Diana Trinchitella

** ***** ****, *******, **, **541

Phone: 914-***-****, Email: ad1cxp@r.postjobfree.com

Summary of Qualifications:

NYS Teaching Assistant Certification (references provided upon request)

Over 20 years of experience in the business world with strong office, clerical and secretarial skills.

Noted for highly effective organization techniques and critical attention to detail with excellent written/oral communication skills.

Exceptional multi-tasking expertise along with time management skills in a high paced environment.

Granted an award in 2005 from Simon Property Group Headquarters for exemplary service in leasing efforts and increasing revenue in sponsorship deals by over $20,000.

Experience:

Carmel Central School District – Carmel High School

Teaching Assistant – Job Coach, January 2018 to present

Attend students work assignment with them on a daily basis

Demonstrate work skills including teamwork, accuracy, confidentiality and multitasking

Document data daily for student’s goals and report to department head

Attend student annual review meetings

Motivate students to attain personal goals

Assist in special education classes as needed

Carmel Central School District – Carmel High School

Monitor/SESA – September - January 2018

Oversee and monitor student behavior by walking hallways and school grounds to ensure students are proceeding to their classes in an orderly manner

Cover security clerk breaks by greeting visitors to campus, ascertain their business, issue a pass and direct the individual(s) to the proper location

SESA duties include assisting students with personal care tasks, including but not limited to, lavatory, clothing, hygiene, diapering, toileting, and wash-up routines

Escort students as assigned by teacher or administrator

Assist students with mobility needs such as, lifting and positioning students, lifting in and out of wheelchairs loading and unloading on the bus; transporting students in and around the school and on field trips.

Provide programmed practice activities and repetitions as developed by teacher, therapist or pathologist

Somers Manor Nursing Home – Corporate Office

Accounts Receivable Coordinator, February 2014 to present

Accounts Receivable through monthly collection calls and logs, sending weekly Medicaid billing and posting weekly Medicaid Remittance, daily Remote deposits and posting for all other payments received.

Entering daily census in SOS as well as updating any resident information, entering HIPPA invoices for all residents to ensure accurate payment and entering budgets for all Medicaid residents.

Post and reconcile cash receipts and resident fund distribution and deposits.

Serving as Back up to all managerial departments including Accounts Payable, Accounts Receivable, Finance and Management entailing creation of spreadsheets, billing, budgets etc.

Somers Manor Nursing Home - Administration

Human Resources Assistant, August 2013 to February 2014

Working with Department Directors on hiring and conducting interviews with possible candidates as well as proper paperwork for background checks, references and certifications.

Conducting orientation for groups of up to 15 new hire employees consisting of education on HIPPA regulations and state required documenting as well as implementing a new power point based orientation process.

Conducting all daily human resources responsibilities such as investigating and submitting all worker’s compensation claims, informing and enrolling employees in medical/dental insurance, and handling FMLA participants.

Researching and maintaining new and old employee incentive programs such as employee discounts as well as creating and maintaining the employee staff monitor presentations.

Assisting the Payroll Coordinator to ensure accurate accruals, payouts and holiday pay.

Simon Property Group – The Galleria at White Plains

Marketing Assistant, July 2010 to Sept 2011

Clerical and secretarial support for the Director of Mall Marketing

Controller of Simon Gift Card Program. Reconciled daily monies and issued reports.

AR/AP duties for marketing department and assisted with quarterly budgeting

Managed children’s club: membership sales, member relations, event promotions.

Maintained the malls website and Social Media pages and respond to customer feedback.

Simon Property Group – Corporate Headquarters

Manager of Retailer Marketing, Sept 2006 to May 2010

Reported to the VP of Retailer Marketing, managed communications with Retailers at Simon Malls ensuring they received necessary marketing program and proposal information available within the company.

Created and distributed registration forms for stores along with presentations and documentation as VP requested.

Worked closely with outside agencies to develop and execute Retailer’s participation in existing platforms.

Prepared progress reports & summaries of programs’ successes based on Retailer involvement.

Pitched retailer’s mall marketing packages and took them from drawing up leases, placing ads through payment.

Simon Property Group – The Westchester, White Plains, NY

Marketing Assistant, Apr 2002 to Aug 2006

Gatekeeper to the Marketing Director and handled phones, meeting and travel arrangements for department.

Updated store managers on mall event/promotion participation and helped with advertising/public relation needs.

Played managerial role to the Easter Bunny/Santa Photo staff, troubleshoot customer issues.

Ordered, prepared and updated all on-mall advertising, signs and directories.

Chosen nationally to assist the Simon Help Desk in the integration of new company wide leasing program.

Telemarketing Concepts, Yorktown, NY - Dec 1994 to Apr 2002

Senior Client Programmer

Programmed and created scripts that sales reps use during phone calls to potential customers.

Trained all new employees in programming department on list processing.

Attended classes at EIS center in VA, became certified in EIS CPS v4.2 Scripting.

Associate Client Programmer

Prepared data files for transfer to clients and for loading onto EIS call processor.

Telemarketing Sales Representative

Phone sales representative for companies such as QVC, Allstate Insurance, AT&T Cellular, etc.

Telemarketing Representative of the Month – February 1995 & chosen by supervisors to be monitored by clients.

Education:

Mercy College - Bachelor of Science in Business Admin with a Specialization in Marketing – Graduated April, 2001

Physical/Psychological Management Training

Certifications:

NYS Teaching Assistant Certification (references provided upon request)

Skills:

Extensive knowledge of: Microsoft Office, Lotus Notes, Outlook Email, Bulletin Board Systems & FTP sites, SOS, Sigmacare, Internet/Social Media.

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