Accounts Payable Customer Service
Resume:
.
CONTACT
Chesterfield, VA *****
*************@*****.***
SKILLS
Quality Assurance
Customer Service
Sound Quality Management Techniques
Information Assurance
Data Entry
Microsoft (All Platforms)
Bank Reconciliation
Financial Analysis
Problem Solving
Time Management
Accounting Software
Accounts Payable / Invoice Coding
Accounts Payable
Backing up accounts receivable
Reviewing open payables
Updating accounts
In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. Looking to obtain a position which enables to further enhance skills in administrative and financial management, corporate audit policies and procedures while utilizing technical knowledge of system functionality, with 20+ years of stellar customer service, and interdepartmental collaborative skills in effort to become a significant asset to the company. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
WORK HISTORY
August 2021 - Current
Accounts Payable Coordinator II Insight Global
Research and complete general ledger open item reconciliation, vendor statement reconciliation to include review of sub-systems, accounting, banking systems and reporting in order to find resolutions.
Provide customer service support to internal and external customers; assist with payment updates and issue resolution.
Process invoices for payment; both related to parts and sublet; review supporting documents and approvals against payment request and/or receiving; review control group registers (data entered/interfaced into PeopleSoft Payables)
Perform basic accounting functions including keying, matching, and correcting vouchers in PeopleSoft, issuing payment cancellations, researching and resolving debit balance collections.
October 2020 - August 2021
Accounts Receivable/ Payable Specialist Chesterfield County Dept of Social Services, CCHDSS
Posts customer payments by recording cash and checks in One Solution billing system
Generating purchase orders, receiving and requesting check payments from Chesterfield County
Performing account reconciliations in BOA WORKS for PCARD and Travel
Maintaining accounts receivable files and records in Laserfiche scanning system, as well as manual filing
Investigating and resolving any irregularities or enquiries
Receive, sort and stamp invoices
Prepare month-end accrual
Office Supply management
Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
Other duties as assigned
Self-motivated, with a strong sense of personal responsibility
May 2017 - October 2020
Accounts Payable Specialist Virginia State Police Department, Richmond, VA
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Reached out to vendors and customers to verify information and follow up on client issues.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Prepared and mailed invoices to customers, processed payments and documented account updates.
Investigated daily variances and corrected errors to resolve discrepancies.
June 2014 - May 2017
Accounts Payable Specialist Parallon, Richmond, VA
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Reached out to vendors and customers to verify information and follow up on client issues.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
September 2011 - June 2014
Team Lead Parallon, Richmond, VA
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Managed schedules, accepted time off requests and found coverage for short shifts.
EDUCATION
June 2015
Associate of Arts
University of Phoenix, Richmond, VA
.
KIM JOHNSON
Contact this candidate