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Accounts Payable Customer Service

Location:
Richmond, VA
Posted:
November 23, 2023

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Resume:

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CONTACT

Chesterfield, VA *****

804-***-****

ad1d4s@r.postjobfree.com

SKILLS

Quality Assurance

Customer Service

Sound Quality Management Techniques

Information Assurance

Data Entry

Microsoft (All Platforms)

Bank Reconciliation

Financial Analysis

Problem Solving

Time Management

Accounting Software

Accounts Payable / Invoice Coding

Accounts Payable

Backing up accounts receivable

Reviewing open payables

Updating accounts

In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. Looking to obtain a position which enables to further enhance skills in administrative and financial management, corporate audit policies and procedures while utilizing technical knowledge of system functionality, with 20+ years of stellar customer service, and interdepartmental collaborative skills in effort to become a significant asset to the company. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

WORK HISTORY

August 2021 - Current

Accounts Payable Coordinator II Insight Global

Research and complete general ledger open item reconciliation, vendor statement reconciliation to include review of sub-systems, accounting, banking systems and reporting in order to find resolutions.

Provide customer service support to internal and external customers; assist with payment updates and issue resolution.

Process invoices for payment; both related to parts and sublet; review supporting documents and approvals against payment request and/or receiving; review control group registers (data entered/interfaced into PeopleSoft Payables)

Perform basic accounting functions including keying, matching, and correcting vouchers in PeopleSoft, issuing payment cancellations, researching and resolving debit balance collections.

October 2020 - August 2021

Accounts Receivable/ Payable Specialist Chesterfield County Dept of Social Services, CCHDSS

Posts customer payments by recording cash and checks in One Solution billing system

Generating purchase orders, receiving and requesting check payments from Chesterfield County

Performing account reconciliations in BOA WORKS for PCARD and Travel

Maintaining accounts receivable files and records in Laserfiche scanning system, as well as manual filing

Investigating and resolving any irregularities or enquiries

Receive, sort and stamp invoices

Prepare month-end accrual

Office Supply management

Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

Other duties as assigned

Self-motivated, with a strong sense of personal responsibility

May 2017 - October 2020

Accounts Payable Specialist Virginia State Police Department, Richmond, VA

Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.

Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

Reached out to vendors and customers to verify information and follow up on client issues.

Prepared month-end closing entries for detailed reporting and recordkeeping.

Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Prepared and mailed invoices to customers, processed payments and documented account updates.

Investigated daily variances and corrected errors to resolve discrepancies.

June 2014 - May 2017

Accounts Payable Specialist Parallon, Richmond, VA

Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.

Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

Reached out to vendors and customers to verify information and follow up on client issues.

Prepared month-end closing entries for detailed reporting and recordkeeping.

Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.

Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.

September 2011 - June 2014

Team Lead Parallon, Richmond, VA

Coached team members in techniques necessary to complete job tasks.

Trained new team members by relaying information on company procedures and safety requirements.

Worked different stations to provide optimal coverage and meet production goals.

Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Managed schedules, accepted time off requests and found coverage for short shifts.

EDUCATION

June 2015

Associate of Arts

University of Phoenix, Richmond, VA

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KIM JOHNSON



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