- SURYA CHAUHAN

Address- L-** Mahashakti Nagar, Ujjain (Madhya Pradesh) 456010

Contact: +91-934*******

Email id: ad1d0d@r.postjobfree.com

Passport Number : U3078531

Career Objective

I want a highly rewarding career where I can use my skills and knowledge for organization and personal growth.

Profile Highlights

• Dedicated to work

• Can adjust and work in any environment

• Career oriented

• Good Listener

• Good communication

Academic Qualifications

• Completed BTS in Hospitality Management from International Institute of Hotel Management, Jaipur

• Class XII – MP BOARD - 2016

• Class X – MP BOARD - 2014

Strengths

• Hard working

• Curios to learn new things

• Passionate about work

• Ability to cope with up all given situations

• Courteous

Name:

Work Experience

• Participated in Food and Beverages service team at 6th International Food Festival organized by IIHM (Major in Food and Beverages Services).

• Participated in Food and Beverages service team at 7th International Food Festival organized by IIHM (Major in Food and Beverages Services).

• Essential service provider for global Rajasthan Agri-tech Meet 2017, on behalf of Taj Jai Mahal Palace, Jaipur and The Lalit Hotel, Jaipur. Training:

• Industrial Exposure Training from LE MERIDIEN Gurgaon, Delhi NCR. Radisson Blu Udaipur Palace Resort & Spa

(12ThDec. 2022 - Present)

• Greet customers as they arrive at the food service facility, and provide them with assistance in finding seats.

• Ensure that customers are provided with menus and assist them in choosing items according to their tastes.

• Oversee the ordering process, ensuring that the right order is delivered to the kitchen area.

• Prompt kitchen staff to expedite orders, ensuring that they are served in a timely fashion.

• Provide customers with suggestions on beverages that complement the food items that they have ordered.

• Station holder in restaurant

• Handling reservation, billing and order of guests.

• Delivering Alcoholic and Non alcoholic drinks for service to your customers table and making cocktail and Drinks.

• Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.

• Have a good understanding and able to communicate products and service related query to guests when asked.

Radisson Blu Jodhpur

(October 2021 – June 2022)

Review and understand Banquet Event Orders (BEO’s) or Event Plan at the beginning of each shift to ensure banquet rooms are set as per the customer request.

Read and execute specifications listed on the Banquet Event Orders. Attend all pre-shift meetings to ensure events flow smoothly.

Be in communication with the Banquet Captain regarding any special needs.

Assist in ensuring that each event is on time as per the banquet event course.

Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.

Make required adjustments as needed and relay that information to the appropriate personnel. Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.

Greet all guests and owners warmly with an appropriate greeting.

Have a good understanding and able to communicate products and service related query to guests when asked.

Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.

Delivering Alcoholic and Non alcoholic drinks for service to your customers table.

Properly open and pour wine at the table side.

Good knowledge of the rules of Banquet Beverage Control and service.

Take beverage orders and collect payments where specified.

Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.

Replenish buffet items to ensure consistency and freshness in presentation.

Ensure guest satisfaction throughout the meal service.

Respond to guest requests in a friendly, timely, and efficient manner.

Respond to and try to full fill any special banquet event arrangements.

Ensure each courses are cleared and tables are properly crumbed.

Performing basic cleaning tasks as needed or directed by supervisor.

Monitor tableware to ensure it is presentable to guests.

Monitor and maintain cleanliness, sanitation, and organisation of assigned station and service areas.

Attend tables by removing and separating tableware, plate ware, glassware, and flatware.

Ensure proper use, storage of all meeting room equipment.

Ensure there is proper back up in the event that any equipment is not properly functioning.

Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.

Pass any information that is needed to the next staff member on duty.

Communicate any areas of need, problems, and concerns from guest to Banquet Manager.

If no upcoming events, please have rooms in a readiness position for any possible site inspections.

Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

Ensure that meeting rooms are re-set for next event.

Adhere to grooming and appearance standards consistently.

Assist fellow team members and other departments wherever necessary to maintain Personal Information

Father’s Name - Mr. OM SINGH

DOB - 21st Aug 1998

Nationality - Indian

Hobbies - Cricket, Listening Songs

Language Known - English, Hindi

Declaration

I hereby declare that information provided above is true to the best of my Knowledge. Signature:-

Date: -

Place: - Ujjain (Madhya Pradesh)

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