Customer Service Representative
Resume:
ROBIN HERIOT
CUSTOMER SERVICE REPRESENTATIVE
Production
Associate
CONTACT P ROFILE
An experienced professional with strong customer service skills. With abilities to uphold moral ethics to promote a positive work environment. Seeking to obtain a challenging career with growth opportunities within an organization to allow me to utilize my exceptional skills.
*************@*****.***
Camden, SC
P ROFESSIONAL EXPERIENCE
FLAKE HANDLER
Invista Lugoff SC
• Courteously greeted customers and assisted with purchases.
• Requested and recorded customer orders, and received cash, checks, and completed credit-card transactions from customers and employees.
• Prepared daily food items, and cooked simple foods and beverages, using proper safety precautions and sanitary measures.
• Monitored orders and ensure they arrived in a quick and in an organized manner.
May 2021 – January 2022
E DUCATION
K E Y SKILLS
Honesty
Cash Drawer Maintenance
Strong Communication
Tolerant and Flexible
Organization and Prioritization
Problem Solving
2007
CRESTWOOD HIGH SCHOOL
Sumter, SC
High School Diploma
Customer Service
• Assembled orders from stock and place orders on pallets or shelves or relocate orders to a holding area or shipping department.
• Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped.
• Ensured warehouse is accessible and safe according to company guidelines and employee traffic, as well as within OSHA guidelines.
• Accepted new assignments with an open, cooperative, positive, and team-oriented attitude.
• Utilized multiple call center support applications to efficiently assist customers and agents.
• Processed credit card and electronic check payments utilizing company database and software.
• Partnered with team members and management to
implement changes to improve customer satisfaction. CUSTOMER SERVICE REPRESENTATIVE
Sykes Enterprise Sumter, SC
March 2015 – May 2016
CASHIER
McDonald’s Camden, SC
May 2007 – September 2009
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