Donna Wooldridge

541-***-****

ad1cwx@r.postjobfree.com

APPLIED SKILLS

Customer Service

Administration

General Knowledge

Clear Communication

Basic Computer Skills

Oregon Lottery

Time Management

Touch Screen POS

Training

Upselling and Persuasion

Cash Register

Food Weighing Scales

Active Listening

Internet Search

Cleaning Practices

Problem Solving

Cash Handling

EXPERIENCE

Customer Service

Greet guests and seat them at tables or in waiting areas.

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

Speak with customers to ensure satisfaction with service, to respond to complaints, or to make conversation.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inform patrons of establishment specialties and features.

Administration

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Operate cash registers to accept payments.

Prepare cash receipts after establishments close, and make bank deposits.

General Knowledge

Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service, as needed.

Train new crew members on policies and procedures.

ACCOLADES/EDUCATION/CERTIFICATES

Oregon Food Handler’s Card

RELATED EMPLOYMENT HISTORY

Snack Shack, Server 1 Year

Eugene Eagles, Server 2 Years

Sherry’s, Server 2 Years

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