Hello

I’m Jacqueline Hibbler

**** ***** **

Denver, Colorado 80249

303-***-****

ad1d8z@r.postjobfree.com

Skills

● Customer Service

● Multitasking and Organization

● Verbal and Written Communication

● Project Coordination

● Data Entry

Experience

July 2006 - October 2022

City of Aurora, Aurora Colorado - Agenda Coordinator

● Answered telephone calls to handle internal and external requests.

● Research information to answer questions or resolve issues.

● Coordinated workflow through communication with clerical staff and management.

● Created and maintained files following office procedures’

● Greeted visitors, offering assistance and escorting to designated offices.

● Enhanced performance through collaboration with diverse teams. May 2001- July 2006

City of Aurora, Aurora Colorado - Municipal Record Clerk

● Document filing

● Data Entry

● Records Destruction

● Maintains complex record keeping and reporting systems.

● Follows record laws, policies and procedures with a clear understanding of State Statutes, Ordinances, and Resolution.

● Answers the telephone, mail and personal inquiries made by the public, employees and other agencies.

● Research on requests for records files, building permits, CO’s plot plans, Resolutions and Ordinances and Agenda packets processes fees, maintains inventory sheets for identifying archived records, and maintains on-site storage facilities.

● Prep building permits, CO’s and misc information for scanning into our Stellent system for easy retrieval.

November 1996- May 2001

City and County of Denver, Denver,Colorado - Copy Center Operator / Records Tech 2

● Copied documents and handled binding for finishing work

● Prioritized workload to achieve maximum output and meet customer deadlines

● Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching, and cutting

● Adjusted equipment and computer interface to print various sized projects using different paper stocks.

● Implemented quality control measures to check projects for accuracy and efficiency.

● Enabled printing by loading materials and setting inking mechanisms to complete work orders

● Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

February 1996-October 1996

Federal Reserve Bank, Denver, Colorado - Check Verification

● Collect and Organize checks and send them to Federal Reserve Banks that need them. February 1992- February 1996

Wells Fargo Bank, Denver, Colorado - Cash Vault Teller

● Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.

● Balanced daily cash deposits and vault inventory with zero error rate.

● Complied with vault procedures and controls and cross-trained other staff members in vault processes to verify consistent services.

● Received customer and banking center deposits from armored carriers and balanced deposits to the accompanying manifest.

● Adhered to regulatory and company security and audit procedures. Education

Graduated May 1990

Texas College,Tyler, Texas - Bachelor of Arts

● Art History

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