LPN IV certified

Lisa R. Harrington

***** *. ***** ****** ****** Hill, Kansas 66083

Home 913-***-****

E-Mail:ad1cyd@r.postjobfree.com

REGIONAL DIRECTOR OF SALES AND MARKETING

Profile

** *****’ experience as a Regional and Divisional in various aspects of healthcare, including managing a call center. Energetic, forward-thinking executive with extensive marketing and sales experience. Expertise in creating value for organizations by driving revenue, profit and market share. Strong multi-site sales management experience with an expertise in comprehensive sales training for creating winning service solutions for clients. Proficient at team development with clinical as well as non-clinical staff, coaching and leading teams to high performance outcomes. Extensive experience managing other department heads with varying and high levels of education as well as knowledge of quality and Regulatory Affairs and Human Resources. Operational involvement extends through daily and monthly assessment and management of revenue, profit and loss through P & L management. Extensive experience in Revenue Cycle Management, proficient at vertically and horizontally key account penetration with key decision makers and influencers at hospitals and other healthcare institutions.Niche Program development and management of CCRC’s. Extensive knowledge of computer software and programming. Meadowbrook Rehabilitation Hospital-Sr. Sales Strategist 6/19-11/19

Rehired to recover downward census trend and develop a sales strategy for success. Managed and coached Admissions office systems as well as field coaching of clinical and non clinical sales staff. Performed on site evaluations of patients. Collaborated with members of KDADS on a routine basis to develop and sustain our Traumatic Brain Injury Program.Physician recruitment, re-negotiated all Managed care contracts, obtained benefit verification and authorization on qualified patients.

Encompass Healthcare-Regional Director of Sales and Marketing 8/18-3/19

Temporary assignment in Grand Junction, Colorado. Dedicated to recover market share and position in the community for Welbrook Transitional Care, a 50 bed, all private Medicare Suite Product.

Hospice Partners of America-Regional Director of Healthcare Partnerships 6/17-1/18

Regional Director of multi-site hospice and home health agency, responsible for revenue generation, physician recruitment, managed care contract negotiation, field mentoring of all clinical and non clinical sales staff.

PCPMG/Meadowbrook Rehab Hospital-Regional Director of Sales and Marketing 6/13-7/17

Regional Director of Sales and Marketing for a National Healthcare Corporation that owns 111 skilled nursing facilities and (1) specialty hospital. Current Territory-Kansas and Iowa, with sole responsibility of Meadowbrook Rehabilitation Hospital- a 96 bed specialty Hospital-6/14/13-11/16. Director of Marketing and Business Development at Meadowbrook Rehabilitation Hospital, Responsible for “turning the specialty hospital” around. Identified niche programming to enhance the 3 distinct product lines. (Acute inpatient Rehab, Skilled Nursing and Traumatic Brain Injury Program). Increased revenue by 30% in the first 6 months. Maintained census above budget consistently. Recruited a full complement of specialty physicians, and negotiated all Managed Care Contract rates. Provided ongoing field coaching of 20 clinical and non-clinical staff. Responsible for P & L Review, forecasting, budgets and census projections. Set targeted sales calls daily for sales team and managed all C-suite key accounts. Kansas City Hospice House-Staff Nurse

9/12-4/16

Provided hands on nursing care and education on end of life signs/symptoms to patients and family in a hospice setting.

HCR-ManorCare-Regional Manager of Market Development 3/06-12/08

Regional Sales Executive for the West Division of a National Healthcare company specializing in Post-Acute Rehabilitation and CCRC’s, with emphasis on growth of Managed Care and Medicare.Responsibilities included, monthly P&L review strategic planning/forecasting, formulation of Regional Marketing budget, Recruited, managed, and coached 16 direct report clinical and non-clinical Sales Associates, management of all admission office systems, Negotiation of all Managed care contracting, physician recruitment,Identified new business opportunities, niche program development.

IHS-Divisional Director of Business Development

7/90-8/96

Managed and trained direct sales staff for 23 CCRC comprised of LTAC/SNF/ALF facilities- Managed 62 direct and indirect members of the sales team at the Regional Level and at local level. Increased Divisional Census by 7% Medicare and Managed Care patients monthly per facility.Niche program development, physician recruitment,negotiated all managed care contracts, monthly P & L review, Implementation of a central intake department/admissions systems and staff supervision, identified new business opportunities, C-Suite key account management..

Education / Professional Development

Ottawa University, Overland Park, Kansas

Dual degree in Business and B.A. in Health Services Administration-12/07 Johnson County Community College-1/05

Kansas City, Kansas-Vo-Tech, Kansas City, Kansas

LPN-11/1982

Completion of IMPACT Sales Training and AIDET Customer Service Training Black Belt in Six Sigma-DMAIC-2007

Professional References

Available upon request/ View LinkedIn Endorsements

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