John G. Richardson

** *. **** ******; Apt. ***

Wharton, NJ 07885

ad1d4f@r.postjobfree.com 201-***-****

Senior Business Analyst

Qualifications Profile

Seasoned, astute, and performance-driven professional, offering successful career in customized project management and business analysis. Armed with in-depth ability to optimize operations while supervising cross-functional teams and collaborating with stakeholders to drive sustainable productivity gains and achieve corporate goals. Adept at developing and implementing innovative solutions to complex and challenging problems with a hands-on, lead-by-example style that fosters a culture of teamwork. Proficient with Microsoft Office Suite, Microsoft Project, Microsoft Visio, Microsoft SharePoint, Teams, SmartSheets, Medidata Clinical Applications, Veeva Vault Clinical, Planet, Relay, SAP, SAP NetWeaver PI, CTMS, Planisware, AWS, SQL, Jira, T-SQL, Oracle SQL, SoapUI, Fiddler, and HP LoadRunner.

Areas of Expertise

15+ years of experience in Life Science Research & Development (R&D) Cost Forecasting Project and Product Specific Documentation Product Development Data Visualization Software Development Life Cycle Member IIBA

Relevant Experience

Sage Therapeutics via Disys, Boston, MA (Remote) Sr. Consultant/Business Analyst Oct 2022–Aug 2023

•CTMS Implementation – Data Dictionary, User Stories, Wireframes, Data Integration with CRO systems (EDC/CTMS/et al.), URS, FRS, etc.

•Veeva Vault System Manager.

•Clinical Maestro Implementation, Knowledge Base Articles, Import/Export, Roadmap for future development integrations

•Variety of operational tasks in Service Now, Asana, SharePoint, Teams, etc.

McRich Systems, Manassas, VA (Remote) Sr. Project Manager/Business Analyst Jan 2020–May 2022

•BPM, including Document Business Processes, developing and implementing best practices.

•Custom reports using SpotFire.

•Product Development, User Stories, Change Control via ServiceNow.

•Test Cases, UAT Plan and Execution, Agile Development Model.

Stryker via Wipro/ACS, Allendale, NJ/ for Stryker Sr. Business Analyst Mar 2019–Sept 2019

•PMO led Implementation of Medidata Clinical Trials software; EDC, Imaging, Coder, CTMS, etc.

•Capture User requirements Change control, using ServiceNow platform.

•BPM, including, working to attain organization goals, allocating budgets and resources

•Product Development, create related documentation – User Stories, Business Requirement Document, Requirement traceability matrix (RTM), System requirement specification, (FRS/TRS, IQ/OQ, PQ, RTM, Test plan, Process mapping, VOC and run multiple testing iterations in GxP environment.

Allergan via AllSourcePPS, Huntington Beach, CA/ Remote Consultant Nov 2017–Dec 2018

•Update and modify Pharma and Medical Device development related Web Services GxP Environment

•Web Service employed by Clinical Affairs, Clinical Science, Development Operations, Regulatory Affairs, and Medical Affairs, Clinical Supplies, Rx & Medical Device Project Management

•Specification writing, updating, UAT case writing and execution in conjunction with end users from the various Pharma and Medical Device disciplines, e.g., Clinical Trial/Study Managers, Regulatory Affairs, etc.

Allergan via DSF, Senior Business Analyst/Project Manager (Remote) 2007 - 2017 Apr 1993–Sep 2017

•PMO led projects in collaboration with stakeholders within pharmaceutical research and development setting with worldwide user base. Spanning, Clinical Affairs, Clinical Science, Development Operations, Regulatory Affairs, and Medical Affairs, all in a GxP Environment.

•Planisware implementation. converted from proprietary Portfolio and Project management to Planisware. Detailed involvement adding feature to the instance of Planisware troubleshooting and training PM in Planisware. Business Intelligence, ETL

•Utilized various software including ServiceNow, Planisware, Team Management application linked to SharePoint for project and product documentation, Service-oriented architecture (SOA) web services for user group–specific dashboards; as well as single sign-on (SSO) and identity and access management I&AM (OKTA), AWS Stand-up and Admin.

•Developed and implemented functional and user acceptance testing (UAT) test plans, while assisting with the creation and training of a new forecasting system for clinical and other team members

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United States Navy, Various Locations, Aviation Ground Support Technician, Honorable Discharge. Held a Top-Secret Security Clearance.

Education

B.A. Business Management: Berkeley College, Dover, NJ, 1978

Patent

Richardson, John (1993) Field kit for detecting ciguatoxin contamination in fish Patent No D342,031 US Patent and Trademark Office

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