James Okeke, MBA, BSBA, OND

Strategic Marketing ● Team Management ● Finance ● Operations

**** ********* ****

Norcross, GA 30093

1-845-***-****

ad1cyz@r.postjobfree.com

PROFILE

Solution-oriented IT Manager with 17 years progressive experience designing cutting-edge, stream-lined technology systems for clients in the financial services, manufacturing, and business sectors. Partner effectively with service teams and clients to isolate technology gaps and generate increased productivity through innovative systems implementations. Persuasive and tenacious leader with a proven track record in achieving positive business results by developing strategic business alliances, identifying new markets and developing business processes. PROFESSIONAL EXPERIENCE

PANCHO, INC., Atlanta, GA – Technology Director - TD AUGUST 2011 - PRESENT

● Benchmarked, analyzed, reported on, and made recommendations for the improvement and growth of the IT infrastructure and IT systems

● Communicated regularly with stakeholders regarding pertinent IT activities

● Communicated updates, service times and usage best practices throughout the company

● Confirmed effectiveness of solutions by interacting with user base and understanding their challenges

● Defined and implemented disaster recovery and backup procedures for systems managed by the team

● Defined delivery and support plans for implementing appropriate information technologies

● Developed and implemented all IT policies and procedures

● Directed IT Department operational and strategic planning, including fostering innovation, project management, and organizing and negotiating the allocation of resources.

● Established and managed to budget comprising ongoing operations and upgrades to systems

● Kept up to date on industry developments and best practices

● Maintained quality of service by establishing and managing to organizational standards

● Maintained staff by recruiting, selecting and training associates

● Managed IT staff, including hiring, training, conflict resolution, performance coaching and talent management

● Managed financial aspects of the IT Department, including purchasing, budgeting, and budget review

PANCHO, INC., Atlanta, GA - Chief Technical Officer - CTO APRIL 2006 - JULY 2011

● Negotiated and administered vendor, outsourcer, and consultant contracts and service agreements

● Oversaw provision of end-user services, including help desk and technical support services

● Provided proactive analysis of key metrics, project milestones, and departmental priorities

● Recommended, engineered and managed office systems, including centralized productivity and communication systems such as e-mail and centralized desktop environments

● Worked effectively with various stakeholders (executives, department heads, end users, vendors, or consultants) to define business and systems requirements

ECHODOCTORS OF AMERICA LLC, Nashville, TN - Information Technology Director

JANUARY 2005 - MARCH 2006

● Recruited to establish and manage an international, enterprise-wide information distribution and medical records management program.

● Oversee organization wide efforts to identify and evaluate all critical systems. Design and implement security processes and procedures and perform cost benefit analysis on all recommended strategies.

● Developed effective partnerships with suppliers

● Developed processes and systems related to product development

● Created company policies and procedures governing corporate security, email and Internet usage, and incident response.

● Identified product opportunities, including new products, or product enhancements via market research, collaboration with stakeholders, and direct customer engagement

● Single handedly, designed and implemented several websites and web applications spanning from medical websites to database ip enabled web applications.

EDUCATION AND CREDENTIALS

BELLEVUE UNIVERSITY, Bellevue, Nebraska - Master of Business Administration (MBA) - International Management

JANUARY 2006 - NOVEMBER 2011

BELLEVUE UNIVERSITY, Bellevue, Nebraska - Master of Business Administration (MBA) - Marketing

JANUARY 2006 - NOVEMBER 2011

BELLEVUE UNIVERSITY, Bellevue, Nebraska - Bachelor of Science in Business

JULY 2002 - NOVEMBER 2005

FEDERAL POLYTECHNIC, Ado-Ekiti, Nigeria - Ordinary National Diploma in Accounting (OND)

JANUARY 1997 - AUGUST 1999

SKILLS

* Win 7/8/10, Server 2008R2/2012/Linux * VoIP Asterix, Avaya, PBX

* G-Suite for Google Business * VPN * Office Connectivity * VMware

* Book keeping Management * Quick books * Finance Management

* Strategic Marketing * Product Development * Business Expansion

* Vendor / Client Relations * Enterprise CRM/HRM * Microsoft Office

* Project Management * Sales * Customer Service Operations * Marketing

* Financial Management * Administration * Amazon AWS * Accounting * ERP

* Microsoft Word, Excel, Outlook, PowerPoint, Microsoft Dynamics 365 ERP System, SharePoint, Office 365, and Azure

REFERENCES

Naysha Jackson

Vice President,

Pancho, Inc, 1161 Murfreesboro Pike, Nashville, TN 37211. 678-***-****

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Naysha can attest to my sales expertise and strong interpersonal skills. Dr. Joy Iguobadia

Medical Doctor,

TriStar Centennial Medical Center, 2221 Murphy Ave, Nashville, TN 37203. 615-***-****

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Dr. Joy has been an invaluable professional mentor over the years. Ron Forzeck

Senior Radiologist,

VA Midsouth Healthcare Network, 1801 West End Ave, Nashville, TN 37203 615-***-****

ad1cyz@r.postjobfree.com

Ron was a supportive colleague during my time at Echodoctors of America llc

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