy skills. LANGUAGES

Fluent in both English and Spanish, facilitating effective communication in diverse linguistic environments. KEY COMPETENCIES

- Bilingual proficiency in English and Spanish, enabling effective communication with diverse clients and colleagues.

- Demonstrated excellence in written and verbal communication, fostering positive interactions and rapport building.

- Proficient in the accurate transcription of legal documents, ensuring precision in legal proceedings.

- In-depth expertise in legal terminology, statutes, and law, facilitating comprehensive legal research and analysis.

- Skilled in conducting thorough legal research through diverse sources, enhancing the quality of legal work.

- Proficiency in the Microsoft Office suite with exceptional typing speed, streamlining administrative tasks.

- Exceptional attention to detail and a commitment to meeting deadlines, guaranteeing accuracy and reliability.

- Effective time management, multitasking, and organizational skills, optimizing productivity and workflow.

- A quick learner with a proactive approach to overcoming challenges, driving continuous improvement and innovation.

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