CHRISTOPHER PAUL LORELLI II

Camarillo, CA ***** 805-***-**** ad1d9p@r.postjobfree.com www. linkedin.com/in/christopher-lorelli-ii-32081745

FLEET MAINTENANCE MANAGER

PROFESSIONAL SUMMARY

A self-motivated, highly competitive, and results-driven Fleet Maintenance Manager with supervisory experience, directly managing large teams and overseeing shop activities. Recognized for consistently ensuring the safety and timely completion of automotive maintenance on company equipment. Adept at reviewing and auditing maintenance programs, performing quality inspections/repairs, and making process alterations to optimize the truck maintenance department's success. Track record of implementing safety programs, resolving labor relations issues, and promoting a positive work environment. Extensive knowledge of regulatory agencies and D.O.T. regulations. Technically savvy, with the ability to learn relevant technology and information systems, as well as internal maintenance software quickly to support optimal shop performance.

CORE COMPETENCIES

Strategic Direction Fleet Operations Management Fleet Maintenance Preventive Maintenance

Continuous Improvement Performance Management Quality Management Logistics & Inventory Management

Vendor Management Sales & Marketing Human Resources Training & Development Coaching & Mentorship Regulatory Compliance Environmental Compliance (Storm Water Reporting, Hazmat Manifests, etc.)

Leadership & Collaboration Client Relationship Management Customer Service Communication & Presentation Skills

PROFESSIONAL EXPERIENCE

STORE MANAGER Agoura Car Care/Tire Choice 07/2022 – Present

Develop and deploy strategic sales plans, leveraging in-depth knowledge of Lube and Tire services and other automotive products, to consistently achieve sales goals and drive business growth.

Promote a productive sales environment by training and developing teammates on all shop operations and guest services, enabling personnel to consistently deliver top-notch service and drive sales.

Ensure adequate staffing by overseeing the recruiting, hiring, training, scheduling, and development of employees, leading to a highly skilled and motivated team.

Efficiently manage expenses by closely monitoring payroll dollars, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses, driving optimal cost control and profitability.

Achievement Highlights:

Successfully manage a team of 5 employees, fostering a positive and productive work environment, resulting in a zero turnover rate and a highly motivated team.

Retrained the team on new B.A.R. rules and laws on inspection, ensuring compliance with industry regulations and facilitating a 15% increase in average ticket sales.

Consistently surpassed budget expectations by ending each month with $12,000 over budget, showcasing exceptional financial management and cost control abilities.

Identified and implemented strategies to reduce wasted spending by 25%, resulting in improved profitability and sustained financial success for 8 consecutive months.

Ranked as one of the top 5 stores in the company based on repeat customer rate, maintaining an impressive 85% rate of customer loyalty and satisfaction.

Maintained a stellar reputation on Yelp and Google, achieving a consistently high rating of 4.8 out of 5, highlighting exceptional service and customer satisfaction.

Exceeded monthly goals for 100 oil changes, 250 tire sales, and 130 brake jobs, positioning the store as one of the top-performing locations in the district and driving revenue growth.

FLEET REPAIR MANAGER Ground Route/laksh.inc/Sun Transportation/Akaar Transportation 04/2021 – 07/2022

Oversaw a team of fleet maintenance personnel at a FedEx contractor repair location, ensuring optimal equipment readiness and minimizing downtime for a large fleet of vehicles.

Managed the maintenance of a fleet of 350 vehicles, ensuring their optimal performance and minimizing downtime.

Utilized in-depth knowledge of vehicle maintenance, operations, parts, and transportation to effectively oversee and coordinate all repair activities, ensuring timely completion and maintaining high standards of quality.

Applied extensive knowledge of tractor and trailer maintenance, as well as DOT rules and regulations, to ensure compliance and adherence to safety standards, minimizing risks and ensuring the fleet's safe operations.

Achievement Highlights:

Rebuilt turbos in-house for the D13 and Cummings 6.7 DSL engines, significantly reducing vehicle downtime and improving operational efficiency.

Provided driver training on OSHA and D.O.T. rules, enhancing driver awareness and compliance with safety standards.

Replaced and recalibrated VGT (Variable Geometry Turbo) actuators every six months, optimizing engine performance and fuel efficiency.

Managed a fleet of 125 trucks under the FedEx Ground contract, enabling continuous operation and compliance with driver hours of service regulations.

Successfully readjusted inventory and streamlined stock, boosting monthly performance by 10% after the initial three months of high expenses.

INSIDE WHOLESALE PARTS REPRESENTATIVE Galpin Motors 10/2016 – 04/2021

Analyzed back orders, item E.T.A. dates, inventory levels, and pricing to drive proper and efficient order entry, as well as process and manage customers' demands, ensuring timely and accurate order fulfillment.

Developed proposals and quotations for current and prospective customers, highlighting available backorders, new products/services, sales, promotions, differentiating company from competitors, and driving business growth.

Conducted research to identify potential customers, analyzing information to determine their potential, and effectively targeting sales efforts to maximize results.

Coordinated sales efforts with various departments, including marketing, sales management, accounting, logistics, and purchasing, ensuring seamless collaboration and alignment of business objectives.

Led fulfillment and shipping logistics in the e-commerce department, ensuring efficient order processing and timely delivery to customers.

Achievement Highlights:

Supported efforts to re-establish Galpin Motors' eBay presence, leading them to become a top 10 automotive eBay store, driving online sales and expanding the organization's customer reach.

Achieved a 5% increase in sales every month, with average monthly sales reaching $200k by 2019.

Key player in boosting monthly sales to $380K amidst COVID-19 and layoffs in the call center, demonstrating resilience and adaptability in challenging circumstances.

Capitalized on market opportunities to bolster fleet part sales by 50% during 2020 - 2021.

Led reevaluation of warehouse needs and procurement of additional parts to address parts shortages caused by COVID-19, establishing Galpin as the largest O.E.M. parts distributor on the West Coast outside of Ford's warehouse.

ADDITIONAL EXPERIENCE

WHOLESALE PARTS COORDINATOR Infiniti of Thousand Oaks 07/2015 – 10/2016

SALES & CUSTOMER SERVICE MANAGER Allen Auto Body Shop 07/2014 – 07/2015

SALES & CUSTOMER SERVICE SPECIALIST

Agoura Car Care 10/2008 – 07/2014

EDUCATION & PROFESSIONAL DEVELOPMENT

Associate of Science in Sociology Ventura Community College

Certificate, Official Community Emergency Response Team Los Angeles Fire Department

Certificate, Shipping and Receiving of Hazardous Materials by Ground (Celly services) Automotive Dealership

Certified in AutoCAD

Willingness to Obtain Mechanical School Certificate and/or ASE Certification as Required

TECHNICAL SKILLS

Fleet Management Software: VAST Fleet, Auto Genius, ALLDATA, Mitchell 1, CCC One, Reynolds & Reynolds, Repair Link, Snap-On

Salesforce Microsoft Office Suite (Word, Excel, PowerPoint) Social Media Platforms

Bilingual: English and Spanish

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