Marcus Cook

406-***-****

ad1cyu@r.postjobfree.com

SUMMARY:

30+ years as a supervisor in law enforcement/security with 20+ years of the same in the hospitality and recreation field.

BACKGROUND:

April 2023 - Present

MARRIOTT DOWNTOWN DALLAS

Marriott International

Dallas, Texas, United States

Security/Safety Officer

Patrol all areas of the property; assisted guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locked property entrances when required.

Conduct daily physical hazard inspections. Respond to accidents, contacted EMS and/or administered first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses.

Complete Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gathered evidence. Conduct interviews with relevant parties.

May 2002 to June 2022

ALL THINGS WILD - ZOOLOGICAL PARKS

Dallas, Texas, United States

Operations Safety and Security Manager

Supervised implementing safety procedures to safeguard assets, prevent, and minimize loss, and reduce shortages and fraud by both public and in-house employees. Developing and implementing policies and procedures to reduce accidents. Observed and prepared reports on effectiveness of established and trial prevention measures.

Established and maintained OSHA requirements,training and recording keeping (including HAZWOPER) and compliance with staff, safety and accident documentation procedures requirements. Responded to public/employee injuries and accidents and rendered first-response. aid.

Identified and implemented systems to minimize accidents, money, and assets losses. Conducted audits and investigated sources of liability and accidents, both public/employee related. Monitored inventory to identify theft and shortages.

Investigated suspicious employee and public activity. Attend appearances in court as required related to any job-related law enforcement action. Responsible for testing and maintaining alarms and video surveillance systems. Extensive knowledge of safety operations, asset protection, strategies and procedures as well as CCTV installation and monitoring cameras and related systems.

July 1997 to May 2002

DALLAS WORLD AQUARIUM & ZOOLOGICAL GARDEN

Dallas, Texas, United States

Asset/Safety/Security Manager

Directly overseeing and supervising all staff employees related to safety, security and loss prevention policy compliance. Duties included but not limited to: Day to day zoo operations, public and staff safety operations and loss prevention. OSHA and EPA standards compliance, Emergency Response Team supervising, (ERT), HAZWOPER, underwater & dive operations, data, safety, compliance and investigations records management, in house computer, data, and special applications design and programing.

Procedure management and enforcement, employee relations and team building. Facilities safety, health and emergency procedures, and compliance with all Local, State and Federal laws and regulations related to those areas.

January 1992 to July 1997

LAKE DALLAS POLICE DEPARTMENT

Lake Dallas, State of Texas

Sergeant/Supervising Trainer

In addition to regular assigned law enforcement supervisor duties, also supervised the day to day operations, training and upkeep of departments K9 division. Applied science knowledge and background for in-service canines and other handlers for the purpose of narcotics detection, criminal apprehension, criminal tracking, building searches, explosives detection, weapons detection, riot and crowd control deployment and other related law enforcement task. Special weapons instructor and armor, and over seeing the safety & health procedures for department staff.

Supervised the Communications Division, conducting in house computer training, hardware updates and installations, programming and staff scheduling and management. Assigned as watch supervisor for various shifts and supervised patrol officers within their day-to-day activities and decision making as needed. Overseeing shift patrol activities, evidence collecting, offence report verification for presentation to the Criminal Investigations Division. Computer

Applications:

Extensive working knowledge with all Microsoft Office Suite applications, Wordperfect Office Suite, Adobe Platforms, WestLaw, J-J Keller Safety Management Suite, “ACT!” Pro Data Management, MS Shift.

Additional Training and Certificates:

-OSHA - 30, General Industry

-Emergency Planning & Communications, State of Texas.

-Emergency Medical Dispatching, EMD Certified

-Enhanced Emergency 911 Operations, Certified

-Basic Special Weapons and Tactics School

-Ritualistic Crimes Investigation School

-First Line Supervisors School

-Child Abuse Prevention and Investigation School

-NCIC/TCIC Policy Operations School

-Intermediate Use of Force School

-Certifying Trainer, International Canine Narcotics Detection Foundation

-Drug Detection, Recognition and Investigation School

-Certifying Trainer, Master Police K9 Level - TXK9PA

-HAZWOPER, Certified and Trainer, CFR 1910.120 (Hazardous Emergency Response, OSHA)

-CPR/First Aid Instructor

-Certified Fit Tester, Respirators

* Completion and Certifying Certificates can be provided upon request. Diver Certifications: Divemaster: Open Water Diver, Advanced Diver, Medical Diver, Rescue Diver, Equipment Specialist, Underwater Marine Naturalist Certified, Rebreather Diver, Nitrox Diver, Mixed Gas Certified, Oxygen Provider.

* Detailed references can be provided upon request.

Physical attributes:

Height: 6'.0"

Weight: 195 lbs

Hair: Dk Brown

Eyes: Blue

Health Status: Excellent

Contact this candidate