Customer Service Kitchen Staff
Resume:
Donna Wooldridge
*****.**@*****.***
APPLIED SKILLS
Customer Service
Administration
General Knowledge
Clear Communication
Basic Computer Skills
Oregon Lottery
Time Management
Touch Screen POS
Training
Upselling and Persuasion
Cash Register
Food Weighing Scales
Active Listening
Internet Search
Cleaning Practices
Problem Solving
Cash Handling
EXPERIENCE
Customer Service
Greet guests and seat them at tables or in waiting areas.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Speak with customers to ensure satisfaction with service, to respond to complaints, or to make conversation.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inform patrons of establishment specialties and features.
Administration
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Operate cash registers to accept payments.
Prepare cash receipts after establishments close, and make bank deposits.
General Knowledge
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service, as needed.
Train new crew members on policies and procedures.
ACCOLADES/EDUCATION/CERTIFICATES
Oregon Food Handler’s Card
RELATED EMPLOYMENT HISTORY
Snack Shack, Server 1 Year
Eugene Eagles, Server 2 Years
Sherry’s, Server 2 Years
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