Data Entry Administrative Support

EDWARD QUINTERO

*** **** **** *** ****, New York, 10031 Phone 862-***-****

ad1cy2@r.postjobfree.com

PROFESSIONAL

SUMMARY

Multifaceted, quick-thinking, and highly motivated administrative support professional. Proven capacity for adapting rapidly to new environments, with ability to deliver top-notch support within a wide range of industries. Highly detail-driven and organized; able to handle multiple shifting priorities within fast-paced office environments. Robustly process-driven, with a talent for identifying and implementing improvements to existing processes.

WORK HISTORY

Church of the Fatima

Analyst V

• Meet and greet all guests/visitors; notify appropriate staff of their arrival

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• Maintain cleanliness of office (waiting room, staff refrigerator, hallway, microwave, storage room & maintain Konica printer and supplies)

• Ensure office and EI staff have adequate office supplies

• Report any/all issues to Environmental Services and schedule monthly exterminations

• Post job descriptions for internships on Handshake/create a certificate of completion for interns

• Support AVP, Education Institute, and Administrative Manager w/ special projects and assignments

• Data entry for EI Financial Database to assist w/ monthly reports and

• Assist w/ miscellaneous requests from EI Staff

• Meet and greet all guests/visitors; notify appropriate staff of their arrival

• Answer and triage front desk phone; take complete messages and distribute them accordingly

• Maintain cleanliness of office (waiting room, staff refrigerator, hallway, microwave, storage room & maintain Konica printer and supplies)

• Ensure office and EI staff have adequate office supplies

• Report any/all issues to Environmental Services and schedule monthly exterminations

• Post job descriptions for internships on Handshake/create a certificate of completion for interns

• Support AVP, Education Institute, and Administrative Manager w/ special projects and assignments

• Data entry for EI Financial Database to assist w/ monthly reports and IT ANALYST-SAP_PM 02/2016 to 12/2017

WALMART CHILE

• Manage the SAP/PM module handling everything related to the development and implementation of new tools for the normal maintenance process and the interaction with the other SAP modules.

• Knowing the needs of the business and maintenance area, being able to capture all the processes and flows in SAP, creating synergies with different teams' work, deep interaction with consulting teams external to the company, structuring and modeling different types of maintenance.

• Which have strategies flexible for the tasks that are planned within the SAP

/ PM module

• Domain and creation of data master in SAP/PM

• Manage the transport of new developments in the PM module, in the same way, to have control and status of the transport of new transactions or flows to the different modules of development to tests and finally to production.

• Manage the budget of ongoing projects and manage the hiring of consulting teams for the development of new processes.

• Destock Support

• These services include Side Desktop support, etc. This role combines strong technical skills with an emphasis on delivering high customer service.

• Responsibilities include performing moderate-to-complicated configuration and repair of desktop/notebook computer equipment (and connected peripherals), low-to-moderate installation of IP phone handsets including network drops, and moderate troubleshooting of technical issues on desktop/notebook computer equipment.

• You will be a working supervisor responsible for helping to train other technicians d keep them in line with the company (and customer)

• Deliver service excellence: By using various tools, consistently apply solutions to meet and/or exceed service levels for infrastructure problems and/or requests. Usually by providing an answer personally but where appropriate by identifying and passing the request on to the appropriate support provider specialist.

• Escalate major issues (P1/P2): identify major service issues where these would have a broader impact and take immediate steps to bring these to the attention of those affected and those who can resolve them.

• Communicate: With the use of knowledge and troubleshooting, communicate about any potential issues found and suggest solutions.

• Ownership: End-to-end ownership, providing pro-active status updates of issues and cases with users, internals, and vendors.

• Update systems: to maintain databases/knowledge base or systems with information following the resolution of incidents and requests. SIG/GIS ANALYST 03/2015 to 03/2016

METROGAS, OIL / GAS

• Manage and Normalize addresses, in SAP, generate, solve, and manage requirements in the area of engineering and planning GPS positioning, SIG/GIS management, generation of performance reports, the efficiency of the area, and controlling the interlocutors

Creation of sig processes of automation of loading and updating of spatial data to the database of the company and data entry by calling all countries

• Development and implementation of different applications made in model builder to optimize quality review processes of the company's networks

• Provision of technical support at the company level developing extensive interpersonal skills

• Incorporation of new sig technologies in the support of different projects, complementing the spatial database with information raster origin Google Earth

• Participate in the corporate SIG/GIS migration team

• The leadership of mobility projects, integration with GPS technologies in the environment

EDUCATION

LANGUAGES

Business Engineer Business Administration 03/2015 Central University of Chile, Santiago De Chile

High School Diploma 11/2008

Spanish – Native

English - Fluent

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