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Customer Service

Location:
Leighton, AL
Posted:
November 22, 2023

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Resume:

Brandie Delgado

727-***-**** ad1cx2@r.postjobfree.com Leighton, AL 35646

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities.

Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

SKILLS

• Portioning

• Kitchen Sanitation

• Fryer Operation

• Customer Service

• Teamwork and Collaboration

• Team Player

• Adaptable

• Willing to Learn

• Strong Work Ethic

• Resourceful

• Hard-Working

• Efficient

EXPERIENCE

Grill Cook, Cracker Barrell Old Country Store, September 2017-December 2021

New Port Richey, FL

• Cleaned and organized grilling area, stocked supplies, and prepared food items to order.

• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

• Monitored grill temperature to ensure proper cooking times.

• Prepared a variety of foods including salads, sandwiches and entrees using established recipes.

• Made sure that all orders were filled in an accurate and timely manner.

• Inspected equipment daily for cleanliness and functionality prior to use.

• Kept work are a clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.

• Complied with all safety standards while on the job.

• Followed proper sanitation procedures during food preparation and storage.

Volunteer, Joe Arcese, November 2014-November 2021

FL • Collaborated with other volunteers to create a positive work environment.

• Participated in team-building exercises to strengthen relationships among volunteers.

• Provided guidance and support to fellow volunteers during their shifts.

• Greeted visitors upon arrival

• Followed directions from supervisors and completed tasks within appropriate timeframe.

• Offered support and assistance to community members.

• Helped with prep, set up, and breakdown of community and public events.

• Collaborated with others by contributing time, effort and talent to advance needs or further missions.

• Resolved complaints or issues using strong customer service and engagement skills.

Dishwasher, Pinnochios Pizza, October 2017-November 2018

Palm Harbor, FL

• Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.

• Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.

• Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer

onro coms or sneives.

• Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.

• Stocked service are as with clean plates, bowls, cups, and other items as needed.

• Removed garbage and trash to designated disposal areas in accordance with health regulations.

• Checked temperatures of dishwashing machines to ensure proper functioning.

• Maintained adequate levels of cleaning supplies for washing dishes.

• Informed supervisors immediately if any machine malfunctions were observed during

Oberoition.

• Followed all safety guidelines while handling sharp objects like knives or forks.

• Sanitized surfaces after each use following standard sanitation practices.

• Ensured that workstations were kept neat and tidy throughout the shift.

• Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.

• Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restac king items.

• Developed great team spirit with other personnel by pitching in and helping with task completion.

Dietary Aide, Sunrise Senior Living, November 2007-November 2015

Palm Harbor, FL

• Worked closely with dietitians to ensure proper nutrition for each resident and patient.

• Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.

• Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.

• Prepared and served meals according to dietary guidelines.

• Cleaned and sanitized kitchen equipment and surfaces.

• Monitored expiration dates on products and disposed of any spoiled or expired foods.

• Provided

I assistance with meal setup, serving, and clean up as needed.

• Observed special diets prescribed by physicians or nutritionists.

• Checked temperatures of hot food before serving it to patients and residents.

• Maintained a safe working environment by following all safety protocols.

• Helped with meal prep for daily meals, following strict sanitation and food handling guidelines

• Served food and snacks according to planned menu and patients' diet orders.

• Treated patients and team members with dignity and respect.

• Engaged with residents to provide positive and enriching experiences.

• Set tables before patients arrived to maintain meal plan productivity.

• Delivered snacks to nurse station for distribution to specific residents.

EDUCATION AND TRAINING

High School Diploma

Countryside High School, Clearwater FL May 2008



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